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	<title>BoomTown &#187; America Online</title>
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		<title>Dear Tim: Here's a Tour of the It-Takes-a-Licking-but-Keeps-on-Ticking AOL Brand</title>
		<link>http://kara.allthingsd.com/20090728/dear-tim-heres-a-tour-of-the-it-takes-a-licking-and-keeps-on-ticking-aol-brand/</link>
		<comments>http://kara.allthingsd.com/20090728/dear-tim-heres-a-tour-of-the-it-takes-a-licking-and-keeps-on-ticking-aol-brand/#comments</comments>
		<pubDate>Tue, 28 Jul 2009 07:02:42 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=16492</guid>
		<description><![CDATA[What's next for AOL? 

Reviving the "You've Got Mail!" motto?

Or: "The Future. Now Available."--set to music from "The Jetsons"?

What about: "So easy to use, no wonder it's #1!"

Or maybe, it should just use a nice loooooooong busy signal as its calling card again?

Well, it could happen, now that new CEO Tim Armstrong has fallen prey to the siren call of the AOL brand name, after years of seeing the company wander in the anything-but-the-AOL wilderness.

Thus, he's decided to try to welcome the prodigal brand back home, even as he prepares to spin it off in November from Time Warner.

Uh-oh.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/07/youve-got-mailjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/youve-got-mailjpg-218x300.jpg" alt="youve-got-mailjpg" title="youve-got-mailjpg" width="218" height="300" class="alignright size-medium wp-image-16511" /></a></p>
<p>What&#8217;s next for AOL? </p>
<p>Reviving the &#8220;You&#8217;ve Got Mail!&#8221; motto?</p>
<p>Or: &#8220;The Future. Now Available.&#8221;&#8211;set to music from &#8220;The Jetsons&#8221;?</p>
<p>What about: &#8220;So easy to use, no wonder it&#8217;s #1!&#8221;</p>
<p>Or maybe, it should just use a nice <em>loooooooong</em> busy signal as its calling card again?</p>
<p>Well, it could happen, now that new CEO Tim Armstrong has fallen prey to the siren call of the AOL moniker, as have many&#8211;way too many&#8211;before him. </p>
<p>After years of seeing the company wander in the anything-but-the-AOL wilderness, Armstrong has decided to try to welcome the prodigal brand back home, even as he prepares to spin it off in November from Time Warner (TWX), trading on the New York Stock Exchange once again under the AOL stock ticker.</p>
<p>Thus, he has renamed the Platform A advertising unit AOL Advertising; changed its <a href="http://kara.allthingsd.com/20080519/long-live-aols-people-networks-or-better-red-than-dead">unfortunately named People Networks</a>&#8211;which is made up of the communications and community properties&#8211;to AOL Communications; and done the same for its <a href="http://kara.allthingsd.com/20090112/mediaglow-aol-glow-heres-the-entire-press-release-too">MediaGlow</a>, which is now under AOL Media.</p>
<p>There is also in the new AOL-centric universe: <a href="http://kara.allthingsd.com/20090611/back-to-the-future-aol-adds-local-with-two-acquisitions-including-ceos-start-up/">AOL Local &#038; Mapping</a> and <a href="http://kara.allthingsd.com/20090717/exclusive-patch-media-ceo-brod-now-heading-aols-venture-unit">AOL Ventures</a>, where all the bad acquisitions&#8211;like the Bebo social networking service&#8211;go to die.</p>
<p><a href="http://kara.allthingsd.com/files/2009/07/christine-dvd-coverjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/christine-dvd-coverjpg-210x300.jpg" alt="christine-dvd-coverjpg" title="christine-dvd-coverjpg" width="210" height="300" class="alignleft size-medium wp-image-16514" /></a></p>
<p>While BoomTown admires Armstrong&#8217;s moxie, there is some dicey past history related to the AOL brand&#8211;which I lovingly call the &#8220;Christine&#8221; of the Internet industry&#8211;that he might want to be aware of:</p>
<p>* The start-up from which AOL first sprung was named Control Video Corp., which was founded to create a device that would allow users of the Atari 2600 videogame machine to download games over telephone lines.</p>
<p>* After it tanked, CVC was reborn in 1985 as Quantum Computer Services, which had offerings with names like Q-Link for Commodore computers and AppleLink for Apple (AAPL) Macintosh computers.</p>
<p>* In October 1989, the-AOL CEO, Steve Case, announced a company contest: What should Quantum rename its main online service?</p>
<p>The suggestions that came in—Crossroads, Explore and Infinity—sounded like drug treatment programs or new car brands.</p>
<p>Dismissing them all, Case offered a bland creation of his own: America Online, with a second option of Online America.</p>
<p>Other staffers understandably derided it as hokey, but Case essentially stuffed the ballot box and voted his suggestion the winner anyway.</p>
<p>Later, he would change it to just its initials, AOL.</p>
<p>* Case also hit on the idea of attaching voice files to the software with cheery little sound bites that would make the service feel homey.</p>
<p>The team settled on four phrases: &#8220;Welcome,&#8221; &#8220;You&#8217;ve got mail,&#8221; &#8220;File&#8217;s done,&#8221; and &#8220;Goodbye.&#8221;</p>
<p>A customer service representative named Karen Edwards had mentioned that her husband, Elwood, was a professional broadcaster, so for testing purposes, Case asked if Elwood might read those four phrases into a cassette tape.</p>
