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Asana Gets $9 Million (No, It's Not a Yoga Stance–It's a Workplace Productivity Start-Up From Former Facebookers)

Kara Swisher — Tue, 24 Nov 2009 18:00:07 +0000

Yet another goofy Silicon Valley name did not prevent Asana–the workplace productivity software start-up founded by former Facebookers Dustin Moskovitz and Justin Rosenstein–from nabbing $9 million in funding from Benchmark Capital and Andreessen Horowitz.

The round, which was announced today, will be used to turbocharge Asana and its small team, who are aiming at the very dull and unexciting but very large and problematic workplace collaboration and communications software market.

In Sanskrit, “asana” means “sitting down” and refers to strong but relaxed postures in yoga–so presumably, Moskovitz and Rosenstein are trying to help frustrated workers achieve a digital form of nirvana.

Former Facebooker Matt Cohler, now at Benchmark, will have a seat on the Asana board. Asana had previously raised just over $1 million in an angel round, which included a spate of Silicon Valley bigwigs.

In an interview today, Rosenstein said that solving the “friction of communications” in the workplace by innovating via “information transparency” was Asana’s goal.

But, said Rosenstein, “We are not taking existing tools and porting it over the to Web…but rethinking how people can productively work together.”

He added: “We want to change the way you manage information and how you keep everyone on the same page…there are tons of misses here everyday in the workplace and it is death by 1,000 cuts.”

Moskovitz said he was always trying to solve such issues at Facebook, the social networking site he co-founded and where he once was CTO.

Ticking off a variety of workplace collaboration tools he employed, including some newer Web-based ones such as Yammer, Moskovitz said, “We could not find any easy solution, because there is not any one that answers all your issues.”

The pair said they had working product that was being used internally at the company, but would not say when one would be released publicly.

Finding one would obviously be a magic bullet, said Benchmark’s Cohler.

“This is a really big existing problem that no one has solved,” he said.

Here’s the press release:

Asana Announces $9 Million in Funding from Benchmark Capital and Andreessen-Horowitz

11/24/2009

The challenge of groups of people working together effectively is fundamental to human endeavor, but the state of the art falls far short of real efficiency. Despite advances like email and wikis, the friction and overhead of communication remain acutely painful to organizations large and small. Group leaders spend an enormous portion of their time trying to keep everyone on the same page, and knowledge workers struggle daily with inadequate, disparate tools to wrangle the information they need to do their jobs.

The technical hurdles to building the right system to address these problems are immense, and the design challenges subtle and complex. The Asana team has thought deeply about these problems for many years, in leadership roles at some of the world’s best software companies. We are undertaking an ambitious project to tackle them with a vision that reimagines the way people manage information, to speed up knowledge work and communication by an order of magnitude. This is not another enterprise application suite, nor is it an ajaxification of existing desktop software concepts; it is a new kind of software product, built for the Web from the ground up, with a focus on speed, collaboration, and ease of use.

To help us build the company, we’re bringing in Benchmark Capital and Andreessen-Horowitz. The partners at these firms bring a tremendous amount of experience building companies and helping entrepreneurs reach their goals. Benchmark is leading the $9 million round of funding, and Matt Cohler, with whom we already have a close, trusting relationship, will have a seat on the board. Andreessen-Horowitz is the only other VC firm participating, and we’ve already started enjoying the benefits of Marc’s and Ben’s great wisdom.

We plan to use the funding most immediately for growing our team. We’re currently mobilizing a group of world-class peers, and looking for passionate engineers and UI designers to join us. We need people to help us tackle some of the hardest software engineering and computer science problems, including developing a ground-breaking programming system that decimates the time required to build a web application end-to-end.

“When you look at the sheer talent, vision and ability to execute that Dustin and Justin demonstrated at Facebook and Google, you know something big can happen here. In addition to being two of the world’s best engineers in their own right, they have an extraordinary ability to rally teams around a vision like very few people can, and they are putting together a world-class team of people at Asana. This is a company with limitless potential.” –Matt Cohler, general partner, Benchmark Capital

Google Search Stories–Including Batman!–Or Are They Anti-Bing Commercials in Disguise?

Kara Swisher — Sun, 22 Nov 2009 05:41:49 +0000

It’s well known that Google doesn’t do much in the way of marketing around its search service.

