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	<title>BoomTown &#187; Steve Case</title>
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		  <title>All Things Digital</title>
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		<title>Exclusive: CBS Digital CEO Smith to Leave to Start a Silicon Valley Advisory Firm (First Customer? CBS)</title>
		<link>http://kara.allthingsd.com/20091028/exclusive-cbs-digital-ceo-smith-to-leave-to-start-a-silicon-valley-advisory-firm-first-customer-cbs/</link>
		<comments>http://kara.allthingsd.com/20091028/exclusive-cbs-digital-ceo-smith-to-leave-to-start-a-silicon-valley-advisory-firm-first-customer-cbs/#comments</comments>
		<pubDate>Wed, 28 Oct 2009 17:00:25 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=20009</guid>
		<description><![CDATA[Quincy Smith, the high-profile CEO of CBS Interactive, is planning on leaving his job at the media giant in January to start an advisory firm in Silicon Valley, according to several sources.

But, in an interesting twist, Smith will remain an adviser to CBS under a multiyear contract, sources added, making it his first client. Apparently, Smith will focus intently on authentication issues for the company.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/10/quincy-smith.jpg"><img src="http://kara.allthingsd.com/files/2009/10/quincy-smith.jpg" alt="quincy-smith" title="quincy-smith" width="244" height="183" class="alignright size-full wp-image-20011" /></a></p>
<p>Quincy Smith, the high-profile <a href="http://www.cbsnews.com/stories/2006/11/17/utility/main2194068.shtml">CEO of CBS Interactive</a>, is planning on leaving his job at the media giant in January to start an advisory firm in Silicon Valley, according to several sources.</p>
<p>But, in an interesting twist, Smith (pictured here) will remain an adviser to CBS (CBS) under a multiyear contract, sources added, making it his first client.</p>
<p><strong>UPDATE:</strong> CBS confirmed the move BoomTown earlier reported, in a press release below.</p>
<p>Apparently, Smith will focus intently on video monetization, authentication and other digital issues for the company. CBS is calling it a &#8220;transition to a new role,&#8221; in its official statement.</p>
<p>CBS Interactive President Neil Ashe will take over Smith&#8217;s duties, but without the CEO title, which was a relatively new one for Smith.</p>
<p>CBS is television&#8217;s most popular network again this season and its interactive properties are among the top ten in aggregate in both traffic and video.</p>
<p>&#8220;I&#8217;m very pleased to extend our relationship with Quincy, who is one of the finest minds working in Interactive media today,&#8221; said Leslie Moonves, president and CEO of CBS Corporation, in a statement. &#8220;Quincy helped put CBS Interactive on the map and we are now a Top 10 presence in premium content.&#8221;</p>
<p>Said Smith: &#8220;It&#8217;s a huge honor to count CBS as my first client. In three years, this company has grown its Interactive profile immeasurably, and yet there is so much more to be done. I love CBS and its people and I look forward to working closely with them to help CBS become the premier video content company, regardless of platform or screen.&#8221;</p>
<p><a href="http://mediamemo.allthingsd.com/20090511/cbs-digital-boss-quincy-smith-plans-his-next-deal-his-own-ma-shop/">MediaMemo&#8217;s Peter Kafka wrote in May</a> about the possibility of Smith departing CBS, where he has worked since late 2006. </p>
<p>As Kafka wrote, Smith has long wanted to start a new media consultancy and has also wanted to return to Silicon Valley. </p>
<p>In fact, the man BoomTown has dubbed the &#8220;Energizer Bunny of the Web&#8221; was an early employee at Netscape Communications in the Web 1.0 heyday, tried his hand at venture capital and worked on tech deals for media banking firm Allen &#038; Co.</p>
<p>At CBS during the Web 2.0 era, Smith has been aggressively guiding the company into a series of transactions, including the $280 million acquisition of Last.fm in 2007 and the $1.8 billion purchase of CNET last year.</p>
<p>Smith has also been involved with digital issues related to CBS&#8217;s strong television assets. He has championed&#8211;unlike other media giants&#8211;widely distributing CBS content online and keeping control of its advertising sales. </p>
<p>People close to Smith say he often talks of trying to emulate Dan Case, the late brother of AOL founder Steve Case and the former CEO of Hambrecht &#038; Quist, one of the more influential among Silicon Valley investment banks during the first Web boom.</p>
<p>Sources said that the time has now come and that the move is expected to be announced very soon. </p>
<p>It is also likely that Smith&#8217;s top business development exec at CBS, Mike Marquez, will also leave to join him at the still unnamed firm.</p>