<p>The test tape was put into use, and Elwood Edwards, quite by chance, ended up having one of the most listened-to voices on the planet.</p>
<p><a href="http://kara.allthingsd.com/files/2009/07/aol_s397m4_diskjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/aol_s397m4_diskjpg-250x265.jpg" alt="aol_s397m4_diskjpg" title="aol_s397m4_diskjpg" width="250" height="265" class="alignright size-medium wp-image-16515" /></a></p>
<p>* In July 1993, AOL marketing chief Jan Brandt supersized the AOL brand by asking Case for permission to spend $250,000 on a direct-mail campaign.</p>
<p>She recalls him telling her it wouldn’t work. He told me in an interview he did no such thing.</p>
<p>Whatever the case, she got permission, and thus began the very low-tech marketing blitz of hundreds of millions of disks that would make AOL a household name—and annoyance.</p>
<p>There were even AOL disks flash-frozen in Omaha Steaks.</p>
<p>* In a 1993 meeting between Case and then-Microsoft (MSFT) CEO Bill Gates, annoyed by the innovative start-up, Gates famously told Case, &#8220;I can buy 20 percent of you or I can buy all of you. Or I can go into business myself and bury you.&#8221;</p>
<p>None of those ever came to pass, which is a reason to cheer the AOL brand. But&#8211;given Microsoft&#8217;s weak record in the online business&#8211;this is also not saying much.</p>
<p>* AOL&#8217;s brand has gone through a lot of name-calling, some of it quite deserved. Here are some: &#8220;The Online K-mart,&#8221; &#8220;America On Hold,&#8221; &#8220;The Giant Sucking Sound.&#8221;</p>
<p>But this one from its earliest days is my favorite: &#8220;The Cockroach of Cyberspace.&#8221;</p>
<p>* AOL did a lot of television commercials to hype the service, some of which you can see below. In one especially weird one, AOL hired Adam West of the goofy &#8220;Batman&#8221; television series.</p>
<p>* When AOL and Time Warner announced their merger on January 10, 2000, and renamed the company AOL Time Warner, AOL owned 55 percent and the combined market valuation was thought to be in the hundreds of billions.</p>
<p>Today, with Google (GOOG) <a href="http://digitaldaily.allthingsd.com/20090727/google-got-fail/">selling back its five percent stake in AOL</a>, AOL&#8217;s value has plummeted to about $6 billion. Time Warner is currently worth just over $33 billion.</p>
<p><a href="http://kara.allthingsd.com/files/2009/07/towtruckcarsjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/towtruckcarsjpg-250x176.jpg" alt="towtruckcarsjpg" title="towtruckcarsjpg" width="250" height="176" class="alignleft size-medium wp-image-16516" /></a></p>
<p>* When Jon Miller&#8211;now digital head at News Corp. (NWS)  took over at AOL in mid-2002, after said merger failed miserably and the brand was taken off the corporate name, he spent some time visiting the company’s other divisions, and related an anecdote to me that he’d told them, to try to help move the relationships forward.</p>
<p>“Have you ever had your car towed in New York?” he said he’d ask executives in other divisions. “When your car gets towed, there’s a sign at the place where you go to pick it up that says, ‘The person behind this window did not tow your car. If you cooperate with them, you will get your car back quicker.’”</p>
<p>Tim, Time Warner is still waiting for Christine to be returned, so good luck with that rebranding!</p>
<p>And, while we await the turnaround, here is a little video I did for Tim about my (lack of) AOL branding expertise with my assistant Ed, and also some of the better AOL television commercials:</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=DFA2B43F-D6ED-4877-B266-1DD7A809FD19&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={DFA2B43F-D6ED-4877-B266-1DD7A809FD19}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/xItCBJhKYwE&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/xItCBJhKYwE&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/XFb6Uwkdgzw&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/XFb6Uwkdgzw&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/_SVXqvrFtOM&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/_SVXqvrFtOM&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/ccirHBOavaE&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/ccirHBOavaE&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://kara.allthingsd.com/20090728/dear-tim-heres-a-tour-of-the-it-takes-a-licking-and-keeps-on-ticking-aol-brand/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>When GeoCities Grabbed the Web's Golden Ticket&#8211;A Trip Down Silicon-Valley-Has-No-Memory Lane</title>
		<link>http://kara.allthingsd.com/20090424/when-geocities-grabbed-the-webs-golden-ticket-a-trip-down-silicon-valley-has-no-memory-lane/</link>
		<comments>http://kara.allthingsd.com/20090424/when-geocities-grabbed-the-webs-golden-ticket-a-trip-down-silicon-valley-has-no-memory-lane/#comments</comments>
		<pubDate>Fri, 24 Apr 2009 07:13:39 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=12816</guid>
		<description><![CDATA[In Web years, BoomTown is now officially 143 years old.

Why? Well, I was the one who got to write the big Page One piece in The Wall Street Journal after GeoCities was sold to Yahoo in January of 1999 for $5 billion in stock.

GeoCities was, in its way, the Facebook of its time. But, instead of "friends," its users were "homesteaders."

As Cher so eloquently sings: Those were the days my friend, we thought they'd never end.

