All Things Digital

So I was in Washington, D.C., this past weekend for a lovely wedding, traveling back to a city where I started my career and worked for 15 years after college.

And I conducted a little experiment among the more than 100 folks gathered for the wedding, all of whom were quite intelligent, armed with all kinds of the latest devices (many, many people had iPhones, for example) and not sluggish about technology.

They were also made up of a wide range of ages and genders, from kids to seniors.

And so I asked a large group of people–about 30–and here is the grand total who knew what Twitter was: 0

FriendFeed: 0

Widget: 1 (but she thought it was one of the units used in a business class study).

Facebook: Everyone I asked knew about it and about half had an account, although different people used it differently.

In other words, confirming for me what I wrote last week about the intense obsession with the hottest new services like Twitter and FriendFeed, in the echo chamber of Silicon Valley, and how no one else cares yet.

I wrote:

You don’t know?

Neither does most of the human race, in truth, which is just getting around to noticing Facebook and maybe, just maybe, figuring out how to properly use a SuperPoke (my advice: never ever!).”

While I really do like all these services, and use Twitter daily (and it is apparently getting more venture money), it is interesting to wonder when the delta is reached when early adopter interest meets mainstream attention.

Predictions?

OK, I like Twitter a lot, but what is up with all this tech news coverage of its outages?

With the Twitter service being glitchy all weekend, for example, the jump-to-the-next-big-thing champ Robert Scoble wrote another piece yesterday smacking his old amour and praising his new love: FriendFeed.

You know, the new pretty young thing in Silicon Valley (ex-Googlers involved make it hotter still!).

You don’t know?

Neither does most of the human race, in truth, which is just getting around to noticing Facebook and maybe, just maybe, figuring out how to properly use a SuperPoke (my advice: never ever!).

And, while Twitter is amazing in many ways, its tech glitches don’t deserve this level of emergency alarms.

But that has not stopped the echo chamber of Silicon Valley from making a lot of really noisy noise about the indignity of it all.

Isn’t there a recent Sarah Lacy interview with some random Web 2.0 player they could egregiously overreact to instead?

In a weird way, though, this reminds me of the outrage when AOL (TWX) went down for 19 hours in August of 1996. (To date myself, I was actually at AOL HQ in Virginia at that very time with CEO Steve Case, working on my first book.)

At the time, AOL’s 6.3 million users had their first collective digital nervous breakdown and the outage resulted in national headlines–as well as later governmental investigations–across the nation.

“If this (outage) is a sign that AOL can’t handle its growth, that’s a very bad message for the professionals that use it,” Gary Arlen, president of Arlen Communications, said ominously to CNN at the time.

Now, 6.3 million users over a decade ago in today’s terms is a lot more in comparison to Twitter’s current users.

But the difference: Today, one single person like Scoble can tweet louder than millions can complain and it sounds like it is exactly the same thing.

While the tech blogosphere fiddles away on navel-gazing stories–Who are the top tech bloggers? Do they Twitter to get to the top? Or do they FriendFeed? Do they feed friends while tweeting? More importantly, will there be chicken wings?–I’d advise anyone interested in the much more serious issue of making some money from Web 2.0 to take a gander at ReadWriteWeb’s piece yesterday on enterprise spending in the arena.

According to a new report from Forrester Research (FORR) the site references in the post, enterprises will spend much more in the coming years on social networking, RSS, blogs, widgets and such, making it a $4.6 billion market by 2013.

Here is an interesting data table from the ReadWriteWeb post (click on the image to make it larger):

Of course, that doesn’t mean that Twitter’s creators should be jumping up and down now that an actual business plan might be surfacing.

In fact, a lot of popular consumer products might not port over to the business market, even if the concept does.

And, naturally, the old grumps in the IT departments loom large over what gets into corporations and what does not, the ReadWriteWeb piece notes, although other enterprise departments like marketing are already enamored with Web 2.0 tools.

Still security and scaling issues remain paramount, and start-ups that have pioneered these apps in the consumer space might lose business to big copycats like IBM (IBM) and Microsoft (MSFT).

I saw real evidence of the shift at an event in Silicon Valley last week, related to Rohit Bhargava’s new book “Personality Not Included: Why Companies Lose Their Authenticity and How Great Brands Get It Back.”

And, although I expected much more of a corporate love fest, since the affable Bhargava is an SVP of digital strategy and marketing at Ogilvy Public Relations, it turned out to be a very interesting discussion of ways companies could embrace Web 2.0.

