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	<title>BoomTown &#187; PC</title>
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		<title>Liveblogging the Microsoft First-Quarter Earnings Call: Look, Wall Street&#8211;Jazz Hands!</title>
		<link>http://kara.allthingsd.com/20091023/liveblogging-the-microsoft-first-quarter-earnings-call-look-wall-street-no-hands/</link>
		<comments>http://kara.allthingsd.com/20091023/liveblogging-the-microsoft-first-quarter-earnings-call-look-wall-street-no-hands/#comments</comments>
		<pubDate>Fri, 23 Oct 2009 14:42:52 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[Internet]]></category>
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		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Yahoo]]></category>
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		<category><![CDATA[Chris Liddell]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=19858</guid>
		<description><![CDATA[Well, well, well, that financial imp at Microsoft--CFO Chris Liddell--pulled a fast one on Wall Street and turned in first-quarter earnings that blew away all estimates and even whisper numbers.

BoomTown liveblogged the morning conference call, which took place at 7:30 am PT--thanks for the Kiwi-laced wake-up call, Chris!

While revenue and net income in Q1 were down significantly from the same period a year ago, they were not as bad as investors expected.

Which apparently passes for terrific these days!]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/10/jazz-hands-cat-1.jpg"><img src="http://kara.allthingsd.com/files/2009/10/jazz-hands-cat-1-214x300.jpg" alt="jazz-hands-cat-1" title="jazz-hands-cat-1" width="214" height="300" class="alignright size-medium wp-image-19874" /></a></p>
<p>Well, well, well, that financial imp at Microsoft&#8211;CFO Chris Liddell&#8211;pulled a fast one on Wall Street and <a href="http://kara.allthingsd.com/20091023/microsoft-earnings-preview-move-on-nothing-to-see-here/">turned in first-quarter earnings that blew away all estimates</a> and even the whisper numbers.</p>
<p>While <a href="http://digitaldaily.allthingsd.com/20091023/microsoft-tops-estimates/">revenue and net income were down</a> for the third consecutive quarter, they were not as bad as investors had expected.</p>
<p>Perhaps those Microsoft (MSFT) financial predictions were no good, but the results were a strong sign of recovery at the software giant.</p>
<p>BoomTown liveblogged the morning conference call with Liddell, which took place at 7:30 am PT&#8211;thanks for the Kiwi-laced wake-up call, Chris!</p>
<p>(You can see the <a href="http://kara.allthingsd.com/20091023/graphilicious-the-microsoft-2010-q1-slides/">financial slides of the Q1 performance</a> here.)</p>
<p><strong>7:34 am:</strong> &#8220;It might have been the bottom of the economic reset,&#8221; said Liddell in the opening. &#8220;I&#8217;m very happy.&#8221;</p>
<p><a href="http://kara.allthingsd.com/files/2009/10/cartwheel3.jpg"><img src="http://kara.allthingsd.com/files/2009/10/cartwheel3.jpg" alt="cartwheel3" title="cartwheel3" width="250" height="275" class="alignleft size-full wp-image-19905" /></a></p>
<p>Still, Liddell, who has been a glum goose for many quarters now, could not quite do cartwheels, noting that the economy was &#8220;still challenging.&#8221;</p>
<p>He also still repeated his favorite term for the market, calling it: &#8220;The new normal.&#8221;</p>
<p><strong>7:38 am:</strong> Other investor guy, whose name I always forget (and who is Bill Koefoed, by the way), got on and went through the numbers. He also sounded deeply relieved and noted that it looked pretty good out there.</p>
<p>Liddell returned and said Microsoft was &#8220;well-positioned&#8221; to exit the econalpyse stronger than competitors.</p>
<p>Not so bad, although he expected personal computer and hardware sales be weak still and was not promising anything.</p>
<p>The online and search and advertising partnership with Yahoo (YHOO) was also on track, said Liddell.</p>
<p>&#8220;In summary, I feel great  about how we are executing,&#8221; said Liddell, who made sure to give credit to &#8220;cost discipline.&#8221;</p>
<p>It was nowhere near the strong performances of Google (GOOG) and Apple (AAPL) recently, but allowed Microsoft some much needed breathing room.</p>
<p><strong>7:51 am:</strong> Question time!</p>
<p>The first was about when the launch of Windows 7 would start bringing home the bacon. </p>
<p><a href="http://kara.allthingsd.com/files/2009/10/crystal_ball.jpg"><img src="http://kara.allthingsd.com/files/2009/10/crystal_ball-236x300.jpg" alt="crystal_ball" title="crystal_ball" width="236" height="300" class="alignright size-medium wp-image-19906" /></a></p>
<p>The next was about &#8220;channel inventory build,&#8221; which was like asking Liddell to be a soothsayer. &#8220;Net positive,&#8221; he opined.</p>
<p>The third question was about costs from the transition of the Yahoo deal and the contribution.</p>
<p>Costs will up front and there will be a contribution in the &#8220;hundreds of millions.&#8221;</p>
<p>Next: The future of cost cuts.</p>
<p>&#8220;I see that as the journey that never ends,&#8221; said Liddell.</p>
<p>Memo to PR head Frank Shaw: Cancel the truckload of caviar for a big honking party in celebration of these results. <em>Stat!</em></p>
<p><strong>7:58 am:</strong> I missed one question, since it was so boring, as was the answer.</p>
<p>Then a good one came about the deployment of Windows in corporate environments and elsewhere.</p>
<p>&#8220;All of the feedback we get so far is positive,&#8221; said Liddell, not that he is bragging or anything. &#8220;The sales in retail, we are expecting to be very good.&#8221;</p>
<p>Another cost question, this time about whether more investments are coming in the years ahead.</p>
<p><a href="http://kara.allthingsd.com/files/2009/10/1235610562_psion-netbook-pro-i1.jpg"><img src="http://kara.allthingsd.com/files/2009/10/1235610562_psion-netbook-pro-i1-250x187.jpg" alt="1235610562_psion-netbook-pro-i1" title="1235610562_psion-netbook-pro-i1" width="250" height="187" class="alignleft size-medium wp-image-19911" /></a></p>
<p>No ramping back, thank you very much!</p>
<p>The next question was about the impact of netbooks on the bottom line.</p>
<p>Not bad, but not huge, said Liddell.</p>
<p>What about display advertising online? In line with the weaker market, said Liddell, but it should improve.</p>
<p><strong>8:09 am:</strong> PC demand? Liddell notes the &#8220;robustness&#8221; of the PC, which Microsoft has actually been pooh-poohing over many quarters.  </p>
<p>Liddell said he saw better days ahead, perhaps because past ones had been weak, especially business PCs. &#8220;That can&#8217;t continue forever,&#8221; he noted.</p>
<p>A question about Europe. &#8220;Relatively weak,&#8221; said Liddell, while emerging markets were stronger.</p>
<p>&#8220;This calendar year is transition to next calendar year,&#8221; said Liddell.</p>
<p>A query about Windows 7 revenue recognition, which comes when Microsoft sells to OEMs.</p>
<p><strong>8:14 am:</strong> More on OEMs, who are the big buyers of Microsoft&#8217;s operating system software. </p>
<p>Next up: Another question about outlook.</p>
<p>&#8220;Generally speaking, we are seeing good adoption of our products,&#8221; said Liddell, but the true rebound is coming next year.</p>
<p>The last question is about Windows Live.</p>
<p>It&#8217;ll get better, but next year, folks!</p>
<p>Translation, if you imagine Liddell channeling &#8220;Annie&#8221;: The sun&#8217;ll come out tomorrow. Bet your bottom dollar that tomorrow, there&#8217;ll be sun! </p>
<p>Enjoy this lovely video of the classic song:</p>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Apple Ads' New Target: Windows 7 (See the Videos!)</title>
		<link>http://kara.allthingsd.com/20091022/apple-ads-new-target-windows-see-the-video/</link>
		<comments>http://kara.allthingsd.com/20091022/apple-ads-new-target-windows-see-the-video/#comments</comments>
		<pubDate>Fri, 23 Oct 2009 02:56:34 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[BoomTown]]></category>
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		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[Microsoft]]></category>
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		<category><![CDATA[video]]></category>
		<category><![CDATA[anchor]]></category>
		<category><![CDATA[Broken Promises]]></category>
		<category><![CDATA[commercial]]></category>
		<category><![CDATA[Get a Mac]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[operating system]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Teeter Tottering]]></category>
		<category><![CDATA[Windows 7]]></category>
		<category><![CDATA[Windows XP]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=19840</guid>
		<description><![CDATA[Here are the three new Apple commercials trying to take a smack at the launch of Windows 7, the new operating system from Microsoft.

The "Get a Mac" advertising features the PC and Mac guys, as usual, but are quite a bit meaner than usual.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/10/broken.jpg"><img src="http://kara.allthingsd.com/files/2009/10/broken-250x269.jpg" alt="broken" title="broken" width="250" height="269" class="alignright size-medium wp-image-19841" /></a></p>
<p>Here are the three new Apple (AAPL) commercials trying to take a smack at the launch of Windows 7 (MSFT), the new operating system software from Microsoft.</p>
<p>The &#8220;Get a Mac&#8221; advertising features the PC and Mac guys, as usual, but are quite a bit meaner than usual.</p>
<p>The first, titled &#8220;Broken Promises,&#8221; is a series of flashbacks to promises made about earlier Windows versions, complete with flip sunglasses.</p>
<p>The second, &#8220;Teeter Tottering,&#8221; has a Windows user switching over to Mac instead of upgrading from Windows XP. &#8220;I could stick with what I know, but what I know is pain and frustration,&#8221; she says. <em>Ouch!</em></p>
<p>The third commercial, called &#8220;PC News,&#8221; has the PC guy as a television anchor, talking to a reporter at the Windows 7 launch, to disastrous results.</p>
<p>Here are the new videos (and <a href="http://www.apple.com/getamac/ads/">you can see all the Apple ads here</a>):</p>
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<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/3F-ACkXn5tU&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/3F-ACkXn5tU&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/XuPR_z0eLrA&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/XuPR_z0eLrA&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
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		<slash:comments>12</slash:comments>
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		<item>
		<title>Bobbing for Apple, PC Hide-and-Seek and More: Swisher Boys Throw a Windows 7 Launch Party!</title>
		<link>http://kara.allthingsd.com/20091013/bobbing-for-apple-pc-hide-and-seek-and-more-swisher-boys-throw-windows-7-launch-party/</link>
		<comments>http://kara.allthingsd.com/20091013/bobbing-for-apple-pc-hide-and-seek-and-more-swisher-boys-throw-windows-7-launch-party/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 12:17:01 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[All Things Digital]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=19369</guid>
		<description><![CDATA[To be totally honest, BoomTown was a little late getting  a request in to Microsoft to host a Windows 7 Launch Party.

Thus, no "special Signature Edition of Windows® 7 Ultimate and your very own Windows® 7 Party Pack to share with your guests" for a shindig at my house!