Except they did. Yahoo announced yesterday that it was closing the GeoCities unit down, part of new CEO Carol Bartz's war against useless assets at the troubled company.

But let's take a stroll down memory lane, shall we?]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/04/geocities-logo.gif"><img src="http://kara.allthingsd.com/files/2009/04/geocities-logo.gif" alt="geocities-logo" title="geocities-logo" width="110" height="100" class="alignright size-full wp-image-12817" /></a></p>
<p>In Web years, BoomTown is now officially 143 years old.</p>
<p>Why? Well, I was the one who got to write the big Page One piece in The Wall Street Journal after GeoCities was sold to Yahoo in January of 1999 for $5 billion in stock.</p>
<p>GeoCities was, in its way, the Facebook of its time.</p>
<p>But instead of &#8220;friends,&#8221; its users were &#8220;homesteaders,&#8221; since the Web then was a place to be pioneered and settled.</p>
<p>As Cher so eloquently sings: Those were the days my friend, we thought they&#8217;d never end.</p>
<p>Except they did. Yahoo (YHOO) announced yesterday that it was closing the GeoCities unit down, part of new CEO Carol Bartz&#8217;s war against useless assets at the troubled company.</p>
<p>But a full decade ago, the Yahoo-GeoCities transaction was a big, big deal, struck at the peak of the Web 1.0 bubble.</p>
<p>The move shook up the then-Internet landscape, in which Yahoo was the undisputed king.</p>
<p>The sector then had begun to rapidly consolidate, as stronger players snapped up weaker ones in a race for market share.</p>
<p>The Yahoo-GeoCities deal closely followed another deal in which At Home, a high-speed Internet access service, bought search and directory service Excite for stock valued at $6.7 billion. In another key deal at the time, then-independent America Online agreed to buy Netscape Communications for stock then worth $4.2 billion.</p>
<p>Of those then-dominant Web companies, only Yahoo and AOL&#8211;now a troubled unit of Time Warner (TWX)&#8211;survive relatively intact.</p>
<p>And, what exactly did Yahoo get for its giant payment back then? A money-losing, low-revenue company with a whole lot of users. </p>
<p>At the time of the purchase, the publicly-traded Marina Del Rey, Calif., company had reported that fourth-quarter sales increased to $7.5 million from $1.7 million a year earlier. But the company&#8217;s loss had also swelled, to $8.4 million from $3 million, in the year-earlier period.</p>
<p>Sound familiar to some current Web 2.0 stories? I thought so.</p>
<p>Another weird irony: One of GeoCities major investors was a venture firm called Flatiron Partners, whose principal, Jerry Colonna, was on the board.</p>
<p>And who was Colonna&#8217;s parter? Well, <a href="http://www.avc.com">Fred Wilson</a>, who has a different firm now called Union Square Ventures and is&#8211;<em>wait for it</em>&#8211;one the the major investors in the 2009 hotsy-totsy start-up, Twitter.</p>
<p>(You can read Wilson&#8217;s terrific take from the <a href="http://www.avc.com/a_vc/2009/04/geocities.html">VC perspective of the GeoCities experience here</a>.)</p>
<p>In other words, the more things change&#8230; Well, actually, they don&#8217;t change.</p>
<p>So, if you want to take an instructive trip down memory lane, here is my piece below, which <a href="http://online.wsj.com/article/SB917500597920877000.html?mod=googlewsj">appeared in The Wall Street Journal on Jan. 29, 1999</a>:</p>
<blockquote class="memo"><p><strong>Those Who Tied Fortune to GeoCities Yell Yahoo! All the Way to the Bank</strong></p>
<p>By KARA SWISHER | Staff Reporter of THE WALL STREET JOURNAL</p>
<p>Last spring, Thomas R. Evans was nervous about leaving his longtime job at the top of a powerful Manhattan media company for an Internet start-up near the beaches of Southern California. So he talked to his boss, real-estate and publishing tycoon Mort Zuckerman.</p>
<p>&#8220;I was wondering if this whole Internet thing was real and sustainable,&#8221; says Mr. Evans, then publisher of the Atlantic Monthly and U.S. News &#038; World Report. &#8220;I wanted his blessing in a way.&#8221;</p>
<p><strong>Virtual Payoff</strong></p>
<p>Mr. Evans got Mr. Zuckerman&#8217;s nod&#8211;and a lot more. You know the drill by now (though it may not be getting any easier to hear). He became chief executive officer of GeoCities , an electronic casbah of about 3.5 million Web sites, and helped lead its initial public offering last summer. Then Thursday, Yahoo! Inc. agreed to buy the young company for about $5 billion in stock. It means the value of Mr. Evans&#8217;s stock options soared by 65% Thursday to a dizzying $200 million.</p>
<p><strong>Yahoo! Agrees to Buy GeoCities in $5 Billion Stock Transaction</strong></p>
<p>That&#8217;s some kind of money for nine months&#8217; work. After you&#8217;re done banging your head on a wall, consider that members of the new financial elite in Silicon Valley are being created in less time than it takes for a kid to finish his first-grade year. That puts oil, real estate and finance magnates to shame. Mr. Zuckerman, for example, spent a lifetime building his $1 billion financial empire.</p>
<p>Asked how he was doing Thursday, Mr. Zuckerman says: &#8220;Not as good as Tom Evans.&#8221;</p>