While you will catch advertising for the Chrome browser or for Android smartphones on the Web, given Google’s huge 70 percent market share in search, it hardly needs to attract users.

So, then, what is one to make of a series of new videos, which look suspiciously like commercials, that Google (GOOG) launched late last week on its blog and posted on a new channel on YouTube?

Called “Search Stories,” there are a half-dozen of the short videos, some more adorkable than others, which star the main search box.

One thing they have in common is that they have the look and feel of a marketing campaign, with the tag line “Search on.”

They also stress a variety of Google products, such as mapping, video, price comparisons, email and more.

One imagines what pre-Batman Bruce Wayne would look for, complete with ominous music, including search terms such as “coping with loss,” “flexible kevlar” and “gotham city crime statistics.”

Another video, called “Newbie,” has a grandmother searching on “keeping in touch with grandkids” and–in a clever dig at the MySpace and Facebook social networking services–“what is myfacebook,” which gets corrected by Google to “what is facebook.”

Could it be that the $100 million marketing push Microsoft (MSFT) launched for its Bing search service, which seems to be slowly gaining share, is starting to get on the nerves of those Spocks in Silicon Valley?

Not that Google would admit this, instead simply saying it was feeling all warm and fuzzy and so decided to make some kids-let’s-put-on-a-show videos.

Wrote Robert Wong of Google Creative Lab in a blog post, in part:

Because while we’re proud of the innovations we’re making in search, we’re proudest of the things people use search to accomplish. In other words, the best search results don’t show up on a webpage–they show up in somebody’s life.

So in that spirit, we made a bunch of videos. There’s one about grandma dipping her toe into technology. One about friends taking a Kerouac inspired road trip. And yes, there’s even one about Bruce Wayne.

Judge for yourself–here they all are:

Parisian Love

Mad to Live

Batman

Newbie

Potholes

High School

Please see this disclosure related to me and Google.

Exclusive: AOL Hires Bankers to Sell Off ICQ, as Internet Service Starts to Shed Non-Core Assets

Kara Swisher — Wed, 18 Nov 2009 21:18:39 +0000

AOL has hired a pair of New York investment bankers, Morgan Stanley and Allen & Co., to manage the sale of its ICQ instant-messaging unit.

Sources familiar with the situation said interest in buying the asset from two major non-U.S. companies prompted execs at the online service to put a process in place for a deal that will likely occur after AOL becomes an independent company in December.

AOL is set to spin itself off in less than a month from corporate owner Time Warner (TWX), and sources said selling off peripheral properties likes ICQ is part of becoming a smaller, more focused company.

Sources added that AOL now wants about $300 million for the property.

ICQ, which was once of the most explosive online communications tools, has lagged since AOL bought its popular software for $287 million in 1998, with another $125 million in earnouts for the team then. It was part of an Tel Aviv, Israel, start-up called Mirabilis.

While ICQ has about 40 million to 50 million unique monthly visitors and is the No. 1 messaging service in Germany, Russia, Ukraine, Israel and other small countries, its has less traction in the U.S. than bigger rival services from Microsoft (MSFT), Yahoo (YHOO) and Google (GOOG). In addition, Facebook and Twitter have also become major players in the status-update space.

AOL’s AIM service, in contrast, is quite strong, typically clocking as one of the top instant-messaging properties.

Said one source about the sale of ICQ, which is still based in Israel with about 100 employees and is moderately profitable: “AOL now has to be asking the hard questions.”

Those hard questions include massive layoffs, which BoomTown reported last week will take place soon. AOL then formally acknowledged the cuts, noting in a regulatory filing that Time Warner would take a $200 million charge for them.

Other AOL properties are also likely to be getting the once-over for sale, including its Bebo social networking site, which AOL bought for $850 million in 2008. But that is not imminent.

Center for Digital Democracy's Jeff Chester Talks About MicroHoo and More!

Kara Swisher — Wed, 18 Nov 2009 16:55:03 +0000

While in Washington, D.C., BoomTown can’t just visit the policy wonks from Internet companies (such as my Facebook how-do-you-do here), so I hightailed it several hundred feet and directly across Connecticut Avenue NW to visit with Jeff Chester.

For those who don’t know him, Chester is the executive director of the Center for Digital Democracy, a nonprofit consumer advocacy group that works to promote privacy and protection online.

In other words, a professional–and much needed–thorn in the side of Facebook, Google (GOOG) and these days, MicroHoo.