So, because we admire the very gumption of Microsoft marketing types trying to make a software launch festive, which many have mocked mercilessly, the Swisher boys and I pressed on and created our own party to mark the launch of the much anticipated operating system software.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/10/email-headers_animated.gif"><img src="http://kara.allthingsd.com/files/2009/10/email-headers_animated.gif" alt="email-headers_animated" title="email-headers_animated" width="298" height="95" class="aligncenter size-full wp-image-19371" /></a></p>
<p>To be totally honest, BoomTown was a little late getting a request in to Microsoft to host a <a href="http://houseparty.com/windows7">Windows 7 Launch Party</a>.</p>
<p>Thus, no &#8220;special Signature Edition of Windows® 7 Ultimate and your very own Windows® 7 Party Pack to share with your guests&#8221; for a shindig at my house!</p>
<p>As you might imagine: Massive, massive bummer.</p>
<p>While Microsoft (MSFT) PR head Frank Shaw begrudgingly invited me to his party, flying to Seattle for it seemed like too much fun to have in one lifetime.</p>
<p>So, because we admire the very gumption of Microsoft marketing types for trying to make a software launch festive, which many have mocked mercilessly, the Swisher boys and I pressed on and created our own party to mark the launch of the much anticipated new operating system software.</p>
<p>With Windows 7 officially in stores on Oct. 22, the software giant hopes its new offering will erase all memories of Vista. And so far, reviews, <a href="http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/">such as Walt Mossberg&#8217;s here</a>, are pretty good.</p>
<p>After a rocky start, including disinviting all the <strong>All Things Digital</strong> staff from the proceedings for reasons you will see in the video, Louie, Alex and I proceeded to party down. </p>
<p>The festivities included Pin-the-Moustache-on-Steve-Ballmer, Bobbing for Apple (AAPL) and, of course, a very exhausting game of &#8220;Search&#8221;&#8211;also know as Hide-and-Seek&#8211;for the Google (GOOG) PC. </p>
<p>All in all, a memorable evening at the Swisher household, as you can see in the video below:</p>
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<p>(All joking aside, <strong>ATD</strong> staff do regularly use both Windows and Apple computers, as well as all the various browsers, to make sure our site works well on all platforms. That said, no Apples were harmed in the making of this video.)</p>
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		<title>While Fanboys Breathlessly Await Steve Jobs's Apple iTab, They Should Probably Thank Bill Gates Too</title>
		<link>http://kara.allthingsd.com/20091005/while-fanboys-breathlessly-await-steve-jobs-apple-itab-they-should-probably-thank-bill-gates-too/</link>
		<comments>http://kara.allthingsd.com/20091005/while-fanboys-breathlessly-await-steve-jobs-apple-itab-they-should-probably-thank-bill-gates-too/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 15:10:54 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=18935</guid>
		<description><![CDATA[Way back in the fall of 2001, BoomTown attended a keynote speech at the now-defunct Comdex show in Las Vegas, where Microsoft Chairman Bill Gates continued to bang the drum for one of his long-running obsessions: The tablet computer.

It is an obsession he has never given up.

So it is ironic that all the hype has suddenly and firmly coalesced around the particulars of the tablet that Apple has developed--a device being spearheaded by CEO Steve Jobs and likely to arrive in the coming months.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/10/bill_gates_tablet_pc.jpg"><img src="http://kara.allthingsd.com/files/2009/10/bill_gates_tablet_pc-250x185.jpg" alt="bill_gates_tablet_pc" title="bill_gates_tablet_pc" width="250" height="185" class="alignright size-medium wp-image-19078" /></a></p>
<p>Way back in the fall of 2001, when BoomTown was but a less-aged version of myself, I attended a keynote speech at the now-defunct Comdex show in Las Vegas, where Microsoft Chairman Bill Gates continued to bang the drum for one of his long-running obsessions: The tablet computer.</p>
<p>&#8220;The tablet takes cutting-edge PC technology and makes it available whenever you want it, which is why I&#8217;m already using a tablet as my everyday computer,&#8221; Gates said at the time to the audience gathered at the MGM Grand Garden Arena. &#8220;It’s a PC that is virtually without limits and within five years I predict it will be the most popular form of PC sold in America.&#8221;</p>
<p>Well, that did not happen.</p>
<p>But Gates did keep his promise about using a tablet&#8211;he kept on doing so and also harping on the topic all the time, with Microsoft even releasing a giant tabletop Surface several years ago and supporting multitouch in the coming Windows 7.</p>
<p>I recall Gates talking about the idea of how important the tablet is on innumerable occasions, more than any single concept I can recall.</p>
<p>It is ironic, then, that all the hype has suddenly and firmly coalesced around the particulars of the tablet that Apple (AAPL) will be unveiling in the coming months. </p>
<p>And now that CEO Steve Jobs is back fine-tuning the whole shebang, the obsession has moved into overdrive, punctuated only by endless stories about every single new app for the iPhone and fights over some of those new apps for the iPhone.</p>
<p>It&#8217;s a complete aside, but how ironic is it that Apple has somehow managed to make Google (GOOG)&#8211;the Skynet of the Internet&#8211;seem like a victim over this Google Voice shrillathon?</p>
<p>Back to the Apple tablet, which is playbook hype for iconic computer giant.</p>
<p>Besides being a secret project everyone in Silicon Valley seems to know about, the coming device is enjoying full-on breathless reportage of every single possible button and every possible feature, with every single bit of functionality parsed, dissected, masticated and spat back out. </p>
<p>But let&#8217;s be honest&#8211;in the end, this Apple tablet is probably going to be some kind of giant, sleeker, more glorified and doubtlessly niftier version of the iPod touch, called the iTab or the iPad or the iAmSoCoolAren&#8217;tI?, at three times the price.</p>
<p>Now, as it turns out, Microsoft (MSFT) is also at work on a table device, this time called the Courier.</p>
<p>This development became known recently after a demo video of it in use was somehow &#8220;leaked&#8221;&#8211;three guesses about which software giant in Redmond, Wash., put that out, and the first two don&#8217;t count!&#8211;to <a href="http://gizmodo.com/5365299/courier-first-details-of-microsofts-secret-tablet">Gizmodo</a>.</p>
<p>It seems to be some kind of tablet mixed with a journal mixed with a day planner, with a hinged two-page look. Digital writing and a stylus are involved, but also lots of touchscreen action.</p>
<p>Well, I say, good for Microsoft, and perhaps for Gates, who has now mostly disengaged himself from the day-to-day particulars of the behemoth he built, including the Courier.</p>
<p>Nonetheless, in all likelihood, Apple will still garner the most buzz in this tablet faceoff and will, more than likely, sell more.</p>
<p>A delicious irony, given that in their fascinating and long-running rivalry, it has usually been Jobs playing the hopeless dreamer and Gates the one who makes bank from the dreams of others.</p>
<p>No longer, which should make this round between Microsoft and Apple the most interesting of all.</p>
<p>Speaking of dreaming of dreams, it is always a good time to post the video of Susan Boyle singing &#8220;I Dreamed a Dream&#8221;:</p>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/deRF9oEbRso&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/deRF9oEbRso&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
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		<title>Adobe's CTO Kevin Lynch Talks&#8211;But Not Omniture!</title>
		<link>http://kara.allthingsd.com/20090921/adobes-cto-kevin-lynch-talks-but-not-omniture/</link>
		<comments>http://kara.allthingsd.com/20090921/adobes-cto-kevin-lynch-talks-but-not-omniture/#comments</comments>
		<pubDate>Mon, 21 Sep 2009 10:15:17 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=18609</guid>
		<description><![CDATA[BoomTown went to visit the HQ of Adobe in San Francisco several weeks ago to have a chit-chat with its CTO, Kevin Lynch, for a lovely discussion about the future of its Flash online video technology and more.

But he somehow did not mention the then-pending purchase of Omniture by Adobe for $1.8 billion. Go figure.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/09/adobe-logo.jpg"><img src="http://kara.allthingsd.com/files/2009/09/adobe-logo-250x250.jpg" alt="adobe-logo" title="adobe-logo" width="250" height="250" class="alignright size-medium wp-image-18633" /></a></p>
<p>BoomTown went to visit the HQ of Adobe in San Francisco several weeks ago for a chit-chat with its CTO, Kevin Lynch.</p>
<p>We had a lovely discussion about the future of its Flash video technology, as well as of its more recent AIR offering.</p>
<p>Lynch also discussed smart phones and other such devices, although he <em>somehow</em> neglected to mention the then-pending purchase of Omniture (OMTR) by Adobe (ADBE).</p>
<p>That would be the $1.8 billion the company said last week it would fork over for the Web measurement business.</p>
<p>Reaction to the deal has ranged from mixed to <em>WTF</em>? And some consider it an attempt to&#8211;as one smart exec put it to me&#8211;&#8220;buy revenue,&#8221; even as Adobe&#8217;s other businesses face major challenges ahead.</p>
<p>While the iconic company&#8217;s Photoshop and Acrobat software offerings dominate the Web publishing business, Adobe must still deal with the increasing move of all software into the cloud and onto non-PC devices.</p>
<p>And&#8211;with Microsoft (MSFT) continuing to aggressively push its own Silverlight online video technology and other companies like Google (GOOG) likely to have more to say in the arena&#8211;even the Flash business, which is now installed on more than 90 percent of Web-enabled PCs, will be more challenging than ever.</p>
<p>Lots to think about, so here is Lynch in a video interview:</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=6199C2B9-316C-4525-80DC-BA3AE7D3EC73&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={6199C2B9-316C-4525-80DC-BA3AE7D3EC73}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
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		<title>Live From Redmond: Microsoft's He-Man Ballmer Says to Stop Kicking Sand at Yahoo! (Also, He's Counting Apples!)</title>
		<link>http://kara.allthingsd.com/20090730/live-from-redmond-microsofts-ballmer-says-to-stop-beating-up-on-yahoo-also-hes-counting-apples/</link>
		<comments>http://kara.allthingsd.com/20090730/live-from-redmond-microsofts-ballmer-says-to-stop-beating-up-on-yahoo-also-hes-counting-apples/#comments</comments>
		<pubDate>Thu, 30 Jul 2009 17:08:27 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=16799</guid>
		<description><![CDATA[First up at Microsoft's Financial Analyst Meeting today, as you might imagine, is CEO Steve Ballmer, who is as bouncy and braggy as I have ever seen him, probably because he is fresh from getting his mitts on a long-sought-after prize--the search business of Yahoo.

But, while Wall Street thinks Microsoft made out well in the deal, the opinion about Yahoo's side of the deal has been not so positive, with its shares down another five percent today already, after plummeting 12 percent yesterday.

Thus, Ballmer to the rescue! 