<p>Mr. Evans, who commutes between GeoCities&#8217; Marina Del Rey, Calif., headquarters and his home in New Canaan, Conn., is quick to point out the ephemeral nature of his wealth. He must wait six years for his options to be fully vested. And his net worth could evaporate if Yahoo&#8217;s highflying stock sinks.</p>
<p>&#8220;It does not seem real, because it is not real, because this is based on the long term and is dependent on where this whole industry is going,&#8221; says Mr. Evans, 44 years old. &#8220;Anyone coming into this industry assumes a certain amount of risk because no one really knows how it is all going to turn out.&#8221;</p>
<p><strong>Litany of Lucre</strong></p>
<p>It has turned out well so far for the new moguls at GeoCities. According to public filings the company made last summer, the biggest individual winner is co-founder and Chairman David Bohnett, 42, who owns about three million shares outright, now worth $367 million, based on Yahoo&#8217;s closing price Thursday. Mr. Bohnett insists he is overlooking that bit of extra money. &#8220;I do not see this as a financial event,&#8221; he says. &#8220;And we did not start this company with money in mind.&#8221;</p>
<p>Chief Technical Officer John Rezner, 35, who worked nine years for aerospace company McDonnell Douglas Corp. before co-founding GeoCities, holds 827,000 shares worth $103 million.</p>
<p>The management team that came in with Mr. Evans last year&#8211;taking over from Mr. Bohnett to help with the IPO&#8211;is also well-situated. Chief Financial Officer Stephen Hansen, 42, who formerly held the same position at Universal Studios Hollywood, has options for about 600,000 shares of stock, which would be worth $74.7 million at current prices. Michael Barrett, 36, advertising vice president and former online executive with Walt Disney Co., has options for 280,000 shares, worth about $34.9 million.</p>
<p>There are, of course, all kinds of gnashing of teeth over whether the Internet entrepreneurs deserve such riches. But obtaining great wealth through luck or artful maneuvering is nothing new in American business history. Take the stock manipulators of the 1890s and the leveraged-buyout artists of the 1980s. It may be some consolation that GeoCities&#8217; founders can claim that they developed something that is used by many people. In its December Web-traffic report, research firm Media Metrix says the &#8220;GeoCities.com&#8221; Web site ranked third, behind America Online Inc. and Yahoo, with nearly 19 million different visitors.</p>
<p>Mr. Bohnett says the company was born from a &#8220;passion for giving people a chance to speak up.&#8221; Founded in 1994, GeoCities was one of the first Web-based communities, where users post individualized sites to express themselves.</p>
<p>Dubbed &#8220;homesteaders,&#8221; these customers create the bulk of the content on GeoCities. Their Web pages are organized into &#8220;neighborhoods&#8221; of personal interests and hobbies, such as personal finance or motorcycles, and monitored by a network of volunteers.</p>
<p>&#8220;My goal was to stake out a broader territory and create a community of interests, just in the same way Yahoo was helping people find their way around the Web,&#8221; says Mr. Bohnett, who led the company in a variety of top jobs, including chief financial officer, CEO and president. &#8220;Then we were going to monetize that base of users as the business model emerged.&#8221;</p>
<p>That model for profitability hasn&#8217;t yet arrived, in part because the company spends heavily to increase its market share. Thursday, it announced a net loss for last year of $18.2 million on revenue of $18.4 million.</p>
<p>Mr. Evans, a dark-haired man with a preppy demeanor and razor wit, has plenty of experience building businesses. He worked his way up in Mr. Zuckerman&#8217;s organization from sales and advertising jobs, and eventually served as president and publisher of several magazines.</p>
<p>After being approached several times about new-media positions, Mr. Evans says he decided to jump to GeoCities when the importance of the Internet became clear to him. &#8220;I think that by the time I really took a look at it, the whole sector had matured and gotten really interesting for those of us in the traditional media companies,&#8221; he says.</p>
<p>While Mr. Evans is loath to discuss the valuations of Internet companies, his former boss Mr. Zuckerman doesn&#8217;t dodge the opportunity to be philosophical about Web mania.</p>
<p>&#8220;It&#8217;s like they said in high school: &#8216;Boys will be boys and girls will be girls,&#8217;&#8221; Mr. Zuckerman says. &#8220;I don&#8217;t want to change anything, I just want to get in on it.&#8221;</p></blockquote>
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		<title>Farewell to Mike Homer</title>
		<link>http://kara.allthingsd.com/20090201/farewell-to-mike-homer/</link>
		<comments>http://kara.allthingsd.com/20090201/farewell-to-mike-homer/#comments</comments>
		<pubDate>Mon, 02 Feb 2009 00:12:42 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<description><![CDATA[We all liked Mike. In fact, we all loved the pugnacious, energetic and restlessly entrepreneurial Silicon Valley exec.

Sadly for those who knew him, Mike Homer died today at his home surrounded by family and friends, after a long battle with a severe illness. He was 50.

Homer is survived by his wife and three young children: James, Jack and Lucy. 

His funeral is at Saint Raymond's Catholic Church in Menlo Park on Thursday.]]></description>
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<p>We all liked Mike. In fact, we all <em>loved</em> the pugnacious, energetic and restlessly entrepreneurial Silicon Valley exec.</p>
<p>Sadly for those who knew him, Mike Homer died today at his home surrounded by family and friends, after a long battle with a severe illness. He was 50.</p>
<p>Homer is survived by his wife, Kristina, and three young children: James, Jack and Lucy. </p>
<p>His funeral is at Saint Raymond&#8217;s Catholic Church in Menlo Park on Thursday.</p>
<p>In 2007, <a href="http://kara.allthingsd.com/20070615/the-fight-for-mike/">Homer was diagnosed </a> with Creutzfeldt-Jakob disease.</p>
<p>A rare, neurodegenerative &#8220;prion&#8221; disease, which in Homer&#8217;s case has occurred sporadically rather than via infection (the well-known variant that occurs in animals is called mad cow disease), CJD&#8217;s incidence is one case in a million annually, and few survive beyond a year after exhibiting symptoms.</p>
<p>His illness inspired his family and many friends to find treatments and a cure for the cruel disease, and include the man&#8211;Dr. Stanley Prusiner&#8211;who won the Nobel Prize in 1997 for discovering prions, infectious agents that are at the heart of CJD.</p>
<p>In late 2006, Homer began suffering from memory problems. Another close friend, Netscape co-founder Marc Andreessen, aided Homer in getting to the right doctors at Stanford University Hospital, where he was diagnosed.</p>
<p>Quickly, via angel investor and close Homer friend Ron Conway, who serves on the board of the University of California, San Francisco, Medical Foundation, Homer&#8217;s case was moved to UCSF. The hospital there is the only place in this country that has a major laboratory doing both research and clinical trials on CJD.</p>
<p>Still, there is no known cure for CJD, and treatments have been few. That might change, given the push that Homer, his family and friends had been making to accelerate the pace of discovery for treatments and a cure by raising many millions of dollars for the cause and pushing for even more aggressive development.</p>
<p>At an event in Palo Alto in 2007 for those interested in helping beat CJD&#8211;organized by Conway and well-known Silicon Valley exec and Homer mentor Bill Campbell, with Homer in attendance&#8211;he was in fine form, greeting well-wishers with a laugh and sassy attitude, especially given the dire situation and obvious difficulties with speech and movement.</p>
<p>As I wrote then:</p>
<blockquote><p>Such fighting spirit was typical of Homer, whom I met when I was doing my first book on the rise of America Online more than a decade ago, when he was an executive at the then-high-flying Netscape.</p>
<p>He had also, like many, put in time at Apple and was known throughout the industry for his hard-charging and straightforward style. He needed it in the later days of Netscape, when he arduously tried to shift the company&#8217;s focus from a browser-software business besieged by Microsoft to a portal business.  </p>
<p>Despite his sometimes tough demeanor, Homer was always willing&#8211;unlike so many others&#8211;to debate his business in an all-out-on-the-table manner I found refreshing compared to the sometimes earnest and smooth spin of most dot-com entrepreneurs.</p>
<p>Most of all, even when you disagreed over an issue, he always left such arguments at work and was ready with his quick laugh or a razor-sharp quip no matter what.</p>
<p>Recently, before his illness, Homer had been investing in and mentoring a series of start-ups. But he had also been focusing a lot on philanthropy and, most of all, his family and, especially, his three small children.&#8221;</p></blockquote>
<p>My deep condolences go out to them and, really, everyone who had the privilege of knowing Mike.</p>
<p>More about his career and memories of Mike to come. But until then, here&#8217;s the video that was shot at the 2007 Palo Alto event called &#8220;The Fight for Mike,&#8221; which is introduced by Campbell:</p>
<p><object width="380" height="313"><param name="movie" value="http://www.youtube.com/v/RF35OUSXdRI&#038;hl=en&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/RF35OUSXdRI&#038;hl=en&#038;fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="380" height="313"></embed></object></p>
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		<title>The $125 Million-Sweet DailyCandy Revenge of Bob "Pitchman"</title>
		<link>http://kara.allthingsd.com/20080806/the-125-million-sweet-dailycandy-revenge-of-bob-pitchman/</link>
		<comments>http://kara.allthingsd.com/20080806/the-125-million-sweet-dailycandy-revenge-of-bob-pitchman/#comments</comments>
		<pubDate>Wed, 06 Aug 2008 13:55:09 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<description><![CDATA[Oh, there had to be much, much gnashing of teeth in the corporate offices at the Time Warner Center in New York yesterday with news of the sale of DailyCandy to Comcast for $125 million.

Why?

Maybe because that tasty payment is going right into the hands of Bob Pittman's Pilot Group Ventures, which bought the fashion and shopping newsletter business for $3 million in 2003.

This is certainly different from the situation almost exactly six years ago when Pittman--nicknamed "Pitchman" for his smooth business stylings--was driven out of then-AOL Time Warner on the proverbial rail. 

If you want a taste of those once-grim times for Pittman, here is an excerpt from my book, "There Must Be a Pony in Here Somewhere: The AOL Time Warner Debacle and the Quest for a Digital Future."]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2008/08/logo-regular.gif"><img src="http://kara.allthingsd.com/files/2008/08/logo-regular.gif" alt="" title="logo-regular" width="200" height="40" class="alignright size-medium wp-image-2517" /></a></p>
<p>Oh, there had to be much, <em>much</em> gnashing of teeth in the corporate offices of the Time Warner Center in New York yesterday with news of the <a href="http://www.alleyinsider.com/2008/8/comcast-buys-dailycandy-for-125-million-beats-out-viacom-for-newsletter-business">sale of DailyCandy to Comcast for $125 million.</a></p>
<p>Why?</p>
<p>Maybe because that tasty payment is going right into the hands of Bob Pittman&#8217;s Pilot Group Ventures, which bought the fashion and shopping newsletter business for $3 million in 2003.</p>
<p>Longtime media exec Pittman was the former star AOLer, whose nickname was Bob &#8220;Pitchman&#8221; for his smooth-as-silk selling and even more marked spinning skills. </p>
<p>But the Web 1.0 supernova fell quickly to earth, after the online service merged with Time Warner (TWX) in early 2001, in what is now considered one of the more significant world-class corporate disasters.</p>
<p><a href="http://kara.allthingsd.com/files/2008/08/bob_pittman_lo.jpg"><img src="http://kara.allthingsd.com/files/2008/08/bob_pittman_lo.jpg" alt="" title="bob_pittman_lo" width="168" height="243" class="alignleft size-medium wp-image-2516" /></a></p>
<p>After being tossed out of AOL Time Warner in mid-2002, Pittman (pictured here), along with AOL head Steve Case, was blamed for the stock decline and other woes at the media giant by the Time Warner side, whose deep bitterness toward him has never really faded away.</p>
<p>Now, with Time Warner trying to make a deal to sell the AOL unit for up to $10 billion to Yahoo or Microsoft&#8211;despite it being valued at $20 billion only a few years ago&#8211;Pittman&#8217;s small but impressive score has got to grate.</p>
<p>&#8220;I have been associated with the start-up, turnaround or acceleration of many companies and major brands, and rarely have I seen the kind of creativity, commitment and passion I&#8217;ve seen day in and day out at DailyCandy,&#8221; said Pittman in a letter to DailyCandy staff yesterday about the sale. &#8220;And the results speak for themselves: Since we made our investment in 2003, subscriptions have grown from just over 200,000 to over 2.5 million.&#8221; </p>
<p>In the letter, Pittman said the company&#8217;s EBITDA was over $10 million this year on revenues of $25 million.</p>
<p><a href="http://kara.allthingsd.com/files/2008/08/1400049636.jpg"><img src="http://kara.allthingsd.com/files/2008/08/1400049636.jpg" alt="" title="1400049636" width="140" height="212" class="alignright size-medium wp-image-2515" /></a></p>
<p>This is certainly different from the situation almost exactly six years ago when Pittman was driven out of the then-named AOL Time Warner on the proverbial rail. </p>
<p>If you want a taste of those once-grim times for Pittman, here is an excerpt from my book, &#8220;<a href="http://www.amazon.com/There-Must-Pony-Here-Somewhere/dp/1400049636">There Must Be a Pony in Here Somewhere: The AOL Time Warner Debacle and the Quest for a Digital Future</a>,&#8221; which was published in 2003.</p>
<p>The section comes from Chapter Six, &#8220;Way, Way After the Goldrush,&#8221; as the deal imploded:</p>
<p><span id="more-2514"></span></p>
<p><em><strong>THERE&#8217;S NO BUSINESS LIKE NO BUSINESS</strong></p>
<p>Despite the troubles, Pittman, Case and [former AOL Time Warner CEO Dick] Parsons grinned out from the June 2002 cover of AOL Time Warner&#8217;s internal magazine, called Keywords, under the headline &#8220;Lift Off!&#8221; Actually, &#8220;Grounded!&#8221; would have been a more accurate headline, given the problems that would mount over the summer.</p>
<p>That was especially true at AOL, where Pittman found that just about everything&#8211;from morale to ad sales to subscriber numbers&#8211;was trending downward at an accelerating pace.</p>
<p>He had grown weary of infighting at the company, exhausted from the traveling and worn down by the prospect that turning around AOL would take more work than he had ever imagined.</p>
<p>For three months, he&#8217;d been trying to revive AOL while still working as COO of the combined company. Pittman was stretched about as thin as he could go, and AOL was still sputtering.</p>
<p>&#8220;He had been getting a pounding and he did not see a way to turn it around,&#8221; said AOL marketing whiz Jan Brandt, whom Pittman had brought back into the top echelons of the company upon his return. &#8220;And there was no end in sight.&#8221;</p>
<p>Indeed, for Pittman, there was no end in sight for the time it might take to fix AOL, especially because of how badly he and his team had alienated the entire Time Warner management.</p>
<p>The New York Post even began running a regular &#8220;Pittman Meter,&#8221; an obnoxious graphic that offered assessments ranging from whether he was &#8220;toast&#8221; to &#8220;safe&#8221; on any given day.</p>
<p>Mostly, Pittman was burnt to a crisp.</p>
<p>With increasingly skepticism that he could fix the problems at AOL, Pittman went to Parsons before the July 4th holiday weekend and told him he wanted out.</p>
<p>&#8220;I can&#8217;t do this anymore,&#8221; said Pittman to Parsons, who urged him to think things through over the weekend.</p>