That’s because, while advertisers and publishers are supportive of the massive search and online advertising deal between Microsoft (MSFT) and Yahoo (YHOO)–which now looks close to being launched–Chester has a more whoa-nelly attitude.

“There are questions that must be answered regarding the collection and sharing of consumer data by the two companies,” said Chester right after the deal was announced. “While the rationale for the deal is to provide some much needed competition to Google (and income for Yahoo), the further consolidation of the global digital advertising system should be a concern to Internet users, privacy advocates, online marketers, and competition regulators.”

Violations of consumer privacy by such unions or by Facebook’s efforts to use data to better deliver online ads or by any of the myriad ways such companies are honing their behavioral targeting skills worries Chester.

Thus, in patented D.C.-style, he hectors government agencies, politicians and the media to look more closely at such practices.

Here is my video interview with him about all this, which is well worth listening to, especially in an era when online powerhouses like Google are learning more and more about you, and not in a good way:

[ See post to watch video ]

Kara Visits Facebook's Washington, D.C., Office and Talks Policy!

Kara Swisher — Tue, 17 Nov 2009 13:02:13 +0000

Yesterday, BoomTown paid a visit to the Washington, D.C., office of Facebook to meet its reps in the nation’s capital.

Perhaps not surprisingly, the social networking site has a very small staff–just a trio of on-the-young-side dudes–battening down the hatches from a funky office in a funky section of D.C., Dupont Circle, far from the tonier and lobbyist-rich K Street corridor.

In contrast, both Microsoft (MSFT) and Google (GOOG) have a massive D.C. presence, trying to influence policy.

Still, as many in government know–such as Sarah Palin this week–Facebook has become a key tool in the basic bag of political tricks, used for organizing, canvassing, communicating and, every now and then, inspiring.

But there is also a raft of thorny legislative issues for Facebook, especially related to privacy, an arena where the company has repeatedly shot itself in the foot (Beacon! TOS!).

The company’s relatively new D.C. staff will presumably be a little smoother going forward.

They include:

Director of Public Policy Tim Sparapani, most recently with the American Civil Liberties Union, who joined in the spring.

Adam Conner, who opened Facebook’s D.C. office and who worked for some pols when he was still a college student, showing them how to use social media.

And, most recently, joining as manager of public policy communications, Andrew Noyes, a former reporter for the National Journal (and the man in 17D who pinged me on a Virgin America flight last week to meet him and the other Facebook policy wonks).

Here’s a video of the interview, in which we discuss all the big issues, from privacy to data retention to how Washington’s view of tech still has not evolved much:

[ See post to watch video ]

Palin Nears One Million Facebook Fans, While Lagging on Twitter

Kara Swisher — Tue, 17 Nov 2009 08:06:08 +0000

Former Republican vice presidential candidate Sarah Palin is certainly giving her Facebook fan page a workout this week, as she nears one million fans.

Using the site to flack her new book, “Going Rogue,” which comes out officially today, it got a big boost from her interview today with Oprah Winfrey, clocking in at close to 995,000 fans last night.

Posts include info on her multipart interview with Barbara Walters, her unhappiness with the recent cover of her in running clothes in Newsweek magazine (“The out-of-context Newsweek approach is sexist and oh-so-expected by now.”) and, of course, how the media were unfairly attacking her.

Interestingly, Palin’s followers for the book in Twitter (#SarahPalinUSA) number a paltry 17,624.

Still, Palin has other Twitter accounts, such as when she was governor of Alaska (153,432), but this is still a very small audience.

(By the way, President Barack Obama is closing in on seven million fans on Facebook and 2.7 million followers on Twitter.)

As the media onslaught gains steam, here is some video of Palin’s television interview on “Oprah” yesterday:

Qualcomm's CEO Paul Jacobs Talks About Smartbooks and More!

Kara Swisher — Mon, 16 Nov 2009 17:36:52 +0000

When in San Diego recently, BoomTown paid a visit to Qualcomm and its Chairman and CEO, Paul Jacobs, to talk about a new “smartbook” device the wireless-technology company unveiled last week.

Well, sort of–while I got a gander at a prototype, the real one is not actually set to debut until the 2010 Consumer Electronics Show in January, where Jacobs will deliver his first keynote address.