<p>BoomTown suggestion for a name: <em>Q 3.0</em>.</p>
<p>Here&#8217;s Smith in a cameo for a <a href="http://kara.allthingsd.com/20070523/ready-for-his-close-up-quincy-smith-on-wallstrip/">video spoof after he paid $5 million for Wallstrip</a>, the funny business video site which has since been severely sidelined:</p>
<p><embed wmode="transparent" src="http://blip.tv/scripts/flash/blipplayer.swf?autoStart=false&#038;file=http://blip.tv/file/get/Wallstrip-WallstripWallstripcomLLC877.flv%3Fsource%3D10" quality="high" width="380" height="313" name="movie" type="application/x-shockwave-flash" pluginspage="http://www.macromedia.com/go/getflashplayer"></embed>		</p>
<blockquote class="memo"><p><strong>QUINCY SMITH SIGNS MULTI-YEAR ADVISORY AGREEMENT WITH CBS CORPORATION</p>
<p>CEO of CBS Interactive to Depart in January 2010 but Will Continue Working with Company on Video Content Monetization, Among Other Projects</strong></p>
<p>CBS Corporation announced today that Quincy Smith, Chief Executive Officer of its CBS Interactive division, will transition to a new role with the company beginning January 2010 as he starts an independent advisory business. In this new role, Smith will advise CBS on strategies and opportunities for growth across the Company’s interactive businesses. Smith, who had led CBS Interactive since November 2006, will remain with CBS Corporation as the division’s CEO through the end of 2009.  Neil Ashe will continue as President of the division.</p>
<p>Smith will continue to be closely involved in CBS’s initiatives related to next-generation monetization of video, including oversight of the Company’s effort to explore authentication as a new, additive method of distribution. He will also advise on partnering with technology companies to expand CBS’s interactive presence, as well as explore new growth opportunities related to content, services and applications.</p>
<p>&#8220;I&#8217;m very pleased to extend our relationship with Quincy, who is one of the finest minds working in Interactive media today,&#8221; said Leslie Moonves, President and CEO of CBS Corporation. &#8220;Quincy helped put CBS Interactive on the map and we are now a Top 10 presence in premium content. His entrepreneurial spirit and his passion for the business have helped this Company attract some of the most creative minds working in digital media. I know he will continue to be successful in all he&#8217;s yet to do, and we&#8217;re very happy to have Quincy working with us in this new role at CBS.&#8221;</p>
<p>&#8220;It&#8217;s a huge honor to count CBS as my first client,&#8221; said Smith. &#8220;In three years, this company has grown its Interactive profile immeasurably, and yet there is so much more to be done. I love CBS and its people and I look forward to working closely with them to help CBS become the premier video content company, regardless of platform or screen. I especially want to thank Leslie for his leadership and counsel, and for giving me this opportunity to continue working with CBS.&#8221;</p>
<p>Smith came to CBS Interactive in 2006, and in three years helped build a division that has become a top ten property in terms of worldwide visitors and video views. CBS&#8217;s acquisition of CNET in 2008 added industry-leading Web sites like CNET.com, GameSpot, TV.com, chow.com and BNET.com to a portfolio that had already included top ranking properties like cbs.com, cbssports.com and last.fm. Today, CBS Interactive sites span nearly every category of premium content on the Web, across news, sports and entertainment.</p>
<p>Previously, Smith was an executive with Allen &#038; Company, where he was involved with multiple transactions and advised companies such as Comcast, Google and CBS. Prior to Allen &#038; Company, Smith was a Founding Partner of The Barksdale Group, a venture capital firm. Previously, Smith spent five years at Netscape where he ran Investor Relations and Corporate Development and played a role in over 20 joint ventures, investments and acquisitions including Netscape&#8217;s ultimate sale to AOL. Prior to that, Smith was an investment banker for Morgan Stanley.</p></blockquote>
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		<title>Loïc Le Meur Speaks About New (and Improved?) Seesmic!</title>
		<link>http://kara.allthingsd.com/20090918/loic-le-meur-speaks-about-new-and-improved-seesmic/</link>
		<comments>http://kara.allthingsd.com/20090918/loic-le-meur-speaks-about-new-and-improved-seesmic/#comments</comments>
		<pubDate>Fri, 18 Sep 2009 11:11:21 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=18568</guid>
		<description><![CDATA[When BoomTown went to visit serial entrepreneur Loïc Le Meur early last year at his San Francisco HQ, he was stoked about the prospects of his "video conversation" community start-up.