"This is the one that stuns me, that people haven’t figured it out," said Ballmer. "It’s sort of, like, unbelievable."]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/07/mac.jpg"><img src="http://kara.allthingsd.com/files/2009/07/mac-249x262.jpg" alt="mac" title="mac" width="249" height="262" class="alignright size-medium wp-image-16805" /></a></p>
<p>BoomTown is here at Microsoft HQ in Redmond, Wash., where a panoply of top execs from the company is giving a full day of presentations to a roomful of Wall Street analysts and media folks at its <a href="http://kara.allthingsd.com/20090730/microsofts-financial-analysts-meeting-today-billion-dollar-belly-flop-with-a-side-of-yahoo/">annual Financial Analyst Meeting</a>.</p>
<p>First up, as you might imagine, is CEO Steve Ballmer, who is as bouncy and braggy as I have ever seen him, probably because he is fresh from getting his mitts on a long-sought-after prize&#8211;the <a href="http://kara.allthingsd.com/20090729/complete-coverage-yahoo-microsoft-deal/">search business of Yahoo</a> (YHOO).</p>
<p>But, while the media and investors think Microsoft (MSFT) made out well in the online search and advertising deal, the opinion about Yahoo&#8217;s side of the deal has been not so positive. </p>
<p>Actually, tragic, with Yahoo shares down another five percent today already, after plummeting 12 percent yesterday. Look out below!</p>
<p>Thus, Ballmer to the rescue! </p>
<p>&#8220;This is the one that stuns me, that people haven’t figured it out,&#8221; said Ballmer, pointing out that Yahoo cut costs and gets to keep revenue. &#8220;It’s sort of, like, unbelievable.&#8221;</p>
<p>Believe it, Steve, especially since everyone thinks Microsoft pulled a fast one on Yahoo.</p>
<p>Otherwise, Ballmer gave a relatively upbeat speech about the software giant, even after a tough year for Microsoft, due to the weak economy and the fall-off of sales of personal computers.</p>
<p>Ballmer had computers on the brain, especially those of competitors, like Apple (AAPL), which was popular with the audience.</p>
<p>&#8220;We have low share, by the way, in the investor audience. I can see the Apple logos versus the PC logos,&#8221; he joked. &#8220;Our share is lower in this audience than the average audience. Don’t hide it. I’ve already counted them. I have been doing that since we started talking.&#8221;</p>
<p>I wonder if Big Brother, oops, Ballmer, also took note of my iPhone and browser open to Google (GOOG) search. </p>
<p>As is part of the reliable Ballmer act, along with Apple-bashing, there was Google-bashing, Linux-bashing and general Anybody-But-Microsoft-Bashing.</p>
<p>But, bullies, be warned! There will be no more Yahoo-bashing from you or Microsoft&#8211;well, on the record, at least!&#8211;or you&#8217;ll apparently have to answer to He-Man Ballmer.</p>
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		<title>Liveblogging the Microsoft Fourth-Quarter Earnings Call: Look Out Below!</title>
		<link>http://kara.allthingsd.com/20090723/liveblogging-the-microsoft-fourth-quarter-earnings-call-look-out-below/</link>
		<comments>http://kara.allthingsd.com/20090723/liveblogging-the-microsoft-fourth-quarter-earnings-call-look-out-below/#comments</comments>
		<pubDate>Thu, 23 Jul 2009 21:32:01 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=16390</guid>
		<description><![CDATA[How low can Microsoft go?

Very low, it seems, in announcing really bad fourth-quarter earnings, missing Wall Street revenue estimates by an astonishing $1 billion.

Talk about a game of extreme limbo.

No surprise--Microsoft shares have been taking a beating in after-hours trading.

BoomTown liveblogged the earnings call.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/07/checkerjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/checkerjpg-250x253.jpg" alt="checkerjpg" title="checkerjpg" width="250" height="253" class="alignright size-medium wp-image-16396" /></a></p>
<p>How low can Microsoft go?</p>
<p>Very low, it seems, in <a href="http://digitaldaily.allthingsd.com/20090723/microsoft-disappoints/">announcing really bad fourth-quarter earnings</a>, missing Wall Street revenue estimates by an astonishing $1 billion.</p>
<p>Talk about a game of extreme limbo.</p>
<p>After the market close Thursday, the Redmond, Wash.-based tech giant reported that fiscal fourth-quarter net income fell to $3.05 billion, or 34 cents a share, from $4.3 billion, or 46 cents a share, in the same period a year earlier. </p>
<p>Revenue for the period ended in June fell 17 percent to $13.1 billion. Wall Street had been looking for earnings of 36 cents a share on $14.37 billion in revenue, according to data compiled by Thomson Reuters.</p>
<p>Online advertising revenue took a big hit, decreasing $86 million or 14 percent, to $529 million, as the display advertising business got hard hit.</p>
<p>No surprise&#8211;Microsoft (MSFT) shares have been taking a beating in after-hours trading.</p>
<p>BoomTown liveblogged the earnings call.</p>
<p><a href="http://kara.allthingsd.com/files/2009/07/silver-sunlit-cloudsjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/silver-sunlit-cloudsjpg-250x200.jpg" alt="silver-sunlit-cloudsjpg" title="silver-sunlit-cloudsjpg" width="250" height="200" class="alignleft size-medium wp-image-16407" /></a></p>
<p><strong>2:32 pm PDT:</strong> The conference was kicked off and Microsoft CFO Chris Liddell&#8211;whose jaunty New Zealand accent I never tire of&#8211;came on right away, pointing out the very obvious bad news in several different ways, although also trying to find some kind of silver lining.</p>
<p>The quarter, he said, &#8220;marks the end of one of the most difficult [periods], but also most encouraging.&#8221;</p>
<p>The darkness has a dawn, he noted: &#8220;In my mind, we are a stronger company than we were a year ago&#8230;but we need to lift our game to a new level in 2010.&#8221;</p>
<p>You can say that again!</p>
<p>So Liddell did, saying that &#8220;there are some signs that we have at least seen the worst&#8221; of the econalypse, and &#8220;looking forward, we do not expect trading conditions to get worse.&#8221;</p>
<p>Well, how could they?</p>
<p><strong>2:35 pm PDT:</strong> Microsoft&#8217;s investor relations guy went over the numbers. Crappy results, but meaningful cost savings. </p>
<p>Read the <a href="http://www.microsoft.com/presspass/press/2009/jul09/07-23fy09Q4earnings.mspx">official press release here</a>.</p>
<p><strong>2:48 pm PDT:</strong> Liddell came back on and he said this would be one of the most &#8220;interesting&#8221; years, especially due to a spate of new product rollouts coming, such as Windows 7.</p>
<p>He did some forward-looking, talking about a variety of arenas at Microsoft, from the games business to its product launches to tax rates.</p>
<p>Microsoft has, despite the economic turmoil, a great balance sheet in terms of cash&#8211;with over $30 billion.</p>
<p>I think I found a <em>gold</em> lining.</p>
<p><strong>2:56 pm PDT:</strong> Question-and-answer time.</p>
<p>The first was about spending on personal computers, which hit Microsoft badly on the downside, said Liddell.</p>
<p><a href="http://kara.allthingsd.com/files/2009/07/518100jpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/518100jpg-250x250.jpg" alt="518100jpg" title="518100jpg" width="250" height="250" class="alignright size-medium wp-image-16408" /></a></p>
<p>But, as a refresh cycle kicks in, he noted that average selling prices will go up.</p>
<p>It would eventually get &#8220;better,&#8221; which Liddell pronounced, <em>bitter</em>.</p>
<p>Irony alert!</p>
<p>The next question was about margins. Microsoft has tried to cut costs, said Liddell, although it would never completely offset the bad economic conditions. And he was not making promises.</p>
<p>A follow-up on buying back more Microsoft stock. Nope, because &#8220;we&#8217;re still not sure we&#8217;re out of the woods.&#8221; </p>
<p>The next question was about what customers are saying about the Windows 7 upgrade and about server shipments.</p>
<p>No surprise, but server shipments are weak. &#8220;We don&#8217;t see a lot of pent-up demand in that area,&#8221; said Liddell.</p>
<p>As to PCs and Windows 7, he said he has more hopes of people being more likely to start to move over. Or, at least, prepare to do so.</p>
<p>&#8220;Then, you start to get into a much more virtuous cycle,&#8221; said Liddell.</p>
<p>A question on whether expenses can be slowed more.</p>
<p>Sorry, analysts! Nope.</p>
<p>Another question on looking at PC-refreshing. We&#8217;ll see, said Liddell.</p>
<p>Another expense question. Hey, analysts, you might want to stop asking since Liddell is not going to suddenly say Microsoft is lopping off more employees&#8211;at least, not right now!</p>
<p>Plus, there are those pricey upcoming product launches, said Liddell, which is going to take some dollars.</p>
<p>&#8220;There are a series of relatively small items, which add up,&#8221; he said.</p>
<p><strong>3:09 pm PDT:</strong> An annuity question. <em>Zzzzzzzzz.</em></p>
<p>Analysts continued to try to get Liddell to predict when things were going to take off again and return to the golden times when Microsoft was a regular financial powerhouse.</p>
<p>It was admirable that he refused to take the bait and maintained his tone of semi-doom and lessening-gloom.</p>
<p>&#8220;I would not promise that it is going to be significantly better,&#8221; said Liddell.</p>
<p><strong>3:18 pm PDT:</strong> A question about the latest launch of Office in 2010 and its impact on financials. </p>
<p>Liddell said he did not see a significant impact until 2011. </p>
<p>The next question was also one on revenue: &#8220;Is revenue going to grow?&#8221; asked one analyst in a kind of desperate-sounding way.</p>
<p>Liddell said Microsoft would be watching costs, which would help. As to revenue, which is less controllable, he could not say.</p>
<p><strong>3:22 pm PDT:</strong> Although there have been no queries about Microsoft&#8217;s discussions with Yahoo (YHOO) about a search and online advertising partnership&#8211;which will cost the company a pretty penny, if struck&#8211;there was a question about Google (GOOG) and its Chrome operating system.</p>
<p><a href="http://kara.allthingsd.com/files/2009/07/smallworldjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/smallworldjpg-250x162.jpg" alt="smallworldjpg" title="smallworldjpg" width="250" height="162" class="alignleft size-medium wp-image-16410" /></a></p>
<p>&#8220;We still believe that people will want a client and an Internet-based experience,&#8221; said Liddell.</p>
<p>Translation: Google is a mouse that roared!</p>
<p>The final question was about how various geographies are doing. Asia and emerging markets are a place for growth, said Liddell, followed by North America, especially relative to Europe and Japan.</p>
<p>But, the tone of the earnings call? Economically speaking, it&#8217;s still a small world after all.</p>
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		<title>For the Record: The Official Yahoo New Homepage Press Release</title>
		<link>http://kara.allthingsd.com/20090721/for-the-record-the-official-yahoo-new-home-page-press-release/</link>
		<comments>http://kara.allthingsd.com/20090721/for-the-record-the-official-yahoo-new-home-page-press-release/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 20:20:34 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=16139</guid>
		<description><![CDATA[All the news is already out about the new Yahoo homepage, which was launched today for users in the U.S. It features customizable apps, as well as a cleaner look.

But, just in case you are not satisfied yet, here is the full press release on the new front page for Yahoo.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/07/memo-main_fulljpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/memo-main_fulljpg-250x263.jpg" alt="memo-main_fulljpg" title="memo-main_fulljpg" width="250" height="263" class="alignright size-medium wp-image-16141" /></a></p>
<p>All the <a href="http://kara.allthingsd.com/20090720/yahoo-finally-rolls-out-new-home-page-to-the-masses-and-drum-roll-its-good-plus-screen-shots/">news is already out about the new Yahoo homepage</a>, which was launched today and <a href="http://yahoo.com/trynew">which you can try here</a>.</p>
<p>It features customizable applications, from Yahoo and third-party developers like Facebook, as well as a cleaner look.</p>
<p>But, just in case you are not satisfied yet, here is the full press release on the new front page for Yahoo (YHOO):</p>
<blockquote class="memo"><p><strong>New Yahoo! Homepage Lets People Make the Web Their Own</strong></p>
<p>Consumers can now personalize their Yahoo! experience with the best of the Web; Customizable apps stay with you when you&#8217;re mobile</p>
<p>Sunnyvale, Calif.&#8211;July 21, 2009&#8211;Yahoo!® Inc. (Nasdaq: YHOO) is launching a new homepage that brings together the best of the Web with the best of Yahoo! in a single destination across both PC and mobile screens. With the new Yahoo! homepage, people can easily add apps&#8211;from Yahoo! or virtually any other site on the Web&#8211;and access them from their computer or mobile devices so that their favorite content, services and experiences are always at their fingertips. The new Yahoo! homepage is available today in the U.S. at http://yahoo.com/try new and will roll-out in France, India, the UK, and on mobile devices over the coming week.</p>
<p>Today&#8217;s launch represents the most significant change to the Yahoo! homepage since the company’s inception. By enabling this level of personalization, Yahoo! allows people to get more done, faster, all in a single place. This launch is a major milestone in the Yahoo! Open Strategy, which seeks to mesh the Yahoo! experience with the best online content and services. </p>
<p>&#8220;People are living more of their lives online&#8211;in the U.S., the average person visits a staggering 85 sites a month*. Whether for the PC or a mobile device, Yahoo! is bringing greater simplicity and relevance to the way people experience the Web,&#8221; said Ari Balogh, executive vice president of products &#038; chief technology officer. &#8220;By focusing on what people have told us they want, our new homepage is designed to help them stay on top of what is going on in their world, and in the rest of the world.&#8221;</p>
<p>The new Yahoo! homepage brings together the best tools and content from across the Web, combined with leading content and services from Yahoo! properties, to give people one place to access the people and things that matter to them most.   </p>
<p>New features of the Yahoo! homepage include:</p>
<p>•	My Favorites&#8211;People can easily choose from a dashboard of more than 65 apps to add directly to their homepage, including different email providers (AOL®, Gmail®, Yahoo! Mail), best of breed content sites (Barron’s®, NPR®, omg!, USA Today), popular social networking sites (Facebook® and MySpace®), and dozens of others. These apps give people the ability to preview, interact with, or navigate to their favorite sites from one easy check-in point.</p>
<p>•	App Maker&#8211;Using technology developed by Yahoo!, people can easily create their own app on the fly by adding virtually any URL of their choice.</p>
<p>•	Trend Setter&#8211;A new snapshot of trends, including the most popular searches, insights from Yahoo! Buzz, and fun facts from around the Web.</p>
<p>•	PC to Mobile Sync (coming soon)&#8211;People will be able to continue their Yahoo! experience on the go with a more seamless PC to mobile integration. New apps added to the Yahoo! homepage on the PC can be added to the mobile homepage.</p>
<p>•	More Personal News&#8211;Hyper-local news and the ability to toggle the news module to the top of the page offer easier ways to access the news that matters most.  </p>
<p>•	Social Updates&#8211;People can now share their current “status” with friends directly from the homepage, get visibility into what their friends are doing across the Web, and integrate with leading social networks, such as Facebook and MySpace. </p>
<p>&#8220;At Facebook, we’re focused on giving people more powerful ways to connect&#8211;whether that is on Facebook or other popular Web destinations,&#8221; said Ethan Beard, director of Platform Marketing, Facebook. &#8220;With the ability to now check your Facebook activity or update your status directly on the Yahoo! homepage, we’re making it easier for people to share with their friends as they explore their favorite places on the Web.&#8221;</p>
<p>All users in the United States can opt-in to experience the new Yahoo! homepage at http://yahoo.com/trynew, with local versions rolling-out in France, India, the UK and on mobile devices over the coming week. Additional global rollouts are planned, beginning in the next month. More enhancements to the Yahoo! homepage, including additional apps, will be added in the coming months.</p></blockquote>
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		<title>Pink PCs and Baseball Boys: These Microsoft Ads Are Growing on Me (But I Am Still a Mac!)</title>
		<link>http://kara.allthingsd.com/20090410/pink-pcs-and-baseball-boys-these-microsoft-ads-are-growing-on-me-but-i-am-still-a-mac/</link>
		<comments>http://kara.allthingsd.com/20090410/pink-pcs-and-baseball-boys-these-microsoft-ads-are-growing-on-me-but-i-am-still-a-mac/#comments</comments>
		<pubDate>Fri, 10 Apr 2009 09:27:35 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<category><![CDATA[television]]></category>
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		<category><![CDATA[baseball]]></category>
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		<category><![CDATA[elite]]></category>
		<category><![CDATA[Giampaulo]]></category>
		<category><![CDATA[Jackson]]></category>
		<category><![CDATA[Laptop Hunters]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=12096</guid>
		<description><![CDATA[OK, the Lauren ad was a little too cute for its own good, and BoomTown has no interest in Giampaulo's "really big hands."

But the latest installment of Microsoft's real-people advertising campaign, called "Laptop Hunters"--this time a mother and son named Lisa and Jackson looking to score a computer--is pretty funny and sweet, and the main theme of hefty value over too-thin hipness is really starting to kick in.

And while I cannot blame Microsoft for sticking to the Apple-Is-for-Value-Ignorant-Elites meme, I still wish that the messaging would move on from price to more important things such as how the software and hardware perform together.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/04/laptophunters.jpg"><img src="http://kara.allthingsd.com/files/2009/04/laptophunters-250x176.jpg" alt="laptophunters" title="laptophunters" width="250" height="176" class="alignright size-medium wp-image-12103" /></a></p>
<p>OK, the Lauren commercial was a little too cute for its own good, and BoomTown has no interest in Giampaulo&#8217;s &#8220;really big hands.&#8221;</p>
<p>But the latest installment of Microsoft&#8217;s real-people advertising Internet and television ad campaign, called &#8220;Laptop Hunters&#8221;&#8211;this time a mother and son named Lisa and Jackson looking to score a computer&#8211;is pretty funny and sweet.</p>
<p>Deftly lacing in baseball and playing to cute but tired clich&eacute;s (did you hear&#8211;boys don&#8217;t like the color pink!), the main theme of heft value over too-thin hipness is really starting to kick in: That a person can get more computer for the money by buying a PC over a Mac.</p>
<p>Again, this segment slyly insults Apple (AAPL) as overpriced and undersized&#8211;&#8221;It&#8217;s a little too small,&#8221; says Jackson, while Lisa calls the Macs &#8220;pretty.&#8221; </p>
<p>The pair finally walk out of the store with a Sony (SNE) Vaio.</p>
<p>While I cannot blame Microsoft (MSFT) for sticking to the Apple-Is-for-Value-Ignorant-Elites meme, I still wish that the messaging would move on from price to more important things such as how the software and hardware perform together.</p>
<p>Cuz, frankly, <em>I like pretty</em>.</p>
<p>Here are Lisa and Jackson, as well the Lauren and Giampaulo, below:</p>
<p><object width="380" height="313"><param name="movie" value="http://www.youtube.com/v/Qui43P1kztw&#038;rel=0&#038;color1=0xb1b1b1&#038;color2=0xcfcfcf&#038;hl=en&#038;feature=player_embedded&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><embed src="http://www.youtube.com/v/Qui43P1kztw&#038;rel=0&#038;color1=0xb1b1b1&#038;color2=0xcfcfcf&#038;hl=en&#038;feature=player_embedded&#038;fs=1" type="application/x-shockwave-flash" allowfullscreen="true" width="380" height="313"></embed></object></p>
<p><object width="380" height="313"><param name="movie" value="http://www.youtube.com/v/EIS6G-HvnkU&#038;hl=en&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/EIS6G-HvnkU&#038;hl=en&#038;fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="380" height="313"></embed></object></p>
<p><object width="380" height="313"><param name="movie" value="http://www.youtube.com/v/mRF9-5itZA4&#038;color1=0xb1b1b1&#038;color2=0xcfcfcf&#038;hl=en&#038;feature=player_embedded&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><embed src="http://www.youtube.com/v/mRF9-5itZA4&#038;color1=0xb1b1b1&#038;color2=0xcfcfcf&#038;hl=en&#038;feature=player_embedded&#038;fs=1" type="application/x-shockwave-flash" allowfullscreen="true" width="380" height="313"></embed></object></p>
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		<title>Department of Déjà Vu: Last Microsoft Retail Store Foray Was a Bust</title>
		<link>http://kara.allthingsd.com/20090213/department-of-deja-vu-last-microsoft-retail-store-foray-was-a-bust/</link>
		<comments>http://kara.allthingsd.com/20090213/department-of-deja-vu-last-microsoft-retail-store-foray-was-a-bust/#comments</comments>
		<pubDate>Fri, 13 Feb 2009 14:00:21 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=9763</guid>
		<description><![CDATA[Displaying BoomTown's advanced age and elephantine cache of meaningless tech memories, after news yesterday that the software giant was plunging into the retail market, I was surprised to find little mention that Microsoft's last store effort had ended in failure in 2001.

That's not to say it's a particularly good or bad idea to hire a former Dreamworks and Wal-Mart exec named David Porter as vice president of retail stores to create Microsoft-branded stores--or as the company announced yesterday, "to create a better PC and Microsoft retail purchase experience."

Just as long as the Zunes go on the back shelf!]]></description>
			<content:encoded><![CDATA[<p>Displaying BoomTown&#8217;s advanced age and elephantine cache of meaningless tech memories, after news yesterday that the software giant was plunging into the retail market, I was surprised to find little mention that Microsoft&#8217;s last store effort ended in failure in 2001.</p>
<p><a href="http://kara.allthingsd.com/files/2009/02/porter_bio.jpg"><img src="http://kara.allthingsd.com/files/2009/02/porter_bio.jpg" alt="" title="porter_bio" width="155" height="215" class="alignright size-medium wp-image-9766" /></a></p>
<p>That&#8217;s not to say it&#8217;s a particularly good or bad idea to hire a former Dreamworks and Wal-Mart (WMT) exec named David Porter (pictured here) as vice president of retail stores to create Microsoft-branded stores&#8211;or as the company announced yesterday, &#8220;to create a better PC and Microsoft retail purchase experience.&#8221;</p>
<p>While Microsoft (MSFT) sells most of its consumer products via big-box retail stores like Best Buy (BBY), and the retail market for just about everything is weak, Apple (AAPL) has definitively proven that a well-designed retail store can be a powerful marketing tool.</p>
<p>The visually stunning and infectiously fun Apple stores, in fact, have been an important part of its recent surge in mainstream consumer appeal, becoming hubs of activity and even social life in its mostly big-city locations. </p>
<p>In fact, that was just the idea behind microsoftSF, which was located in San Francisco&#8217;s <a href="http://en.wikipedia.org/wiki/Metreon">Metreon Sony Entertainment Center</a>.</p>
<p>The huge 8,500-square-foot store, with 160 Microsoft products and related software and hardware from 30 partners, was billed in a <a href="http://www.microsoft.com/presspass/press/1999/jun99/microsoftsfpr.mspx">June 1999 press release</a> as &#8220;an interactive, hands-on retail environment in which people of all ages, from all walks of life and at all levels of technological expertise can explore the benefits technology can bring them. Far more than just another computer store, microsoftSF is a showcase for the latest technology from Microsoft and the hardware and software companies with which it collaborates.&#8221;</p>
<p><a href="http://kara.allthingsd.com/files/2009/02/about_sponsor_logos.gif"><img src="http://kara.allthingsd.com/files/2009/02/about_sponsor_logos-193x300.gif" alt="" title="about_sponsor_logos" width="193" height="300" class="alignright size-medium wp-image-9767" /></a></p>
<p>The microsoftSF store, which I visited several times (but bought nothing, although I was mostly a PC user at the time), was very attractive and the only such store in the world, with a &#8220;Road Warrior&#8221; arena, a lounge, a gaming area and more.</p>
<p>Said the press release: &#8220;To make all this possible, microsoftSF deploys Microsoft Windows and more than 100,000 feet of copper cable, 60 Sony PCs, 18 laptop docking stations, four dual-processor servers powered by Hewlett-Packard Net Servers, a Cisco Systems network, and an array of hidden audio speakers that create 16 individually controlled sound zones.&#8221;</p>
<p>And Microsoft CEO (then President) Steve Ballmer weighed in enthusiastically:</p>
<p>&#8220;We are delighted to be able to showcase in this one-of-a-kind retail environment the entire range of Microsoft software and hardware, as well as the technology of other companies who share the vision of how the PC and the Internet can empower people any time, anywhere. San Francisco and the Silicon Valley are home to the world&#8217;s largest and one of the most sophisticated high-tech audiences, so this was the natural place to create this site&#8211;dedicated to showing, in an interactive environment, the way technology can enhance our working, learning, living and playing.&#8221;</p>
<p>Not so much, as it turned out. The store closed in 2001.</p>
<p><a href="http://kara.allthingsd.com/files/2009/02/180px-metreon.jpg"><img src="http://kara.allthingsd.com/files/2009/02/180px-metreon.jpg" alt="" title="180px-metreon" width="180" height="240" class="alignleft size-full wp-image-9765" /></a></p>
<p>But that does not necessarily mean that the new and much expanded efforts will have the same experience. The Metreon, which was sold off by Sony, was an odd mall then and still is, although its movie theater is successful.</p>
<p>And, in this effort, Microsoft will have control of the whole enchilada. </p>
<p>Plus, if well done, it is not such a bad idea to have a place&#8211;perhaps only in highly-trafficked locations in big cities&#8211;to show off its consumer wares, especially its popular Xbox 360 and other products (please, <em>not the Zune</em>!).</p>
<p>More importantly, given the disaster that has been the Windows Vista experience, it is probably a good idea to have a place to get people interested in Windows 7, especially its touch capabilities, when it rolls out this year.</p>
<p>Also, I still like the <a href="http://d5.allthingsd.com/20070530/microsoft-surface/">Surface interactive table</a>, even if it is mocked in a popular video as a <a href="http://digitaldaily.allthingsd.com/20070621/microsoft-surface-parody/">&#8220;big-ass table.&#8221;</a></p>
<p>Of course, only Apple stores have done well so far in this genre, as everyone, from Gateway (GTW), Sony (SNE), Nokia (NOK), Helio and Palm (PALM), has had rough retail experiences.</p>
<p>So, Porter certainly has his work cut out for him, at least judging from the <a href="http://www.microsoft.com/presspass/press/2009/feb09/02-12CVPRetailStoresPR.mspx?rss_fdn=Press%20Releases">press release from Microsoft yesterday</a>:</p>
<p>&#8220;Defining the time frame, locations and specifics for planned Microsoft-branded retail stores will be Porter’s first order of business. The purpose of opening these stores is to create deeper engagement with consumers and continue to learn firsthand about what they want and how they buy.&#8221;</p>
<p>Said Porter: &#8220;There are tremendous opportunities ahead for Microsoft to create a world-class shopping experience for our customers. I am excited about helping consumers make more informed decisions about their PC and software purchases, and we&#8217;ll share learnings from our stores with our existing retail and OEM partners that are critical to our success.&#8221;</p>
<p>He&#8217;ll have to wait to see if the second time is a charm.</p>
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		<title>Microsoft's Steve Ballmer Bubble-Pops at Democratic Policy Confab: The Full Speech</title>
		<link>http://kara.allthingsd.com/20090206/microsofts-steve-ballmer-talks-innovation-at-democratic-policy-confab-the-full-speech/</link>
		<comments>http://kara.allthingsd.com/20090206/microsofts-steve-ballmer-talks-innovation-at-democratic-policy-confab-the-full-speech/#comments</comments>
		<pubDate>Fri, 06 Feb 2009 23:14:28 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=9469</guid>
		<description><![CDATA[Microsoft CEO Steve Ballmer made an appearance at the three-day U.S. House of Representatives Democratic Caucus Retreat today to talk about innovation and, let's be real, the very bad economy and the impact on businesses like the tech giant.

The confab has already seen an appearance by President Barack Obama yesterday and one by Vice President Joe Biden this morning. Ballmer got the lunch spot today.

Ballmer's message was a bummer, appropriately: "In my view, what we now have will be a fundamental economic reset."

Here's his whole speech.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/01/11-02ballmer_lg.jpg"><img src="http://kara.allthingsd.com/files/2009/01/11-02ballmer_lg-241x300.jpg" alt="" title="STEVE BALLMER" width="241" height="300" class="alignright size-medium wp-image-8849" /></a></p>
<p>Microsoft CEO Steve Ballmer made an appearance at the three-day U.S. House of Representatives Democratic Caucus Retreat today to talk about innovation and, let&#8217;s be real, the very bad economy and the impact on businesses like the tech giant.</p>
<p>Held at the Kingsmill Resort in Williamsburg, Va., the confab has already seen an appearance by President Barack Obama yesterday and one by Vice President Joe Biden this morning. Ballmer got the lunch spot.</p>
<p>The annual gathering is more crucial this year, given the pressure to pass the massive economic stimulus package to try to revive the moribund economy.</p>
<p>Ballmer was not reassuring. &#8220;The bubble has burst,&#8221; said Ballmer. &#8220;We can no longer rely on consumption by refinancing our homes or inexpensive money to fuel economic growth, and that&#8217;s certainly had a huge impact.&#8221;</p>
<p>And also: &#8220;In my view, what we now have will be a fundamental economic reset.&#8221;</p>
<p>Microsoft (MSFT) should know all about that. The powerful company<a href="http://kara.allthingsd.com/20090122/steve-ballmers-entire-memo-to-the-microsoft-troops-about-layoffs-and-weak-results/"> recently announced weak earnings, a foggy outlook and layoffs of 5,000 employees</a>. </p>
<p>Here&#8217;s Ballmer&#8217;s speech to the group:</p>
<p><em>Well, I want to thank Jay, I want to thank the speaker and all of you for the opportunity to be here today and chat with you. It&#8217;s a real honor to have a chance to share some thoughts on the economy and on innovation, and hopefully spur some thoughts on how we all participate in restarting long term economic growth.</p>
<p>As Jay was telling my story, so to speak, I thought I&#8217;d put in one parenthetic that might be of interest. When I got to Microsoft and we were this tiny little company, we didn&#8217;t have the budget to put people up in hotels, so I lived with Bill. And every time I sat down, in every corner, nook and cranny of couches, tables, I&#8217;d find these little yellow pieces of paper with Bill&#8217;s writing that had a bunch of people&#8217;s names and companies&#8217; names and numbers.</p>
<p>So, finally&#8211;I think of myself as pretty good pattern matching. Actually I was sitting next to Congressman Frank, and we were both trying to see which of the six states that are going to be still bigger than North Carolina by 2015. So, we&#8217;re going through the pattern matching game, and I just couldn&#8217;t figure out what these numbers were.</p>
<p>So, finally I said to Bill, what is this? He says, Steve, I&#8217;m really always worried about whether we&#8217;re going to have enough cash to pay people. So, every night I write down everybody who works for us and how much we pay them, and every contract we have and how much it&#8217;s worth.  I&#8217;ve got to count the pennies tightly and that&#8217;s why you&#8217;re here now.</p>
<p>In this economic climate, whether you&#8217;re talking about businesses or consumers, everybody I think is having the little yellow sheets of paper out, and counting pennies pretty tightly.</p>
<p>I&#8217;m going to make one thing clear up-front: I&#8217;m not going to claim to be an economist. On the other hand, I think it&#8217;s sort of the responsibility of every businessperson to really form a model of what&#8217;s going on in the economy, if you&#8217;re going to provide proper stewardship to your business; big company, small company, it&#8217;s important to have a model of what&#8217;s going on, and certainly have been thinking a lot about the economy in the context of how we think about and plan for the future of Microsoft.</em></p>
<p><span id="more-9469"></span></p>
<p><em>For the past 25 years, the world has certainly enjoyed incredible, incredible global growth.  Average incomes around the world grew at unprecedented rates, millions of people moved from out of poverty into the middle class for the very first time.</p>
<p>I think that expansion was built on three things: innovation, globalization, and debt, increasing debt.</p>
<p>American technology was certainly at the heart of the innovation that played the central role in the process. The PC, the Internet, fiber optics: Those things were things that continue to keep America at the forefront of technology, and really at the lead of a growing global economy. </p>
<p>But over time, over the last period of time, the balance has really shifted. Instead of innovation and productivity driving growth, it&#8217;s really been unsustainable levels, particularly of private debt, that have been a key driver of economic growth. </p>
<p>The hard truth is this, in my opinion: The private sector of our economy has borrowed too much money, businesses and consumers alike, fueled by the a lot of different things, some notion that housing prices would go up forever, that you could borrow money cheaply.</p>
<p>I gave a speech at Stanford Business School a few years back, and I was talking, we&#8217;re a company that has been conservative, per the yellow pieces of paper. We like to keep cash. And a very smart Ph.D. in the audience puts his hand up and said, &#8220;Why don&#8217;t you borrow money?&#8221; I said, &#8220;I don&#8217;t like to borrow money.&#8221; He said, &#8220;But it&#8217;s so cheap; you&#8217;re depriving your shareholders.&#8221; I think it reminds us that essentially consumers and businesses alike have really borrowed too much money.</p>
<p>The bubble has burst. We can no longer rely on consumption by refinancing our homes or inexpensive money to fuel economic growth, and that&#8217;s certainly had a huge impact.</p>
<p>At our own place, what we think about PC sales, they are discretionary in most home budgets, the second, the third PC. Consumer electronics has that characteristic. Fifty percent of capital spending in this country is on information technology. Less capital, less spend on information technology. No sector will be immune.</p>
<p>There&#8217;s a natural tendency to want to blame somebody for the economic crisis. In reality, I think you have to say we&#8217;ve all contributed to a culture of spending and private debt. And I distinguish private debt and government debt, because I think you have to be much more&#8211;the private sector has less ability to be thoughtful, and the government sector needs to be quite thoughtful. But there certainly has been too much use of debt.</p>
<p>At Microsoft, we&#8217;ve studied these developments. We believe this is a once-in-a-lifetime economic event, but it&#8217;s not unique frankly in U.S. history. The current situation looks a lot like several&#8211;not one but several previous cycles of long-term private sector debt. </p>
<p>In 1929, for example, just before the stock market crash, the private debt-to-GDP ratio was 160 percent. Last year, private sector debt as a percentage of the GDP: 300 percent; far more leverage. And you can see it&#8217;s been a steady increase basically since almost the end of World War II.</p>
<p>In my view, what we now have will be a fundamental economic reset. The economy is going to have to re-establish itself at a level of spending that reflects the real value of underlying assets before we can all start growing again at a healthy rate. </p>
<p>This may not be the thing that people really want to hear, but it&#8217;s certainly what we&#8217;re planning on, and it&#8217;s the truth on which we&#8217;re basing sort of our model, if you will, at Microsoft.</p>
<p>In our opinion, in order to reach the reset point, three things need to happen. First, the economy must be deleveraged. Private debt as a percentage of GDP has to be reduced. Restoring health to the nation&#8217;s financial system is a fundamental part of this.</p>
<p>Just for historical note, not only during the Depression, but actually in 1837 and in 1873 we had similar style resets in the economy. We actually have at least three historic periods that we can study in which similar phenomenon occurred. I think it was 1873 where even the state of Florida filed for Bankruptcy. So, we need to be thoughtful about being students I think of the history.</p>
<p>Second, confidence must be restored. The stimulus package, in my opinion, is vital. It will provide a cushion as we reach the reset point and it will help restart our economic engine. I certainly want to applaud the steps that the House has taken under the speaker&#8217;s leadership to quickly pass a strong stimulus package and to help shore up our financial institutions. </p>
<p>Third, America really has to return to growth that&#8217;s built on innovation and productivity, rather than leverage and private debt. That must happen.</p>
<p>The good news is that the U.S. economy is still the world leader in innovation. Our universities are the envy of the rest of the world. The American workforce is the best on the planet, and U.S. companies continue to drive technological progress in almost every industry. </p>
<p>But the time has come when we need to renew our innovation capacity. </p>
<p>We went back and studied what innovation companies did during the time of the Great Depression. One company that stands out, if you study the Depression, is RCA. </p>
<p>Now, the fact that RCA is not around today, this has nothing to do with their behavior during the Depression. There&#8217;s probably good learnings for a lot of technology companies in that. </p>
<p>But during the time of the Depression, RCA was probably the most broad-based R&#038;D-centric company in America. And while it cut costs certainly to survive the Depression, it never retreated from its commitment to core research and development. And as a result, after the Depression had ended, it really led and the U.S. led TV technology developments for the next 25 years. </p>
<p>That was good for RCA; it was good for America. </p>
<p>In my view, American companies aren&#8217;t going to be able to weather this economic downturn just by cutting costs either. You may have heard that Microsoft, our company has decided that we need to reduce 5,000 positions. What you may not know is that at the same time we&#8217;ve decided we&#8217;ll also create two to three thousand new jobs&#8211;mostly in the U.S.&#8211;as we continue to push into new areas that require investment. </p>
<p>In addition, despite the tough economy&#8211;I might even say because of the tough economy&#8211;our company will continue to invest more than $9 billion a year in R&#038;D, because we think it&#8217;s that R&#038;D spending that will cause us to remain strong.</p>
<p>People ask me, are you upbeat or not, and I say, about technology I&#8217;m super upbeat. The industry that we&#8217;re in, information technology, stands at the threshold of again a new revolution.</p>
<p>I joined Microsoft essentially for the PC revolution. The Internet revolution, we have the revolution of what I might call pervasive computing. Computers that are as thin and light as this on which you can have access to the world&#8217;s information will be kind of expected over the next five and 10 years.</p>
<p>So, being optimistic and positive about what technology can accomplish is very, very important.</p>
<p>If you take a look at it today, there is increasing ubiquity and power in the computing platforms.  A laptop today has more computer power than a mainframe did when I came to Microsoft. Mobile phones today are more powerful than the PCs that existed 10 or 12 years ago, at the start of the Internet era. </p>
<p>But over the next few years, we&#8217;ll continue to go into uncharted territory as many-core chipsets and devices become common, and we develop new ways to write programs to help us model the world&#8217;s climate, the world&#8217;s population, the world&#8217;s energy needs; all of that will be super possible.</p>
<p>This is going to lead to breakthrough applications, more intelligent, more aware of their environment, and where we can really help anticipate the information you need and the capabilities that you really want to have. </p>
<p>The next few years are going to see dramatic changes in the way you interact with technology:  touch, gestures, handwriting, speech recognition. Instead of telling my secretary to get me ready for my trip to the House Democratic Caucus, I&#8217;ll just type it in or speak it to my computer. It can look up, it turns out, who you all are, and where you&#8217;re all from, and it&#8217;s got all&#8211;it&#8217;s all out there. We just need to automate it in ways that real people can get access to information.</p>
<p>Some of this I&#8217;m sure sounds a bit like science fiction, but we&#8217;re rapidly nearing a time when interacting with technology really will be like interacting with people, which will make technology more accessible and really unlock the potential of computers to individuals and communities to help solve tough problems.   </p>
<p>A third trend, as I talked about, is screens and displays. Literally every wall, every tabletop, you&#8217;ll be able to roll up your computer, if you will, and put it in your purse or put it in your pocket. That&#8217;s what we have to look forward to.</p>
<p>All of these trends are going to help create a computing platform that extends from PCs and phones and TVs out into the massive storage and connectivity out in the Internet. </p>
<p>All of this will enable us to transcend the barriers that exist between technology today, and seamlessly connect people to the information and applications that you&#8217;re interested in, no matter where you are, no matter what kind of screen you have in front of us. </p>
<p>It&#8217;s very important. As the computing environment becomes richer and more pervasive, and more universally useful, it will enable citizens to be more active participants in our national economic recovery. If we do our jobs right, the computer revolution will help amplify our ability as individuals and as a nation to tackle the pressing problems of society: education, health care, energy independence; and at the same time, continue to enhance our productivity and economic competitiveness.  </p>
<p>They say GDP is consumption plus investment, plus government spending, plus productivity growth and innovation, and I&#8217;m very bullish on what will happen in our industry.</p>
<p>Imagine, for example, an intelligent energy system in your home that&#8217;s linked to a smart energy grid. With that infrastructure, your dishwasher and washing machine would know to run when electricity is cheapest. That kind of intelligence and control could really have a major impact on residential power consumption, which is a very large piece of energy consumption in this country.</p>
<p>There are similar scenarios in healthcare, where genomic research will open the door to personalized treatment; and in education for sure, where technology will enable all teachers to use the very best teaching methods and connect with students in new ways.</p>
<p>The truth though, we can barely guess what is possible. With the kinds of technologies we envision, other people, many people in many fields, fields of science and social science and many, many others, will come forth with an incredible outpouring of new ideas and innovation that will continue to expand the universe of what&#8217;s possible. So, the enablement not only of information technology and the productivity it brings directly, but other new forms of innovation I think will really be important for long term growth and prosperity across many, many fields of endeavor.</p>
<p>To harness this potential of this transformation, I think it&#8217;s going to take a lot more than investment by the private sector. We need investment and we need leadership by government as well. I don&#8217;t understand all of the issues and interests that you have to deal with. As I was sitting listening this morning, I understand more that there are hundreds of unwritten things that citizens just don&#8217;t really know about what it takes to catalyze these things to happen. But I would at least like to offer a couple suggestions on some things I think are important.</p>
<p>First, we really need the federal government to invest in human capital, in the citizens of our country.</p>
<p>I sit here and talk, talk, talk about innovation, but it&#8217;s people who turn ideas into positive and productive innovation. And in today&#8217;s knowledge-driven world, innovation will depend on people who are actually technologically sophisticated, have strong critical thinking skills, have expertise in math and science and engineering.</p>
<p>This is true not only for people who live in places like Seattle and work at places like Microsoft, but live in places like Detroit, where I grew up, and work for companies like Ford Motor Company, where my father worked when I was a child. I think this is going to be true for anyone, anywhere in this country, who hopes to earn a wage that can really properly support their family.</p>
<p>This means investment in education is critical, and I&#8217;m really encouraged by the very heavy emphasis on education that&#8217;s in the stimulus package. </p>
<p>We really need to transform math and science education in America. We need to improve teacher training, teacher quality. </p>
<p>I was talking earlier in the day with some folks about just how many of our math and science teachers don&#8217;t have the correct training and accreditation, and that stands in the way of us really breaking through.</p>
<p>For those who are already in the workforce, we need programs that provide ongoing education and training, so they can be successful in this knowledge-based economy. For those who are unemployed, we need new technical skills training to give those people a start back up the economic ladder. And we are going to need lifelong learning programs to keep people fresh, as innovation and technology continues to power the economy. </p>
<p>The second thing we need&#8211;and I&#8217;ll tell the Speaker this was written even before our meeting this morning&#8211;we need greater government investment in our nation&#8217;s science and technology infrastructure.</p>
<p>I came in, flew in red eye, was a little groggy this morning when I got here. I sat down with the speaker at 8:00 AM, and she woke me right up. She said there are four things I want you to make sure you understand are a priority: science, science, science, and science. I was awake by the end of the fourth science for sure, and I couldn&#8217;t agree more wholeheartedly.</p>
<p>Science and technology is the backbone for productivity and innovation; has been, not always information technology, but science and technology has been a driver of economic success. Government investment in science and engineering as a percentage of GDP is half, in this country, what it was in 1970, and it would be growing rapidly, particularly in countries in Asia, off a small base albeit, but in places like India and China and Korea the trend is the other direction.</p>
<p>We need to pursue breakthroughs over the coming years in green technology, alternative energy, bioengineering, parallel computing, quantum computing. Without greater government investment in the basic research, there is a danger that important advances will happen in other countries. This is truly I think not only an issue of competitiveness, but also in a sense of national security. Companies like ours and others can do our fair share in terms of funding of basic research, but government needs to take the lead.</p>
<p>This is also a moment when government should invest, I think, in information technology to help transform healthcare. We deliver information technology that we think can help create a connected health system that delivers predictive, preventive, and personalized care, a system that I think can improve the health of Americans and reduce the cost of health care in this country. </p>
<p>Government support for innovative development, rapid adoption of information technology in health care is important. I was talking to Congressman McDermott this morning. Government has a big role to play, including the fact that Medicare and Medicaid pay over 50 percent of all health. If Medicare and Medicaid want to take on some issues and use its authority to push health information standards, I&#8217;m sure this industry and this area of technology innovation can move even more quickly.</p>
<p>There&#8217;s always broadband. My number one encouragement to you is start with government itself. Every school, every hospital, every government building, is it wired, have we funded that infrastructure; very important.</p>
<p>This is a once-in-a-lifetime economic crisis. There is a lot of history around that, and frankly if you stop and think about it, 1837, &#8216;73, &#8216;29, 2008, it&#8217;s almost exactly a whole lifetime between each of the major economic difficulties that we face. But I think it&#8217;s also a once-in-a-lifetime opportunity to think about our priorities again and make the investments that put us on the right foot.</p>
<p>In his inaugural address, President Obama said we need to assume more responsibility and make the hard decisions that have been postponed for too long. </p>
<p>The president&#8217;s remarks actually reminded me of something I heard a lot from my dad when I was growing up. My dad was an immigrant to this country. He came from Switzerland after World War II. He went and was an interpreter with the US military at the war trials in Nuremberg; came to Detroit with some of the soldiers he had met there, who sponsored him in this country; went to work at Ford Motor Company, was there for 30 years. Never finished high school never went to college, but he had a simple model: &#8220;If you&#8217;re going to do a job, do a job. If you&#8217;re not going to do a job, don&#8217;t do a job.”</p>
<p>You could say, okay, that&#8217;s probably a good thing to tell a 10-year-old, but what it really came to mean to me was that if you want to accomplish anything at all, you&#8217;ve got to be committed, you&#8217;ve got to be motivated, you&#8217;ve got to be tenacious, you&#8217;ve got to be smart. And, of course, that&#8217;s not really just my dad&#8217;s message to me and my sister as we were growing up; it&#8217;s really the essence of the American work ethic, and I think it&#8217;s been passed down to millions of American children every generation.</p>
<p>This country has what it takes to succeed. We have talent, we have technology, we&#8217;ve got the track record. We&#8217;ve got to be really honest about where we are. We&#8217;ve got to take the kind of bold steps that the vice president so well characterized in his remarks this morning, and we certainly have to roll up our sleeves and put ourselves back on the path of the kind of innovation that will drive the kind of economic success that I know we all want.</p>
<p>I thank you again for the opportunity. It&#8217;s been my pleasure.</em></p>
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		<title>Liveblogging the Microsoft Second-Quarter Earnings Call: A Lipstick-Free Pig</title>
		<link>http://kara.allthingsd.com/20090122/liveblogging-the-microsoft-second-quarter-earnings-call-a-lipstick-free-pig/</link>
		<comments>http://kara.allthingsd.com/20090122/liveblogging-the-microsoft-second-quarter-earnings-call-a-lipstick-free-pig/#comments</comments>
		<pubDate>Thu, 22 Jan 2009 16:23:26 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=8868</guid>
		<description><![CDATA[Earlier today Microsoft decided it would drop the bomb early by moving its second-quarter earnings conference call to 8 a.m. PST instead of 2:30 p.m. PST.

BoomTown, naturally, had to liveblog the Microsoft event, in which its execs tried mightily to put lipstick on a very ugly pig. It was a good effort, at least.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/01/piglip.jpg"><img src="http://kara.allthingsd.com/files/2009/01/piglip.jpg" alt="" title="piglip" width="218" height="288" class="alignright size-medium wp-image-8876" /></a></p>
<p>Earlier today <a href="http://kara.allthingsd.com/20090122/microsoft-earnings-and-revenues-take-a-big-hit-5000-to-be-laid-off/">Microsoft decided it would drop the bomb</a> early by moving its second-quarter earnings conference call with Wall Street analysts to 8 a.m. PST, instead of 2:30 p.m. PST.</p>
<p>Microsoft earlier reported a sharp decline in revenues and net income, as well as layoffs of up to 5,000 employees and other cost cuts.</p>
<p>BoomTown, naturally, had to liveblog the Microsoft (MSFT) event.</p>
<p><strong>8 a.m. PST</strong></p>
<p>Could not get into call, as everyone and their mother wanted into this disaster.</p>
<p>Finally, the call was connected at 8:06 a.m. right in the middle of the bad news being delivered by CFO Chris Liddell, which has already begun to sink into the stock market, causing it to&#8211;um&#8211;sink even farther.</p>
<p>Liddell&#8217;s New Zealand accent was vaguely comforting, but it still cannot put lipstick on this pig. Down, down, down. And did we mention down?</p>
<p><strong>8:09 a.m. PST</strong></p>
<p>The call got handed over to Investor Relations GM Bill Koefoed. </p>
<p>&#8220;Adding a bit more color,&#8221; he said curiously, as he started to talk about the darkly troubling trends in the PC market.</p>
<p>At least Xbox 360 consoles were doing well, with six million units sold in the quarter. Too bad, it&#8217;s not a moneymaker! Well, actually, it has been a money pit, but at least the kids like it!</p>
<p><strong>8:18 a.m. PST</strong></p>
<p>Back to Liddell and more unhappy news on the economy, which was why he said Microsoft is not going to give guidance going forward. </p>
<p>&#8220;The economy has obviously declined further than we expected,&#8221; said Liddell.</p>
<p><em>Too obviously!</em></p>
<p><strong>8:23 a.m. PST</strong></p>
<p>Next up was CEO Steve Ballmer, who was also trying his best to make the bad news sound a little less bad.</p>
<p>But, he noted that the the econalypse was a &#8220;once-in-a-lifetime set of economic conditions.&#8221;</p>
<p>You can say that again, and Ballmer did.</p>
<p>But he soon was underlining Microsoft&#8217;s product pipeline and his bullishness on the tech sector.</p>
<p>&#8220;We are prioritizing, we are focusing,&#8221; Ballmer said. &#8220;[But] the pause the economy is imposing on our business will be just that.&#8221;</p>
<p><strong>8:31 a.m. PST</strong></p>
<p>First question was about whether Microsoft had acted quickly enough to cut costs amid the carnage.</p>
<p>Liddell answered this one: <em>Of course!</em></p>
<p>Ballmer added that fixed costs at Microsoft make it hard to make better margins when revenue is declining.</p>
<p>But cost-cutting has now become priority one.</p>
<p>The next one was about the layoffs, including costs of it and if contractors are impacted.</p>
<p>Nope, though they will be getting cut too, said Liddell. But the 5,000 jobs announced are all just Microsofties.</p>
<p>Ballmer then jumped in and noted that the company would also be adding jobs, with a net of 3,000 jobs cut.</p>
<p>The third question was about buyback of stock, which was slowing, as execs said earlier. Wall Street loves buybacks. Also, what about PC growth?</p>
<p>Capital preservation was more important than ever said Liddell, noting that merger and acquisition activity will be lower in the next quarter.</p>
<p>As to the PC market&#8211;&#8221;a continuing or slight deterioration,&#8221; said Liddell.</p>
<p>The fourth question: More about the PC market and where to reset it.</p>
<p>Noted Ballmer: &#8220;It&#8217;s dynamic.&#8221; Which, I think, translates to &#8220;I don&#8217;t know exactly.&#8221;</p>
<p>The fifth question was about layoffs and costs again.</p>
<p>Will Microsoft cut again? Or do increasing expenses on a relative basis mean that Ballmer anticipates a rebound?</p>
<p>&#8220;We&#8217;re not used to down markets,&#8221; said Ballmer. &#8220;[But] our model is not for a quick rebound.&#8221;</p>
<p>Instead, Ballmer repeated his assertion that this was a wholesale resetting of the economy, which will build back on a lower level.</p>
<p><strong>8:45 a.m. PST</strong></p>
<p>GAAP earnings question. Zzzzzzz.</p>
<p>Next one was on whether Microsoft should commit to more buybacks of its stock instead of doing less?</p>
<p>Wall Street <em>loves</em> buybacks!</p>
<p>Sorry, but Microsoft was going to be more liquid going forward, said Ballmer.</p>
<p>The next question went back to why guidance for expenses is higher year over year, if the outlook was so bad.</p>
<p>Liddell noted it was a change in &#8220;momentum&#8221; of spending, which was slower. </p>
<p><strong>8:50 a.m. PST</strong></p>
<p>The questioner wanted to know about the annuity business versus the more volatile consumer sector. </p>
<p>Obviously, said Liddell, Microsoft likes regular money coming over the transom, but that could also decline in the future.</p>
<p>Now a question for Ballmer on what Microsoft might divest.</p>
<p>&#8220;I like our portfolio,&#8221; said Ballmer flatly.</p>
<p>The last question was about Yahoo (YHOO) and Microsoft&#8217;s ongoing talks about an alliance of some sort! <em>Finally!</em></p>
<p>&#8220;I don&#8217;t think I have anything to say about Yahoo,&#8221; said Ballmer, after he laughed a bit with the other execs.</p>
<p>As he has previously noted, he still wants a search deal, said Ballmer. But not acquisition, added Liddell.   </p>
<p>Ballmer noted that Microsoft was not an M&#038;A company, in general. </p>
<p>In other words, Microsoft was <em>still</em> not buying Yahoo.</p>
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		<title>Microsoft Earnings and Revenues Take a Big Hit; 5,000 to Be Laid Off (Plus the Full Press Release)</title>
		<link>http://kara.allthingsd.com/20090122/microsoft-earnings-and-revenues-take-a-big-hit-5000-to-be-laid-off/</link>
		<comments>http://kara.allthingsd.com/20090122/microsoft-earnings-and-revenues-take-a-big-hit-5000-to-be-laid-off/#comments</comments>
		<pubDate>Thu, 22 Jan 2009 14:04:19 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[Bill Koefoed]]></category>
		<category><![CDATA[Chris Liddell]]></category>
		<category><![CDATA[cost]]></category>
		<category><![CDATA[cut]]></category>
		<category><![CDATA[earnings]]></category>
		<category><![CDATA[Frank Brod]]></category>
		<category><![CDATA[layoff]]></category>
		<category><![CDATA[memo]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[second quarter]]></category>
		<category><![CDATA[Steve Ballmer]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=8836</guid>
		<description><![CDATA[Microsoft said its financial performance took a major hit, with revenue up only two percent and net income down 11 percent, whiffing badly on Wall Street's expectations. In addition, the software giant said that it would cut 5,000 jobs and other costs across many divisions over the next 18 months, starting with 1,400 today, pegging operating cost savings at $1.5 billion annually. Perhaps most ominously, Microsoft said it would not give profit and revenue guidance for the rest of the year because of the economy's turmoil. Apparently, even the smartest of techies have little insight to this very foggy financial situation.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/01/microsoft_logo.jpg"><img src="http://kara.allthingsd.com/files/2009/01/microsoft_logo-300x240.jpg" alt="" title="microsoft_logo" width="250" height="200" class="alignright size-medium wp-image-8858" /></a></p>
<p>Microsoft, moving up its second-quarter earnings release from this afternoon to right now, said its financial performance took a major hit, with revenue up only two percent, to $16.63 billion, about $900 million below earlier guidance.</p>
<p>Net income was even worse for Microsoft (MSFT), off 11 percent to $4.17 billion, or 47 cents a share, from year-earlier earnings of $4.71 billion, or 50 cents a share.</p>
<p>Microsoft whiffed badly on Wall Street&#8217;s expectations of earnings of 49 cents a share on sales of $17.08 billion.</p>
<p>In addition, the software giant said that it would cut 5,000 jobs across many divisions over the next 18 months, starting with 1,400 today, pegging operating cost savings at $1.5 billion annually.</p>
<p>It will also make other cuts, including trimming salaries, travel, marketing and even office expansion costs, all over the company. </p>
<p>Perhaps most ominously, Microsoft said it would not give profit and revenue guidance for the rest of the year, because of the economy&#8217;s turmoil. Apparently, even the smartest of techies have little insight to this very foggy financial situation.</p>
<p>Microsoft blamed &#8220;PC market weakness and a continued shift to lower priced netbooks&#8221; for some of the declines, as well as the economy for lower IT spending.</p>
<p>&#8220;While we are not immune to the effects of the economy, I am confident in the strength of our product portfolio and soundness of our approach,&#8221; said Microsoft CEO Steve Ballmer. &#8220;We will continue to manage expenses and invest in long-term opportunities to deliver value to customers and shareholders, and we will emerge an even stronger industry leader than we are today.&#8221;</p>
<p>Here is Ballmer&#8217;s <a href="http://kara.allthingsd.com/20090122/steve-ballmers-entire-memo-to-the-microsoft-troops-about-layoffs-and-weak-results/">full memo to Microsoft employees</a> about the layoffs and weak results.</p>
<p>Microsoft will talk to analysts at 8 a.m. PST this morning, which BoomTown will liveblog. The company was supposed to report after the markets closed, at 2:30 pm.</p>
<p>Here is the full press release below:</p>
<blockquote class="memo"><p>Microsoft Reports Second-Quarter Results<br />
Modest revenue growth despite difficult economy; announces cost management initiatives.</p>
<p>REDMOND, Wash.&#8211;Jan. 22, 2009&#8211;Microsoft Corp. today announced revenue of $16.63 billion for the second quarter ended Dec. 31, 2008, a 2% increase over the same period of the prior year. </p>
<p>Operating income, net income and diluted earnings per share for the quarter were $5.94 billion, $4.17 billion and $0.47, declines of 8%, 11% and 6%, respectively, compared with the prior year.</p>
<p>Client revenue declined 8% as a result of PC market weakness and a continued shift to lower priced netbooks. However, strong annuity licensing drove Server &#038; Tools revenue growth of 15%. Entertainment and Devices revenue grew 3% driven by strong holiday demand for Xbox 360 consoles with a record 6 million units sold in the quarter.</p>
<p>During the quarter, Microsoft showcased significant new product innovations by debuting Windows 7, Windows Azure, Office Web applications, Windows Server 2008 R2 and Office Communications Server 2007 R2. Microsoft also announced general availability of Silverlight 2, Exchange Online, SharePoint Online, Windows Small Business Server 2008, Windows Essential Business Server 2008 and a new release of Microsoft Dynamics NAV. </p>
<p>&#8220;While we are not immune to the effects of the economy, I am confident in the strength of our product portfolio and soundness of our approach,&#8221; said Steve Ballmer, chief executive officer at Microsoft. &#8220;We will continue to manage expenses and invest in long-term opportunities to deliver value to customers and shareholders, and we will emerge an even stronger industry leader than we are today.&#8221;</p>
<p>In light of the further deterioration of global economic conditions, Microsoft announced additional steps to manage costs, including the reduction of headcount-related expenses, vendors and contingent staff, facilities, capital expenditures and marketing. As part of this plan, Microsoft will eliminate up to 5,000 jobs in R&#038;D, marketing, sales, finance, legal, HR, and IT over the next 18 months, including 1,400 jobs today. These initiatives will reduce the company’s annual operating expense run rate by approximately $1.5 billion and reduce fiscal year 2009 capital expenditures by $700 million.</p>
<p>Business Outlook</p>
<p>&#8220;Economic activity and IT spend slowed beyond our expectations in the quarter, and we acted quickly to reduce our cost structure and mitigate its impact,&#8221; said Chris Liddell, chief financial officer at Microsoft. &#8220;We are planning for economic uncertainty to continue through the remainder of the fiscal year, almost certainly leading to lower revenue and earnings for the second half relative to the previous year. In this environment, we will focus on outperforming our competitors and addressing our cost structure.&#8221;</p>
<p>Due to the volatility of market conditions going forward, Microsoft is no longer able to offer quantitative revenue and EPS guidance for the balance of this fiscal year. Microsoft offers operating expense guidance of approximately $27.4 billion for the full year ending June 30, 2009. This information supercedes the fiscal year 2009 guidance that Microsoft provided on Oct. 23, 2008.<br />
Management will discuss second-quarter results, and the company&#8217;s qualitative business outlook on a conference call and webcast at 8 a.m. PST (11 a.m. EST) today.</p>
<p>Webcast Details</p>
<p>Steve Ballmer, chief executive officer, Chris Liddell, senior vice president and chief financial officer, Frank Brod, corporate vice president and chief accounting officer, and Bill Koefoed, general manager of Investor Relations, will host a conference call and webcast to discuss details of the company&#8217;s performance for the quarter and certain forward-looking information. The session may be accessed at http://www.microsoft.com/msft. The webcast will be available for replay through the close of business on Jan. 22, 2010.</p></blockquote>
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		<title>The Entire D6 Interview With Dell Computer's Michael Dell (1 of 3)</title>
		<link>http://kara.allthingsd.com/20080929/the-entire-d6-interview-with-dell-computers-michael-dell-1-of-3/</link>
		<comments>http://kara.allthingsd.com/20080929/the-entire-d6-interview-with-dell-computers-michael-dell-1-of-3/#comments</comments>
		<pubDate>Mon, 29 Sep 2008 16:42:16 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[D6]]></category>
		<category><![CDATA[D: All Things Digital]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[interview]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[Dell Computer]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[Kevin Rollins]]></category>
		<category><![CDATA[Michael Dell]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[personal computer]]></category>
		<category><![CDATA[Sony]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=4506</guid>
		<description><![CDATA[We're posting all the interviews from the sixth D: All Things Digital conference that took place in late May.