There, he will show off what is essentially a combination of a smartphone and a netbook using wireless technology and an always-on capability, an attempt to push yet another innovative device type onto the market.

It will use Qualcomm’s Snapdragon chip, and the first ones will be made by Lenovo and offered by AT&T (T)–to try to get the device widely used by consumers.

Smartbooks will be videocentric and have a Linux-based user interface, a keyboard and a range of popular widget applications, such as email and Facebook.

Obviously, this will be a competitive market and, really, Apple (AAPL), with its upcoming tablet computer, is also pushing into this mobile-phone-that-ate-computers space.

Moving into new markets has been important for Jacobs and Qualcomm (QCOM), which recently gave fiscal-year forecasts under Wall Street expectations and has had a rocky time in recent quarters.

Along with the econalypse, the company has attributed this to the decline in handsets with CDMA wireless technology, which Qualcomm pioneered.

Here’s my interview with Jacobs about smartbooks, as well as augmented reality and the company’s new FLO TV device, coming out soon. Plus, a wireless bandaid!:

[ See post to watch video ]

Flying the Digitally Friendly Skies: Gogo, Google and the Facebook PR Guy in 17D

Kara Swisher — Fri, 13 Nov 2009 22:11:20 +0000

So, BoomTown–who cannot be unplugged from the matrix for very long without breaking into a cold sweat–was pretty excited to have free Wi-Fi on my Virgin America flight to Washington, D.C., early this morning.

The service from Gogo Inflight Internet is free since earlier this week until Jan. 15, courtesy of Google (GOOG), on Virgin, as well as at 47 airports. It usually costs anywhere from $6 to $13.

Like the search giant, other Web companies–presumably wanting to goose usage and, more to the point, their brands–have also leaped in.

Delta has a promotion with eBay (EBAY) on several hundred planes for a week around Thanksgiving, and Yahoo (YHOO) is footing the bill for anyone using computers or smartphones in Times Square in New York for one year.

Pretty much what the government and big cable and wireless companies should be doing, but let’s not look a digital gift horse in the mouth.

So far on the flight, the Internet has been pretty solid, although video plays even slower than my Comcast (CMCSA) connection at home.

Also, electricity on the flight has been in and out; when it doesn’t work, it pretty much negates Internet use on a long flight.

But more interesting, as most who use the Web in the air seem to feel, is the ability to make a lot of online connections, including with people on the same plane.

While I was no fan of the goofy seat-to-seat connections offered on some airlines, I did get an email from a Facebook public relations guy sitting in the row behind me on the same flight asking if I wanted to meet the social networking site’s DC staff.

Without ever seeing him I now have a meeting on Monday with them, so–apparently–mission accomplished!

Please see this disclosure related to me and Google.

As "Twilight: New Moon" Mania Descends Online, Try "Firelight" Instead

Kara Swisher — Fri, 13 Nov 2009 18:21:11 +0000

Oh dear, just a single week away and Twitter, Facebook, YouTube and every gossip site on the Web is aflame in expectation of the second installment of the young-vampires-in-lust movie series, “Twilight: New Moon.”

As pictures of its are-they-or-aren’t-they-holding-hands (um, they are) stars, Robert Pattinson and Kristen Stewart, rocketed around the Web last week, prepare for an online and offline outpouring of teenage swooning over the whole overwrought love story, which is set to debut just after midnight on Nov. 20.

Until then, here is a very typical tweet of many-too-many, with a whole lot of exclamations, natch: “6 MORE days until NEW MOON!!!! heading there early to watch twilight in theaters one last time, then its off to NEW MOON!!!!!!!!!!! OMG!”

Thankfully, this digital short video from “Saturday Night Live”–a spoof called “Firelight” with, yes, BoomTown favorite Taylor Swift, pretty much sums up the situation perfectly:

Bing Keeps the Changes Coming–But Is It Working?

Kara Swisher — Wed, 11 Nov 2009 18:00:15 +0000

It certainly is good to see Microsoft working the innovation thing, especially in the consumer space with its Bing search service.

The ultimate goal is to gain market share for Bing, from striking deals with hotter companies like Twitter and Facebook to doing a massive advertising and marketing campaign to making constant feature upgrades.

This is one of those weeks for Bing, which started off yesterday by renaming its video properties on MSN, now integrated with search, to Bing Videos. Microsoft also rejiggered its Bing Maps.

And today, the company is rolling out more features, including integration related to diet and nutrition with fancy search service Wolfram|Alpha, an “enhanced hover preview” and full-page weather and events results to add to its niche search offerings.

But whether all this will spell significant changes in market share compared to dominant rival Google (GOOG) is still an open question, with Microsoft (MSFT) eking out solid gains since Bing launched.

Today, Hitwise figures have Bing up seven percent to 9.57 percent in October, at the expense of both Google and Yahoo (YHOO).

Money is also coming in slightly better. A recent report by IDC noted that Bing’s search revenue has gained 6.1 percent to 6.8 percent from the second-to-last quarter.

But spending on advertising, as well as these new features, is also costly.

Still, Microsoft is pressing on.

The Wolfram feature, for example, adds a nutrition quick tab when searching on food items, as well as a body-mass index tool.

Here is a video on it from Bing, which might require installation of Microsoft’s Silverlight video technology (you might also want to launch full screen to see it better):

Bing will also improve the ability of users to get quick info by hovering over a link. Frankly, this annoys me more than bad clicks, but most people will probably like seeing snapshots of the actual Web sites, a search-within-this-site box and deep links.

Perhaps the most interesting iteration of this feature will be Facebook page previews. Click on arrow below:

The weather stuff is just more, more, more bells and whistles, integrating news, events, xRank results, Twitter feeds, images, Best Match results and content from sites you trust onto one page with a prettier interface. Check it out:

There will be more to come, of course, which should–at the very least–have competitors competing better.

Accel Partners Feels Like a Billion Dollars Today…No, Really!

Kara Swisher — Mon, 09 Nov 2009 20:24:08 +0000

Who said the venture capital industry is sucking wind lately?

Well, it is–but not today, and especially, not Accel Partners, which sold two of its portfolio start-ups to large public companies for a total of $1.5 billion.

That would be the sale of AdMob to search behemoth Google (GOOG) for $750 million in stock and the acquisition of Playfish by gaming giant Electronic Arts (ERTS) for about $300 million (plus an earn-out of up to $100 million for Playfish staff).

While Accel shared the AdMob largess with Sequoia Capital and others with a stake in AdMob, which focuses on mobile advertising, and shared its social-gaming winnings from Playfish with Index Ventures, the Palo Alto, Calif.-based VC firm can surely afford to choose the pricier bottle of wine this week.

(Also, apropos of nothing, Accel Partner and Facebook board member Jim Breyer is now officially paying for the lunch he still owes me!)

Playfish had raised a total of $21 million in funding, while AdMob had pulled in about $47 million.

“I think you can imagine we are very pleased,” said Rich Wong, the Accel partner involved with AdMob, in an interview this morning. But he would not give any specifics about what Accel hauled in for its portion of the two companies.

Still, Wong said the venture market in Silicon Valley and elsewhere was definitely “stabilizing,” noting that there has been an increasing number of exits for investors via big companies scooping up strong start-ups.

“AdMob and Playfish are strong players in their respective spaces and in leading categories,” said Wong. “Their sale is a sign that this kind of innovation is important to major companies.”

And, apparently, to Accel.

Clutter-Free, Twittified, Binged (and Also Apple-icious): The New MSN Homepage Debuts (Plus Screenshots and the Press Release)

Kara Swisher — Wed, 04 Nov 2009 04:15:34 +0000

The new MSN homepage debuts tonight and you would be completely correct in thinking the recipe Microsoft (MSFT) has cooked up to inform its design ethos–white, clean and hiply modern–has definite echoes of a certain longtime tech rival.

That would be Apple (AAPL), of course, with a big dollop of Twitter and Facebook tossed in, and finished off with a generous sprinkling of Microsoft’s new Bing search service.

For those who care: The MSN butterfly logo remains, although it appears to have lost a lot of weight too.

(You can view a preview of the site here.)

The launch is the first major upgrade of the MSN main page in–if you can believe it–a decade, part of an overhaul that the software giant has been doing throughout its money-losing online services division.

That has included the launch of Bing in May, which has been a success for Microsoft, adding a small amount of search market share and, more importantly, some much needed respect to its long-beleaguered consumer Web efforts.

The company’s online execs are trying to keep up the innovation momentum with the new MSN redesign and–as you can see below from the various screenshots–it is a major shift for the portal site.