<p>But the weekend put him over the edge, when the New York Times&#8211;whose reporter, David Kirkpatrick, had become a favored outlet for disgruntled Time Warner executives to vent—ran a scathing piece detailing Pittman&#8217;s failure to turn things around at AOL and suggesting there was a target on his back.</p>
<p>&#8220;Executives and shareholders are united in more or less open revolt,&#8221; wrote Kirkpatrick. While the story referred to discomfort with the departed Levin too, it singled out Pittman explicitly.</p>
<p>&#8220;Most of all, Time Warner executives have turned their ire specifically at one man&#8211;Mr. Pittman, a former America Online executive who became chief operating officer after the merger,&#8221; it read. &#8220;He angered many Time Warner executives with what they called his brusque manner … he developed a reputation for brashness, ruthlessness and success at America Online, and he applied the same tactics at Time Warner on his return.&#8221;</p>
<p>As if channeling the Time Warner side&#8217;s anger, Kirkpatrick summed up their message: &#8220;Now many executives from the former Time Warner wish the merger would go away, and, barring that, they wish that Mr. Pittman would.&#8221;</p>
<p>In the article, Parsons was quoted offering a rather tepid defense of Pittman: &#8220;People get angry and that anger has to be attached to something or someone,&#8221; he was quoted as saying. &#8220;Some of it has been attached to Bob and I am not sure if it is entirely fair.&#8221;</p>
<p>Well, <em>not entirely</em>, Parsons&#8217;s quote seemed to indicate to me&#8211;but maybe it&#8217;s a little fair! This deft response definitely did not look good for Pittman.</p>
<p>And with Parsons firmly ensconced in the CEO position and no place higher up on the ladder for Pittman to go, what sense did it make for him to keep fighting what was, for the foreseeable future, a losing battle in which he would probably end up getting tossed out anyway?</p>
<p>With the executive ranks blaming him and the board losing faith that he could turn AOL around, Pittman had no chance of regaining any credibility as COO.</p>
<p>&#8220;Pittman left on own steam, but he knew what was coming,&#8221; said one board member, who actually admired Pittman.</p>
<p>Pittman wanted to announce he was leaving, but Parsons asked him to delay the news until the board could approve a new management structure in mid-July.</p>
<p>His plan was to promote Time Inc.&#8217;s Don Logan and HBO&#8217;s Jeff Bewkes to the top of the AOL Time Warner structure, effectively splitting Pittman&#8217;s duties into two positions, both of which would report directly to Parsons.</p>
<p>Logan would head the Media and Communications Group, the subscription and ad businesses that would include Time Inc., Time Warner Cable, the Interactive Video Unit, Time Warner Books and AOL. </p>
<p>And Bewkes would run the Entertainment and Networks Group, made up of HBO, New Line Cinema, The WB, Turner Networks, Warner Bros. and Warner Music.</p>
<p>Getting the pair interested in the arrangement would be difficult, given the recalcitrance both had felt toward the merger in the first place.</p>
<p>But it was critical for Parsons to pull this off, since Logan and Bewkes were considered the best and most successful operators in the company, though they were vastly different in personality and style. </p>
<p>Logan, who had been the CEO of Time Inc. since 1994, was one of the most admired managers in the company, especially within his division, where he was openly revered for turning around the fortunes of the magazine publishing house.</p>
<p>An Alabama native, he was the son of a housewife and a welder for the state highway department. Logan went to Auburn University as a math major, and worked his way through school as a computer programmer for NASA in Huntsville. He continued his studies&#8211;specializing in abstract math&#8211;at Clemson University, and went on to pursue a doctorate part-time the University of Houston.</p>
<p>While in Texas, he worked for Shell Oil, creating research tools in the search for oil, but he found big-company life too slow. </p>
<p>Answering an ad for a Birmingham, Ala., publishing company called Progressive Farmer, later renamed Southern Progress, Logan worked first in data processing and fulfillment and later in direct marketing.</p>
<p>Time Inc. bought Southern Progress in 1985, and Logan was running it by 1986.</p>
<p>Admiring Logan&#8217;s reputation for consistent results, [former Time Warner CEO Jerry] Levin brought him to New York in 1992 as Time Inc.&#8217;s president and COO. Logan got the CEO spot two years later.</p>
<p>Logan fulfilled Levin&#8217;s expectations by goosing the magazine division&#8217;s results dramatically, turning in 41 consecutive quarters of earnings growth and tripling its cash flow.</p>
<p>Logan managed all this while affecting a folksy Southern image as a good old boy who just loved to go fishing. (He had even appeared on the cover of Field &#038; Stream in a feature about jungle fish.) </p>
<p>Pretty much everyone I asked about Logan felt the need to mention his fishing, as if it were mysterious and complex part of his nature&#8211;imagine that, a fishing math major!</p>
<p>In the company newsletter, Logan was quoted as noting that business was a lot like fishing, in that they both require &#8220;persistence and patience.&#8221; </p>
<p>The burly Logan might have had true &#8220;down home&#8221; bona fides, but he was as smooth as any city slicker in leading the potentially divisive troops at Time Inc.</p>
