All Things Digital

Skip to main content.

Advertisement

brought to you by The Wall Street Journal

All posts tagged ‘data’

Thursday, March 27, 2008

Welcome to Facebook, Sheryl Sandberg. Free My Data!

On your fourth day at Facebook, my data said to me: Sheryl will surely set us free.

partridgepeartree

But, let’s be realistic–getting ubiquitous data portability is about as likely as actually finding a partridge in a pear tree.

Still, here’s an issue the new COO can actually sink her teeth into, as the notion of who has the rights to your data on social-networking sites like Facebook and how much control you have over it yourself is a topic that will surely eventually become a political one (and politics was an arena in which Sandberg was involved as a staffer in the Clinton administration).

While I know Facebook this week joined in a Microsoft (MSFT) initiative–along with social-networking sites like LinkedIn, Tagged, Hi5, Bebo–on a new and, well, convoluted, scheme to allow users to move their relationship info between the services, I am sorry to say that it is just not enough. Not nearly enough.

Like the appalling situation in instant messaging, where the key services do not work together because companies put their interests ahead of consumers’ convenience, there should be an industry-wide standard to allow users to move a great deal, if not all, of their data among and between services of their choice.

Obviously, all photos and videos, as well as personal information inputted, should be easy to move. And I do realize there needs to be clear privacy parameters around moving data about your friends (who, in any case, gave you access to the data in the first place).

And I do realize this is a difficult technological issue, but you are all very smart, I am told, and have plenty of money to figure it out.

So why won’t it happen quickly?

In a post I wrote in January after blogger Robert Scoble got slapped by the company for using software to “scrape” his data from his Facebook profile, I noted an even more obvious reason.

I wrote: “More to the point, such an ability would be damaging to Facebook’s business plan around building a robust ad business. The success of that squarely relies on people staying and actively using the service because they have committed time and effort in putting up scads of information, photos and videos about themselves on the service, as well as establishing a complex and personally valuable network of friends.”

While sites like Facebook like to trot out privacy concerns about this particular issue of being able to digitally move friends’ data around without explicit permission (even though a person could physically copy all this data and move it anyway), to my mind, the issue has more to do with social-networking sites wanting to lock you into their services, rather than allowing you to do what you like.

barry

It’s all very parental, but not very realistic.

In fact, I might have several services I use, like Facebook for fun and LinkedIn for work and MySpace to meet, say, fellow fans of Barry Manilow (yes, I am a Fanilow).

Thus, I would like to be able to move data around easily and without having to pick a certain camp to live in to do so.

After all, as the great Barry sings (sort of): Oh, Facebook, well, I came and I gave (my data) without taking.

Now, though, I want to take.

Friday, January 4, 2008

How I Learned to Stop Worrying and Learned to Love the Blog: The Endless Conversation

This is my third and last post about what my move from old to new media has taught me. In the first, I discussed its dynamism, in the second its amazing level of clarity.

And the third? Well, because it never stops. Ever.

scoble1

Case in point, a somewhat frivolous story, which actually does have important broader implications for the Web, about the mini-tussle between blogger Robert Scoble and Facebook.

Right away, I backed up Scoble over the popular social network, after Facebook disabled his account over his violation of its policies. The voluble blogger used a software program to scrape data off his profile.

I did so mostly because I am a big proponent of data portability and find it offensive that sites like Facebook endlessly scrape everyone’s data. But then they are shocked when people want to control their own information and move into a hypocritical protective mode of data they typically abuse.

Others disagreed, like commenters on my post and the always sharp Nick Carr, who raised the notion that Scoble was a “data thief” for trying to move some data–name, contact info and birthdays–to another service.

Wrote Carr on his Rough Type blog: “Now, if you happen to be one of those ‘friends,’ would you think of your name, email address and birthday as being ‘Scoble’s data’ or as being ‘my data.’ If you’re smart, you’ll think of it as being ‘my data,’ and you’ll be very nervous about the ability of someone to easily suck it out of Facebook’s database and move it into another database without your knowledge or permission. After all, if someone has your name, email address and birthday, they pretty much have your identity–not just your online identity, but your real-world identity.”

Carr added that “members should have the right to decide whether or not their personal information can be scraped out of the Facebook database. Scoble did not give them that choice. … Until controls are in place, unauthorized scraping of other members’ personal information shouldn’t be allowed.”

marypoppins

To my mind, that’s a rather nanny-state stance for him to take, given that people put that data up there for their friends to presumably use. Scoble or anyone could have simply copied down that info and transferred it (everyone does this ALL the time) manually.

Scoble’s motives in doing this were obviously benign (aside from his eternal need for attention, which is also harmless). And, big surprise, there are a lot of bad actors out there who want the data for other more nefarious reasons.

But all that’s needed, I think, is to treat people like intelligent adults and make it perfectly clear to them that some may actually use the data you post publicly for friends you accept into your online circle. That way people can decide exactly how much information they want out there.

Of course, the teapot-tempest got all resolved after Scoble promised he would no longer be naughty–even though he compared himself in a deeply goofy manner to Gandhi and then the Boston Tea Party gang–and Facebook reinstated him.

But what I loved about the story and countless ones like it was the enormous range of opinions, Twitters, posts, comments and videos (from Scoble too, of course) that were generated. While some might call it piling on or even mindless, I think it represents an amazing sign of vibrancy and energy that is promising for journalism.

While print publications might be suffering, the information business is not. Although there are many more players–some better than others–in the landscape, the changes give professionals the chance to notch up their game by delivering more energetic, more informed content that is characterized by the high standards they carry with them from old media at its best.

Of course, new business models for online content are nascent and still questionable, but smart people with great offerings can always figure out a way to benefit from the obvious interest in consumers in being able to access all kinds of information, both trusted and also even silly.

fsj

Which is why I laughed out loud when I got a link to a new Facebook group being formed to “Keep Robert Scoble Off Facebook,” all with the blessing of Fake Steve Jobs.

He wrote: “Meanwhile we’re trying to figure out if we can banish Scoble from using Apple products or visiting Apple retail stores. From what I’m told others have picked up on the same idea. Google wants him off their apps. Twitter says he’s eating up too much bandwidth. Here’s a thought. Why not banish Robert Scoble from the Internet altogether? Is that even possible? Moshe says he’s looking into it.”

Namaste.

Advertisement

About Kara

Kara Swisher started covering digital issues for The Wall Street Journal's San Francisco bureau in 1997 and also wrote the BoomTown column about the sector. With Walt Mossberg, she co-produces and co-hosts D: All Things Digital, a major high-tech and media conference.

Read more »

Ethics Statement

Here is a statement of my ethics and coverage policies. It is more than most of you want to know, but, in the age of suspicion of the media, I am laying it all out.

Read more »