Together, MSN and Windows Live have about 100 million unique monthly visitors, putting Microsoft typically third behind Google (GOOG) and Yahoo (YHOO).

The company hopes to do better with a fresher MSN, which is clearly aimed, first and foremost, at clearing up the clutter and link-heavy old MSN homepage.

MSN execs said the new main page has about half the “blue” links.

(See a video interview I also did with MSN exec Bob Visse about all of this here, along with other videos Microsoft did with its MSN staff.)

The top of the new page features a big image module, with inline video and drastically reduced topic areas–as BoomTown has previously reported–limited to news, sports, entertainment, money and lifestyle.

Under that is a more customizable news module, to which feature tabs can also be added, such as for the World Series or–prolonged sigh–Balloon Boy coverage.

On the bottom left is a much-goosed local module that resolves to beefed-up local sites, which is right next another section featuring Bing top searches.

Bing is present in every part of the site now, with Microsoft stressing it and using its structured data to improve the consumer experience.

That’s important for Bing search too, since MSN provides 45 percent of its traffic.

Communications modules are to the right, midpage and on the bottom.

Unlike AOL and Yahoo, which have added the ability to put third-party email on their homepages, only Hotmail is now available on the new MSN, although this is likely to change soon.

But perhaps the design element that will garner the most attention is the prominent placement of both Twitter and Facebook tabs in the bottom communications module, right next to one for Windows Live.

This allows users to update their status and get instant access to the status of friends and followers.

“We wanted to cut the clutter, while also giving users one convenient place to find what they need quickly,” said Scott Moore, executive producer of MSN in the U.S., its most important market, in an interview earlier today with me.

“People are overloaded with information and they wanted us to fix that, even if the service is not ours.”

The focus on Facebook and Twitter was simply due to intense user interest in the popular social networking sites.

“Facebook has popped and Twitter was really growing,” said Moore, who noted that there was the possibility of adding other third-party apps in the future.

A heavy emphasis on apps was a key strategy of Yahoo’s homepage redesign, officially launched in late July, which SVP Tapan Bhat touted at an meeting with analysts last week as having increased page views and engagement.

Advertising on the page is perhaps the most conservative part, with units that remain largely as before.

The new MSN homepage will begin rolling out now, eventually reaching about 10 percent of users by early next year. After that, it is expected to become widely available to U.S. customers and then go worldwide.

Here are screenshots of the changes to peruse (click on top three images to make them larger):

Old Homepage:

New Homepage:

Local Edition:

Twitter Section:

Facebook Section:

And here is the official Microsoft press release:

New MSN Designed to Be the Best Home Page on the Web

Fresh, new design delivers best of Bing, latest in news and entertainment, instant access to Facebook and Twitter, and customized local information in one place.

REDMOND, Wash.–Nov. 3, 2009–Microsoft Corp. today unveiled a preview of its most significant home page redesign in over a decade. The new MSN home page is designed to be the best home page on the Web, with powerful Bing search, the top news and hottest entertainment, and some of the most popular social networks–all in a fresh new look. The new home page will deliver comprehensive local information from the new MSN local information offering, MSN Local Edition, also unveiled today. Beginning today, anyone can preview the new home page at http://preview.msn.com. The new home page will begin rolling out today and become widely available to U.S. customers early next year.

Ninety percent of people surveyed find home pages such as MSN to be valuable, and they like the convenience of a comprehensive site.* Nearly 100 million people in the U.S. visit MSN every single month, and MSN added over 10 million new customers in the last year alone. However, today’s sites often fall short of top customer needs and many haven’t kept up with evolving trends. Extensive customer research highlights that people want less clutter and easier access to information and services they care about, including search services that help them make decisions easier and faster.

“Now is the time to clean up the mess on the Web–people need less clutter and less hassle to find what matters most to them,” said Erik Jorgensen, corporate vice president, Microsoft. “Microsoft is uniquely invested in search, media experiences and technical innovation. Combining these assets to deliver our new MSN home page is a tremendous win for customers and advertisers.”

The clean, new MSN home page cuts through the clutter with 50 percent fewer links than the previous home page and a simplified navigation across news, entertainment, sports, money and lifestyle. The new MSN home page also embraces the latest customer trends by deeply integrating powerful search from Bing and providing easy access to Facebook, Twitter and Windows Live services, comprehensive local information and in-line video. Sophisticated technology powers the home page to deliver personally relevant information, and improved performance satisfies people’s need for speed.

New key features of the MSN home page include these:

* Innovative search technology from Bing. Deeper Bing integration on the new home page helps people make faster and more informed decisions and easily find the information they want from anywhere on the Web. Bing is deeply integrated as the core search service throughout the home page via key areas such as shopping, travel and local, and as a way of highlighting hot topics, trends or people.

* Information and news people care about. The new home page delivers against the No. 1 customer request–simplicity and ease of use–through its fresh design and smart categorization. In-line high-quality, top news and hot entertainment from trustworthy sources such as MSNBC, FOX Sports, Hulu and Hearst, and comprehensive local information provide a compelling one-stop shop for people to use as their home base online. More in-depth local information is offered on the new MSN Local Edition, which is the only local online source that smartly combines media with Bing search and provides access to real-time community news that is grouped by ZIP code.

* Convenient ways to communicate. Simplicity drove the clean integration of popular social networks, such as Facebook, Twitter and Windows Live “What’s New,” which aggregates up to 50 Web activities, including Yelp, Flickr, Pandora and more, onto the MSN home page. People no longer have to jump from site to site to update their status, tweets or see what their friends are up to; the new home page makes it easy to view and update in-line.

“Customers told us they want the latest information from their favorite sources, their friends and the breadth of the Web–and the new MSN home page delivers via a fresh new look and new features,” Jorgensen said. “Today is an important transformation for MSN, and it’s just the beginning.”

"Come to Think of It, eBay"–Is That a Killer Ad Motto or a Desperate Plea for Attention? (Plus Old Commericals!)

Kara Swisher — Mon, 02 Nov 2009 12:10:59 +0000

BoomTown–fresh from slapping around six graders caught in a Bing stupor and commenting on the use of restaurant-seeking vampires by Microsoft (MSFT)–is also not quite sure what to think of another new advertising campaign from an Internet giant.

This time, it is coming from eBay (EBAY).

With the tagline, “Come to Think of It, eBay,” the ads start today, according to a report in The Wall Street Journal, to “boost its standing as a holiday shopping destination.”

Interestingly, the new marketing campaign in print, television and online–the first for the Web commerce giant in 18 months–has been crafted by San Francisco-based Goodby, Silverstein & Partners, which has also just nabbed the lead role in the $100 million advertising campaign by Yahoo (YHOO).

Goodby, owned by the Omnicom Group (OMC), is known for its innovative ideas and has done such memorable campaigns as the Slowsky turtles for Comcast (CMCSA), the weird folk of Emerald Nuts, owned by Diamond Foods (DMND)–as well as campaigns for tech companies such as Hewlett-Packard (HPQ), Adobe Systems (ADBE) and Netflix (NFLX).

Still, Goodby might be getting a little too cute here, because “Come to Think of It” could remind consumers exactly how much they have forgotten about eBay.

At best, “come to think of it” is a double-edged sword.

In a good scenario: “Come to think of it, I really haven’t listened to my ‘Frampton Comes Alive’ album in forever and I really want to hear it again.”

In a bad scenario: “An old girlfriend of mine is trying to friend me on Facebook–but, come to think of it, she was pretty freaky and I am very scared she found me again.”

You get the idea! Come to think of it: Play at home!

Actually, according to the Journal story, Lorrie Norrington, president of eBay’s marketplace operations, is pushing a different meaning of the phrase: “to shift the buyer perception of what eBay is today.”

The San Jose, Calif.-based company has to shift perceptions since it has seen its core marketplace business suffer, even as it has advertised less.

Here’s a video of one of the new ads, as well as some past ones–all of which include an unusual amount of Broadway-style singing, dancing and egregiously fabulous frolicking for a company led by then-CEO Meg Whitman.

But, come to think of it, Meg: Not that there’s anything wrong with that!

And, I could not resist adding at the end Weird Al Yankovic’s funny parody song about eBay, with video clips synched.

Enjoy:

“Come to Think of It, eBay”:

[ See post to watch video ]

“On eBay”:

“That’s on, eBay”:

“Do It, eBay”:

“Found It on eBay” by Weird Al Yankovic:

"Changing the World Through the Web": Video Interviews with Zuckerberg, Kutcher, Rospars and Shah

Kara Swisher — Wed, 28 Oct 2009 14:19:34 +0000

Yesterday, BoomTown moderated a panel at California First Lady Maria Shriver’s well-known Women’s Conference in Long Beach, titled “Changing the World Through the Web” for a crowd of several thousand people.

The panelists for my session at what has become one of the top forums for women’s issues included Hollywood actor/producer, Katalyst co-founder and Twitter demigod Ashton Kutcher; Facebook’s Randi Zuckerberg, who leads the social networking site’s elections, breaking news and social change initiatives; Premal Shah, president of online microloan site Kiva.org; and Joe Rospars, founder and creative director of Blue State Digital and new media director for Barack Obama’s presidential campaign.

It turned out to be a lively session with the sharp digitally-focused group, which was the first tech panel at the six-year-old conference.

Here are video interviews I did with each of them (and you can see other video scenes from the conference here):

[ See post to watch video ]

Exclusive: Microsoft's MSN Is in Early Talks With MySpace About Music Tie-Up

Kara Swisher — Tue, 27 Oct 2009 10:34:47 +0000

Microsoft’s MSN is in preliminary talks with MySpace about using the social networking site’s music service, MySpace Music, to help power music offerings on the giant portal.

While sources at both companies cautioned that the talks are still early, Microsoft (MSFT)–which has its own music site that it programs with original and partnered content–execs are interested in goosing it.

That’s because MSN Music consistently ranks substantially lower than other big online music properties in terms of traffic, while MySpace Music is always near the top.

Sources said Microsoft execs don’t think they can do as good a job as MySpace is doing and don’t see the point in striking needed but complex deals with music labels, which the News Corp. (NWS) property already has.

In an April report by comScore (SCOR), for example, MySpace Music was No. 2, just behind AOL Music, with 27.4 million unique monthly visitors. MSN Music was No. 6 with just 7.4 million.

Nonetheless, music is an area MSN cannot lag so badly in, given that entertainment is one of the key categories it is focusing on as it preps for a major renovation of the portal.

As BoomTown wrote in mid-July about a wide variety of changes coming to MSN:

MSN, Microsoft’s online portal, is also preparing a major redo of what U.S. and, possibly, international consumers will see, as it doubles down on five key content verticals, while cutting back on others.

In a new focus that will start to be apparent in the next month, MSN will heavily add to its News, Sports, Finance, Lifestyle and Entertainment offerings, weaving more data from [its search service] Bing into the mix.

“It’s a decision to make it so MSN does less better,” said one source close to the situation. “So there will be a focus of attention on a smaller number of categories in which we can be either #1 or #2 in, rather than #4 or #5.”

It is not clear exactly what the financial terms would be in any tie-up between MSN and MySpace, which could include licensing of content and other services related to music.

But such a deal is not unusual–MSN’s sports site is powered by Fox Sports, which is another News Corp. property.

And such a partnership would also key into concepts that MySpace CEO Owen Van Natta outlined in a recent interview onstage at the Web 2.0 conference.

Key among them was boosting music and entertainment overall and making them the prime focus in the site’s efforts at reinvigorating itself, as well as expanding distribution of MySpace.

In fact, MySpace recently bought social music service iLike to expand its distribution all over the Web, for example–including on Facebook, the longtime social networking rival from which MySpace is now trying mightily to differentiate itself.

In his appearance, Van Natta also unveiled a music video hub, the ability by users to buy music using Apple (AAPL) iTunes, and a set of better analytical tools–called MySpace Music Artist Dashboard–to help artists figure out how to best work with fans.

But MySpace needs more than these, and a link with Microsoft would provide it with a traffic gusher, since MSN’s main page remains one of the most trafficked sites on the Web.

If such a distribution partnership were struck, it would also raise the question of what will happen regarding MySpace’s negotiations with Google (GOOG) over renewal of their search deal, which expires next summer.

Dissatisfaction over the pricey three-year deal has been expressed by both sides; their mutual grumbling is one of the biggest open secrets in Silicon Valley.

Doing a search deal with Bing is the obvious and only alternative, although few expect any agreement to be as rich as the one MySpace did with Google in 2006 for $900 million.

Interestingly, it was recently reported that both Google and Facebook were bolstering music search and sales offerings, and Google’s apparently includes the use of the iLike player.

In other words: This could get really complicated.

Execs at both MySpace and Microsoft I reached out to declined to comment.

(Full disclosure: News Corp. owns Dow Jones, which owns this site.)