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TwitterGate: Out Damned Spot!

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For all the noisy hubbub over should-we-or-shouldn’t-we-publish confidential documents hacked from password-protected accounts of Twitter employees, as well as a Twitter spouse, it is actually pretty simple.

Stolen equals stolen.

But, because this is a “hot” issue and it concerns an even hotter Web 2.0 company–Holy traffic-gooser, Batman!–the debate will surely go on and on, even as the stolen information inevitably leaks its way out.

Still, let’s not pretend what it is and is not.

It is most definitely not, for example, one of those great dramatic moments in journalism.

Thus, comparing the ruminations over whether to publish egregiously obtained information–however true–to the debate over a major event like the New York Times publishing the Pentagon Papers is pathetic.

It is, though, a tempest in a Silicon Valley teapot.

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In point of fact, my colleague Peter Kafka, who works from New York, wrote me tonight:

“Was at a fancy schmooze tonight packed with digital media bigwigs: Viacom, NBC, News Corp, plus lots of start-up guys. TwitterGate was on *no one’s* lips. I talked to one guy who has a stake in the company and he pretty much shrugged about it–several people had no idea about it at all. Total non-news.”

It is not, however self-righteously (and pompously) put forth, much of a dilemma.

As the very clever John Gruber of Daring Fireball put it: “What you may ask, is the dilemma, since it is clear that any decent human being would simply refuse to have anything to do with something so lurid?”

Indeed, it is unequivocally wrong to publish documents you know or think were stolen or hacked, because it is aiding and abetting that theft.

In this regard, then, there should be no difference between “Web” journalism and the old-fashioned journalism–acting as if the former gets a “process journalism” (what a crock!) pass at standards and ethics that should be eternal and unwavering, no matter the medium.

And it is a little like pitting “gay” marriage against marriage, in order to create a false dichotomy, designed only to obfuscate the issues.

So, it also isn’t kosher to try to take focus of your own wrongdoing by pointing to other practices, which is almost always an obnoxious reach by the willfully immature.

While comparisons to leaked company documents have been made–and BoomTown knows from leaked corporate memos–this is a lazy-man’s argument, since it simply does not track.

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The Twitter docs were stolen from personal accounts, an obvious pilfer, which immediately changes the equation completely.

While you certainly can have a lively debate about whether Yahoos should pass along some widely distributed memo that CEO Carol Bartz penned to the company, it is not even close to the same thing.

And, more to the point, if someone sent me emails jacked from Bartz’s own email account, I would not need even a second to know I would never use such information.

As I tweeted earlier today: A credible source a reporter knows giving accurate info is clearly different from a thief rifling through someone’s sock drawer.

That is especially true when you use material from a person you do not know. For the record: When I post a company memo, for example, I know and check out exactly who’s giving it to me and I don’t publish stuff just because it happens to land in my email box.

And, a minor beef, blaming victims for the theft by saying they have weak or inadequate passwords is also pathetic. It’s kind of like blaming people for being robbed because they had crappy locks.

I suppose there is a point in there, but the real finger of blame should always be firmly pointed at the burglar and those who fence his nicked goods.

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That brings me to my final point–thinking you can handle dirty material and then act as if your hands are clean.

How hands get dirty is a concept even my children understand.

And if my kids ever said: “Hey, this stolen stuff is going to get out anyway, so let me be the one to ladle it out as I see fit”–I’d ground them for life.

Comments

  1. Just a minor tidbit: Whose life?

    ;D nmw

    Posted by Norbert Mayer-Wittmann at July 16th, 2009 at 4:09 am
  2. Hear, hear! Thank you for focusing twittergate to he real issue.

    I do question your logic on leaked memos. Generally those are also stolen and in violation of some law. While not criminal or insidious as hacking a third party’s machine they are likely a breach of non-disclosure agreements and duties under civil statutes or securities regulations. Verifying authenticity by knowing the source is different than verifying if the the goods are not pilfered. An inside job is a close shade… “stolen is stolen.”

    Posted by Tom McGovern at July 16th, 2009 at 7:26 am
  3. “Stolen equals stolen,” but how about this hypothetical, Hacked emails that show criminal behavior.

    If verified, are you telling me you wouldn’t use them? There is a bar of public interest, and I agree this Twittergate is much ado over little despite Michael Arrington’s Ben Bradley impression.

    But I do think there are circumstances where stolen emails, as long as a journalist is not involved, can and should be used.

    Posted by Edward Barrera at July 16th, 2009 at 8:20 am
  4. I have definitely been neglecting my left thumb.

    Posted by Mac Beach at July 16th, 2009 at 8:43 am
  5. Hi Kara, Tom’s comment above is spot on, can you respond to it? You’d never publish the name of the person who gave you an internal memo because they are violating their employment contract and would be terminated for it. I say we either agree to ban the entire practice of using non-company approved data or everything is fair game. The only exception should be when a real government law is broken, in which case the leak is protected by law. However, I don’t think any of the Yahoo memo’s fall in that category.

    Leonard

    Posted by Leonard Speiser at July 16th, 2009 at 9:05 am
  6. I can’t believe that people can’t tell the difference between an employee deciding to forward information they have and outright theft through hacking.

    Nice work as always.

    Posted by Charlie O'Donnell at July 16th, 2009 at 9:15 am
  7. Edward writes: “‘Stolen equals stolen,’ but how about this hypothetical, Hacked emails that show criminal behavior.”

    I’m a reporter, and what I would do in that case, and what I have in fact done, is call law enforcement and turn over any relevant information.

    There are lots of small details here, in that if you get stolen stuff from a source you’ve already agreed to protect or keep anonymous, you may have to break that promise if what they’ve revealed is criminal. But what if it’s a minor thing versus, say, murder or embezzlement? I’d leave that to my editor(s).

    Posted by Glenn Fleishman at July 16th, 2009 at 11:24 am
  8. who cares about twitter and evan? isn’t there a revolution somewhere twitter can help foment?

    Posted by Sam Harrison at July 16th, 2009 at 1:11 pm
  9. Glenn, I’ve been an editor and reporter for nearly a decade. I’m not talking about if you have to cough up the documents to law enforcement, that’s another question, it is would you publish? Yes or no?

    Posted by Edward Barrera at July 16th, 2009 at 1:24 pm
  10. Stolen may be stolen, but guilty is not always guilty. Otherwise it would be folks like Mark Fainaru-Wada and Lance Williams who’d be in jail.

    Posted by John Berard at July 17th, 2009 at 2:02 pm
  11. This all reminds me of Episode 103 of the Brady Bunch “The Quarterback Sneak” … you know the one, where Marcia dates the quarterback from Fairview (the rival high school) and he is only dating her to get his hands on Greg’s playbook. Madcap hi-jinx ensues, as the Brady boys struggle with the ethical dilemma of replacing the playbook with a fake one….

    Posted by rick loughery at July 17th, 2009 at 4:03 pm

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About Kara

Kara Swisher started covering digital issues for The Wall Street Journal's San Francisco bureau in 1997 and also wrote the BoomTown column about the sector. With Walt Mossberg, she co-produces and co-hosts D: All Things Digital, a major high-tech and media conference. Read more »

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Here is a statement of my ethics and coverage policies. It is more than most of you want to know, but, in the age of suspicion of the media, I am laying it all out.

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