I was particularly struck with the very sharp questions from the Silicon Valley-heavy corporate audience too, who were savvy but still curious about the potential pitfalls and benefits of such tools.

Such discussions will be even more interesting, as they percolate across the country to places where most people are just hearing the word widget.

You know, pretty much everywhere except here.

I could not agree more with both Michael Arrington of TechCrunch and Valleywag’s Owen Thomas, an unlikely and motley trio we three, when I say: Leave Sarah Lacy alone.

OK, the interview she did with Facebook Founder and CEO Mark Zuckerberg at SXSW on Sunday was a little silly at times and she probably annoyed people when she flacked her new book. (Full disclosure: I have written two books, so I can relate to the unfortunate impulse to do so.)

But to make such a big hairy deal in blogs and on Twitters seems a bit of overkill, doesn’t it?

Even including a wee bit too much girly hair-twirling by Lacy into the equation (which looked like simple nervousness to me), I just don’t get the uproar.

If Britney Spears had mounted a mighty steed and ridden naked down Hollywood Boulevard, trampling cute little bunnies as she went–it could happen!–it would not engender the level of vituperative online bloviating that the encounter of Lacy and Zuckerberg did.

Were there no other pointless blogging debates to be had yesterday? Aren’t there indignant Digg-for-sale stories to chew over? Wasn’t there a good open-source kerfuffle to get into angry exchanges about? Didn’t Robert Scoble do something that we can endlessly argue between and amongst ourselves?

I guess not and that’s too bad.

Arrington got it exactly right (except in singling out only journalists for the Lacy-bashing, since it was, well, everyone piling on), when he wrote:

“Perhaps they just got caught up in the fun of a witch burning. But whatever drove them to write those articles, it certainly wasn’t journalism. Nor was it professional. And, worst of all, it wasn’t accurate.”

And Thomas made the most salient point of who should have been the focus of the interview, when he wrote:

“I agree with the popular take on Sarah Lacy’s Zuckerberg interview at SXSW to this degree: The audience was revolting. Lacy threw an unbecomingly petulant tantrum onstage. But the Twitter reaction was equally self-indulgent. The debates over her performance obscured the man who should have been under the microscope: Mark Zuckerberg.”

Well, exactly.

I am, in fact, probably going to be interviewing Zuckerberg onstage at our upcoming D: All Things Digital conference in late May. I hope it goes well, but you never know.

But here’s an offer: If everyone promises to stop needlessly pummeling Lacy for her SXSW interview, I’ll consider twirling Zuckerberg’s hair during my interview with him.

Twitter that.

Also, here’s the video of the Lacy-Zuckerberg interview, so you can make your own judgment:

OK, you might attribute it to being super-bored in the holiday doldrums. But, for some reason I cannot explain, I find myself strangely drawn to the videos being made about the start-up of Seesmic, the new video-sharing service that is being created by European entrepreneur Loïc Le Meur.

Up on his own loic.tv channel on YouTube, everything from checking out the company digs to working on a logo to hiring are on display, and Le Meur encourages community comments about the company’s direction. The videos are currently up to Day 57.

It’s a shameless gimmick, to be sure, but Le Meur’s French accent grows on you, and it is an interesting way to market your company, for certain (AllThingsD.com and D: All Things Digital only did one staff BBQ and Rodeo video, which is seen below).

While Seesmic is described in a lot of ways–video Twitter, video social network, video sharing tool are some examples–Seesmic’s obviously practicing what it preaches here: video blabbing that is often compelling.

(Here is a screen shot of what Seesmic looks like, which you can click on to make bigger.)

To get it all going, Le Meur (who also organizes the Le Web conference in Paris, which just took place) got a bunch of high-profile angels like former AOL head Steve Case, investor Ron Conway, FON founder Martin Varsavsky and Skype founders Niklas Zennström and Janus Friis, as well as many others, to pony up millions for Seesmic’s funding.

He and his family moved to San Francisco this past summer, and he has been ferreting away ever since on the service, which will officially debut in early spring of 2008.

Here’s Seesmic’s latest, a what-are-you-doing-for-the-holidays video of its employees:

Then again, I also kind of like the flip side–the mostly hysterical, sometimes line-crossing attack review of Seesmic by Loren Feldman of 1938 Media. Actually, although Feldman trashes Le Meur’s effort, it is just the kind of thing that would probably make Seesmic the very lively place it needs to be.

Here’s Feldman:

And here’s the video of our ATD/D BBQ and Rodeo, which focuses a lot on the marinated lamb: