BoomTown » product development

Yahoo Product Head and CTO Ari Balogh Speaks!

Kara Swisher — Thu, 02 Jul 2009 21:05:01 +0000

In BoomTown’s bold quest to annoyingly stick a Flip digital video camera in the face of every Yahoo senior exec, this week I worked the last nerve of its CTO and EVP of Products, Aristotle “Ari” Balogh.

Actually, the 45-year-old Balogh is a very calm and pleasant man, especially considering the huge responsibility that has been foisted on him by CEO Carol Bartz to rejigger how Yahoo (YHOO) makes its products and services and deploy its technology in a more efficient, centralized and most of all, innovative manner.

It is actually a process that was started under the previous leadership, especially President Sue Decker.

But now, after a number of reorgs, a wide swath of Yahoo is under Balogh’s purview–from search to open initiatives to product development to trying to fix Yahoo’s big problem of never quite getting its innovations out the door.

To explain all this, Balogh sat down with me twice–he is clearly a glutton for punishment–to talk about where Yahoo stood as it sought to dig itself out of its long slump and reemerge as the potent Internet force it once was.

While he successfully avoided the questions about Yahoo’s talks to do a search and advertising partnership with Microsoft (MSFT), he did talk about his view of its new Bing search service (well done, but can it scale?–which is an engineer’s favorite schoolyard taunt).

He also addressed the bigger question of how Yahoo can stay relevant in the fast-changing Web 2.0 world.

To Balogh, copying trendsetters like Facebook is not the answer. For example, he noted that Yahoo is more a place where consumers do “one-way” follows of things important in their lives rather than wanting another social-network service (which Yahoo has tried and failed at, actually).

“We’re not going to be another social network,” said Balogh flatly, agreeing that that boat has already long sailed without Yahoo on it with a significant product–Yahoo famously failed to buy Facebook, well before Balogh arrived in early 2008 from VeriSign (VRSN). “But we can be a place where people make and manage the important connections they have.”

How this will all play out is one of the most interesting questions in Silicon Valley because–even after all the turmoil–Yahoo remains one of the largest sites on the Web.

About 500 million monthly unique visitors enter its homepage and course through its vast site constantly, from its search pages to its massive email and instant-messaging services and its popular suite of content sites.

No one says Yahoo is not big–what everyone says is that it has missed many major and critical Internet trends as it has become mired in a management morass and external battles.

Now, with new leadership in place, observers are waiting to see what’s next.

In this regard, it is important what Balogh thinks since he is perhaps Yahoo’s only person who even closely resembles a Web product visionary now that former CEO and co-founder Jerry Yang has stepped aside and Bartz has taken up command.

While he typically shies away from the spotlight, he is not bashful about talking about Yahoo’s infamous lugubrious development process.

“We have pockets of great technology that we have to really put back together into a coherent infrastructure,” said Balogh. “We have to get the basics right and focus on those core daily experiences that make Yahoo extraordinary.”

That is easier said than done, especially when changes impact so many consumers and, of course, the bottom line. Choosing what key trends to attack is harder for a large public company like Yahoo, which has a lot to protect in its current businesses.

“There will always be a battle between new ideas and monetization,” said Balogh. “The question is how much do you push that line back and forth?”

That fine line will surely be tested with the rollout of its new homepage in the fall, a long project that has been codenamed “Metro.”

“It is not a radical departure, but we have given users more power to do what they want and also serve as the best of Web versus that is already inside of Yahoo,” said Balogh of the new homepage. “With technology, it is always a push-pull.”

Here’s my video interview with him, talking about all this and more:

[ See post to watch video ]

Ex-Yahoo Ad Exec Karnstedt to Efficient Frontier

Kara Swisher — Thu, 02 Apr 2009 18:16:27 +0000

Former top Yahoo advertising exec David Karnstedt (pictured here), who has been parked at a Silicon Valley venture firm since he left the company, has been named president and CEO of Efficient Frontier.

Interestingly, another former Yahoo (YHOO) exec, Ellen Siminoff, has also been CEO at the Sunnyvale, Calif.-based search engine marketing firm. She is now chairman.

Karnstedt, who was SVP of of Yahoo’s North American sales until last fall, replaces James Beriker.

He has most recently been an executive-in-residence at Redpoint Ventures, an investor in Efficient Frontier.

Here is an interview I did with Karnstedt in 2007, when he was at Yahoo.

And here is the full press release:

Efficient Frontier Names David Karnstedt as President and CEO

Former Redpoint Ventures Executive-in-Residence and Senior Vice President of Yahoo!’s North American Sales Brings Extensive Experience to the Post

Sunnyvale, Calif. – April 2, 2009 – Efficient Frontier, the worldwide leader in Search Engine Marketing (SEM) technology and services, today announced that David Karnstedt has been named President and Chief Executive Officer of the company.

Karnstedt most recently was an Executive-in-Residence at Redpoint Ventures, an investor in Efficient Frontier. Prior to Redpoint, he served as Senior Vice President of Yahoo!’s North American Sales with responsibility for more than $3 billion in revenue. During his tenure at Yahoo!, he successfully led the integration of the Search and Display sales teams into one central unit and helped establish Yahoo! as a recognized leader in both display and search marketing.

“We feel incredibly fortunate to have someone of David’s caliber join Efficient Frontier at this point in the company’s life cycle,” said Ellen Siminoff, Chairwoman of Efficient Frontier’s Board of Directors. “David’s extensive experience in the Internet space – specifically search – will be a huge asset as he leads the company forward.”

Karnstedt’s experience includes several industry firsts. Prior to Yahoo!, David led the Direct Sales team at Overture Services, the company that pioneered the paid search industry and was acquired by Yahoo! in 2003. He also served as Vice President and General Manager of Alta Vista, where he was responsible for the consumer business and helped shape product development and marketing strategies that leveraged the auctions-based search approach. Prior to Alta Vista, David served as Western Advertising Director at Wired Digital where he helped to develop some of the first advertising models on the Web. He is also active in the industry, having served on both the Advertising Council and Interactive Advertising Association’s Boards of Directors.

“As the leading global Search Engine Marketing company, Efficient Frontier has built tremendous assets –
including its technology platform, a global presence and a great team,” said David Karnstedt. “I plan to build on these key assets by expanding the company’s leadership in search, diversifying into complimentary product offerings and increasing its global presence. I am pleased to lead the company into its next phase of growth.”

Karnstedt is replacing James Beriker, who held executive positions at the company since April 2007 and was its President, CEO and a member of the Board of Directors from February 2008 until March 2009. The company’s business expanded significantly while James was CEO. We are appreciative of his efforts and contributions.

Yahoo Content Model Gets Remixed as Product Development Is "Globally" Centralized

Kara Swisher — Fri, 20 Feb 2009 13:45:48 +0000

Will Yahoo’s media properties fall flat with sweeping new changes that are afoot that will drastically change the way the company bakes its content offerings?

Or will the ability to have a single, highly scaleable, centrally developed architecture make the media programming Yahoo delivers more responsive and flexible in the era of fast-twitch bloggers (all while cutting costs)?

According to many sources inside and outside the company, product development for Yahoo’s heavily trafficked media operations–including its powerful News, Finance and Sports sites–is set to be moved under Ash Patel, who is EVP of the company’s Audience Product Division.

The move has been supported by U.S. Audience head Jeff Dossett, who came to Yahoo (YHOO) from Microsoft (MSFT). He replaced former media head Scott Moore, who is about to take over content efforts at Microsoft.

The centralization of product development for the media properties was much resisted by Moore and by many managers within Yahoo’s media group, who are worried and unhappy about the upcoming change.

Sources told BoomTown that it is one of many changes coming to the unit, which is likely to soon get a dramatic management restructuring too.

Under the new configuration, which sources said had been approved by CEO Carol Bartz, media products–but not editorial programming–will be developed “globally” at Yahoo’s Sunnyvale HQ in Northern California.

Until now, such development has been mostly done by individual media properties, many of which are located down south, in Santa Monica.

But a move to global product and platform development has been steady at Yahoo for a while. The move to change how media are made was initially championed by former President Sue Decker, but has continued to move forward after she announced in January that she planned to leave the company.

As with most things, there are pros and cons to the new approach.

The pro argument posits that centralizing the product development of a Yahoo media offering drives efficiencies, saves money, eliminates redundancies and accelerates growth across the world.

Said one on-the-bandwagon exec to me in an email: “This is a good and smart plan to achieve better balance between the benefits of a globally scalable product development and the need for regions to be very close to and responsive to local user and advertiser needs…there is huge upside (in user engagement and monetization) that will come from a deeper focus on editorial, content (original and licensed) and programming within the properties and most importantly across the network.”

Those who do not like the idea think it is wrong to separate the development of a product from the programming because the two are intricately dependent and need to be tweaked delicately.

In addition, they argue, it makes Yahoo media offerings, which have been largely successful, less unique and more dull.

“It’s like separating the cook from the recipe and ingredients,” said one person who thinks that it’s very hard to separate product from the content online. “You could end up with a really bad cake.”

Translation: I don’t think that I can take it/’Cause it took so long to bake it/And I’ll never have that recipe again.

Whatever the case for Yahoo’s media properties, I think we can all completely agree that this Donna Summers rendition of “MacArthur Park” remains as fresh and delicious as ever (plus it’s a karaoke video version, so feel free to sing along):