Here's an interview Walt Mossberg did with Michael Dell, the founder of the once-high-flying computer maker who has returned as its CEO. Dell was forced to resume the role in 2007 after changing market conditions caused the company to falter and competition from Apple, Hewlett-Packard and Sony increased.

This is part one of three parts.

In this first part, Dell talks about how Dell stumbled and how it is trying to right itself.]]></description>
			<content:encoded><![CDATA[<p><em>We&#8217;re posting all the interviews from the sixth <a href="http://d6.allthingsd.com"><strong>D: All Things Digital</strong></a> conference that took place in late May.</p>
<p>Unfortunately, due to issues too complicated to go into, we have to post all the <strong>D6</strong> interviews in several 15-minute parts (I know, I know).</p>
<p>But&#8211;as many readers have requested&#8211;they will all be available in their entirety in this column.</em></p>
<p><a href="http://kara.allthingsd.com/files/2008/09/303059282_s3gjr-m.jpg"><img src="http://kara.allthingsd.com/files/2008/09/303059282_s3gjr-m-300x199.jpg" alt="" title="303059282_s3gjr-m" width="300" height="199" class="alignright size-medium wp-image-4509" /></a></p>
<p>Here&#8217;s an interview Walt Mossberg did with <a href="http://d6.allthingsd.com/20080528/dell/">Michael Dell</a>, the founder of the once-high-flying computer maker who has returned as CEO. Dell was forced to resume the role in 2007 after changing market conditions caused the company to falter and competition increased from other makers of personal computers, including Apple (AAPL), Hewlett-Packard (HPQ) and Sony (SNE).</p>
<p>The video of the interview is in three parts, all of which I will post this week.</p>
<p>In this first part, Dell talks about the previous appearance at All Things Digital by former Dell CEO Kevin Rollins and his contention that research and development were unneeded, how Dell (DELL) stumbled and is now trying to right itself and the company&#8217;s new focus on fashion, design and distribution.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1790936377}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
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		<title>New Microsoft Ads Win Most Improved Award (It Wasn't Hard Though)</title>
		<link>http://kara.allthingsd.com/20080919/new-microsoft-ads-win-most-improved-award-it-wasnt-hard-though/</link>
		<comments>http://kara.allthingsd.com/20080919/new-microsoft-ads-win-most-improved-award-it-wasnt-hard-though/#comments</comments>
		<pubDate>Fri, 19 Sep 2008 10:59:41 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[ad]]></category>
		<category><![CDATA[Bill Gates]]></category>
		<category><![CDATA[campaign]]></category>
		<category><![CDATA[commercial]]></category>
		<category><![CDATA[Deepak Chopra]]></category>
		<category><![CDATA[Eva Longoria]]></category>
		<category><![CDATA[Jerry Seinfeld]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Vista]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=4103</guid>
		<description><![CDATA[Here are videos of three of the new "I'm a PC" ads, from Microsoft's next phase of its Vista-doesn't-bite advertising campaign.

You can decide if you like them or not. But BoomTown is declaring them a vast improvement on the quirky initial commercials that featured Microsoft Founder Bill Gates and comedian Jerry Seinfeld.

The software giant seems to be returning from its short visit in hipville to a more normal marketing message, with an it's-a-small-world-after-all panoply of people declaring that they are all PCs.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2008/09/imapc.jpg"><img src="http://kara.allthingsd.com/files/2008/09/imapc-128x300.jpg" alt="" title="imapc" width="128" height="300" class="alignright size-medium wp-image-4109" /></a></p>
<p>Here are videos of three of the new &#8220;I&#8217;m a PC&#8221; ads from Microsoft&#8217;s next phase of its Vista-doesn&#8217;t-bite advertising campaign.</p>
<p>You can decide if you like them or not. But BoomTown is declaring them a vast improvement on the quirky initial commercials that featured Microsoft Founder Bill Gates and comedian Jerry Seinfeld.</p>
<p><a href="http://kara.allthingsd.com/20080917/seinfeld-and-gates-ads-over-not-that-theres-anything-wrong-with-that/">Microsoft has insisted that those three ads</a>, which attracted a chorus of critics, were just a &#8220;teaser&#8221; to this second phase of a $300 million ad campaign, in which the software giant seems to be returning from its short visit in hipville to a more normal marketing message.</p>
<p>And these new Microsoft (MSFT) ads are definitely normal and more clear, having an it&#8217;s-a-small-world-after-all panoply of people declare that they are all PCs.</p>
<p>The message is aimed at attacking the more elitist message of Apple (AAPL) ads, which have effectively mocked PC guy relentlessly over the years as an oaf.</p>
<p>In Microsoft&#8217;s ads, its own PC guy complains at the start of each that &#8220;I&#8217;ve been made into a stereotype.&#8221;</p>
<p>The ads proceed to show regular folk with some celebrities mixed in (including Gates, TV hottie Eva Longoria and feel-good author Deepak Chopra), all proudly declaring their PC affiliation.</p>
<p>While the ads feel like they are tapping a little too much into that uneasy red-state-blue-state vibe&#8211;as if we need more of <em>that</em>&#8211;they&#8217;re also nicely done, thankfully, although not particularly new or innovative.</p>
<p>Which, after the Gates/Seinfeld oddity, is a good thing.</p>
<p>Here are three of the new ads (click them all at once for an even better experience!):</p>
<p><object width="380" height="313"><param name="movie" value="http://www.youtube.com/v/9JjcVzDvo-c&#038;hl=en&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><embed src="http://www.youtube.com/v/9JjcVzDvo-c&#038;hl=en&#038;fs=1" type="application/x-shockwave-flash" allowfullscreen="true" width="380" height="313"></embed></object></p>
<p><object width="380" height="313"><param name="movie" value="http://www.youtube.com/v/IT4L2rq_PD0&#038;hl=en&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><embed src="http://www.youtube.com/v/IT4L2rq_PD0&#038;hl=en&#038;fs=1" type="application/x-shockwave-flash" allowfullscreen="true" width="380" height="313"></embed></object></p>
<p><object width="380" height="313"><param name="movie" value="http://www.youtube.com/v/HJzzjaSk-ZM&#038;hl=en&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><embed src="http://www.youtube.com/v/HJzzjaSk-ZM&#038;hl=en&#038;fs=1" type="application/x-shockwave-flash" allowfullscreen="true" width="380" height="313"></embed></object></p>
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