<p>His greatest strength appeared to be in leaving people alone, yet demanding performance as a price for that independence.</p>
<p>&#8220;He was a straight talker in a culture of bullshit and platitudes,&#8221; said former Pathfinder executive Linda McCutcheon. &#8220;And he believed you grew incrementally to greatness.&#8221;</p>
<p>The very qualities that were so admired at Time Warner were derided by AOL&#8217;s top brass, who considered Logan a typical Time Warner corporate timeserver and not much of a risk taker.</p>
<p>&#8220;He thought growing at five percent a year was a great accomplishment,&#8221; said the voluble [AOL ad exec] Myer Berlow. &#8220;He was not exactly the kind of person who welcomed us.&#8221;</p>
<p>The AOLers expected more rapport with Jeff Bewkes, the glib and good-looking head of HBO.</p>
<p>Much as everyone mentioned Logan&#8217;s interest in fishing, the word Time Warner people invariably used to describe Bewkes was &#8220;handsome.&#8221; </p>
<p>And he is indeed a handsome man, slim and tall with a curious mix of Hollywood glamour and vague preppiness that suited the more conservative elements of the company.</p>
<p>&#8220;Golden boy&#8221; had long been a defining image for Bewkes, who was a graduate of Yale University and Stanford Business School (again, that heady mix of traditional East Coast and trendy California).</p>
<p>The impact he made was a strong one&#8211;an executive comfortable with both Hollywood talent and deal makers alike. </p>
<p>Bewkes came to HBO many years previously, and worked in the finance and marketing departments. He was considered a winner even in his earliest days.</p>
<p>&#8220;We all used to assume he would eventually be the boss,&#8221; said a former AOL executive Mark Walsh, who worked with Bewkes at HBO. &#8220;He had this air of the inevitable about him that was very appealing.&#8221; </p>
<p>His star rose quickly and he eventually became the chairman and CEO of HBO, building a close-knit team around him that was responsible for burnishing the somewhat dull image of the pay-cable channel to an edgy sheen with such huge hits as &#8220;The Sopranos&#8221; and &#8220;Sex and the City.&#8221;</p>
<p>This conspicuous success quickly attracted AOLers, who identified with Bewkes&#8217;s more outgoing style and considered his passionate, entrepreneurial nature akin to their own.</p>
<p>They could not have been more wrong about his regard for AOL, though&#8211;Bewkes was one of the first executives to complain internally and loudly about the idiocy of the merger deal.</p>
<p>He wasn&#8217;t shy about challenging Steve Case&#8217;s dreamy ideas of convergence in company meetings, and he could pull it off because his HBO success gave him such credibility.</p>
<p>Bewkes&#8217;s ability to move with comfort through all parts of the company made everyone assume that he was headed for bigger things.</p>
<p>That included AOL, which Bewkes was asked to fix in early 2002. It was a position he&#8217;d quite smartly turned down, obviously aware that grabbing onto that sticky situation would hurt him. </p>
<p>Pittman really had no choice in being the one to take on AOL&#8211;although I joked to him when he went back to Dulles that he&#8217;d just been handed a tar baby that he&#8217;d have a hard time pulling away from without damage.</p>
<p>That was finally clear when the company announced his departure&#8211;which had been widely leaked in newspapers&#8211;on July 18.</p>
<p>As usual, his public statement had an odd mixture of spin and truth to it.</p>
<p>&#8220;I&#8217;ve decided that after a new CEO is in place at AOL, I won&#8217;t return to AOL Time Warner as chief operating officer,&#8221; he said. &#8220;Having worked so hard to build the AOL service and brand, and after then going through the merger and the last 18 months, it&#8217;s time to take a break.&#8221;</p>
<p>Managers and staff at other company divisions greeted the news of Pittman&#8217;s departure and the ascension of Logan and Bewkes with joy.</p>
<p>&#8220;The Taliban have been routed,&#8221; joked irrepressible Time Inc. Editorial Director John Huey, in what was a common sentiment.</p>
<p>Finally, Time Warner had taken back the company from the horrible invaders. The gloating ran rampant.</p>
<p>Media pundit and New York columnist Michael Wolff, who had worked with Time Warner on its various failed Internet efforts, took a dim view of the glee in his &#8220;This Media Life&#8221; column.</p>
<p>Wolff correctly asked: What had Time Warner really won by purging Pittman&#8211;who walked away with a fortune&#8211;and where would that leave the company?</p>
<p>&#8220;Of course, taking it out on the guy who outsmarted you does not, in turn, make you smart,&#8221; he wrote in his slap-down style. &#8220;[Pittman] doesn&#8217;t hang around a disaster area. This is show business. If the show flops, you close it. Onward and upward.&#8221;</p>
<p>AOL&#8217;s early CEO Jim Kimsey, who had long been enjoying his retirement, was even more direct, dialing Pittman up on the phone.</p>
<p>&#8220;Is this the unemployed Mr. Pittman? Because this is the unemployed Mr. Kimsey,&#8221; he greeted Pittman. &#8220;Congratulations&#8211;you moved Osama Bin Laden off the front page!&#8221;</p>
<p>But while Time Warnerites rejoiced in their hope that the merger turmoil was finally over, the company&#8217;s troubles wouldn&#8217;t leave the front pages for a long time to come.</em> </p>
<p>We&#8217;ll see if that has changed at all, after <a href="http://ir.timewarner.com/results.cfm">Time Warner announces its second quarter earnings</a> later today.</p>
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