Fast-forward to today and the entire business plan of Seesmic has been upended, with the video part pretty much junked. Now Le Meur is focused almost entirely on his social media desktop client, as well as Web and mobile versions, which began as a dashboard for Twitter. 

If at first you don't succeed, dump and change again--the motto of Silicon Valley!]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/09/6a00d8345163e169e201157008c0c1970b-800wi.jpg"><img src="http://kara.allthingsd.com/files/2009/09/6a00d8345163e169e201157008c0c1970b-800wi.jpg" alt="6a00d8345163e169e201157008c0c1970b-800wi" title="6a00d8345163e169e201157008c0c1970b-800wi" width="136" height="136" class="alignright size-full wp-image-18569" /></a></p>
<p>When BoomTown<a href="http://kara.allthingsd.com/20080227/kara-visits-seesmic-and-chats-with-loic-le-meur/"> went to visit serial entrepreneur Loïc Le Meur early last year</a> at his San Francisco HQ, he was stoked about the prospects of his &#8220;video conversation&#8221; community start-up called Seesmic.</p>
<p>That was especially due to the influx of $6 million into his bank account by high-profile angel investors like LinkedIn&#8217;s Reid Hoffman, former AOL head Steve Case, SoftTech VC Jeff Clavier, Zynga&#8217;s Mark Pincus, investor Ron Conway, FON founder Martin Varsavsky and others.</p>
<p>Fast-forward to today and the entire business plan of Seesmic has been upended, with the video part pretty much junked.</p>
<p>Now, Le Meur is focused almost entirely on his social media desktop client, as well as Web and mobile versions, which began as a dashboard for Twitter called twhirl. </p>
<p>If at first you don&#8217;t succeed, dump and change again&#8211;the motto of Silicon Valley!</p>
<p>Seesmic has added a lot more Web services to the client to make it stickier, such as announcing yesterday that it would <a href="http://blog.seesmic.com/2009/09/seesmic-desktop-version-06-updates.html">allow users to access and manage Facebook Pages</a>.</p>
<p>The idea behind Seesmic, as well as competitors such as TweetDeck, is to allow users to manage their various social media tools much like their email accounts.</p>
<p>And while the service&#8217;s desktop client software has been a focus, Le Meur is also pushing its Web and mobile versions, all in the hopes that the newest innovation is the right one.</p>
<p>Here&#8217;s a tour I did of Seesmic&#8217;s new HQ and a video interview I did with Le Meur about all the changes:</p>
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		<title>Dear Tim: Here's a Tour of the It-Takes-a-Licking-but-Keeps-on-Ticking AOL Brand</title>
		<link>http://kara.allthingsd.com/20090728/dear-tim-heres-a-tour-of-the-it-takes-a-licking-and-keeps-on-ticking-aol-brand/</link>
		<comments>http://kara.allthingsd.com/20090728/dear-tim-heres-a-tour-of-the-it-takes-a-licking-and-keeps-on-ticking-aol-brand/#comments</comments>
		<pubDate>Tue, 28 Jul 2009 07:02:42 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=16492</guid>
		<description><![CDATA[What's next for AOL? 

Reviving the "You've Got Mail!" motto?

Or: "The Future. Now Available."--set to music from "The Jetsons"?

What about: "So easy to use, no wonder it's #1!"

Or maybe, it should just use a nice loooooooong busy signal as its calling card again?

Well, it could happen, now that new CEO Tim Armstrong has fallen prey to the siren call of the AOL brand name, after years of seeing the company wander in the anything-but-the-AOL wilderness.

Thus, he's decided to try to welcome the prodigal brand back home, even as he prepares to spin it off in November from Time Warner.

Uh-oh.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/07/youve-got-mailjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/youve-got-mailjpg-218x300.jpg" alt="youve-got-mailjpg" title="youve-got-mailjpg" width="218" height="300" class="alignright size-medium wp-image-16511" /></a></p>
<p>What&#8217;s next for AOL? </p>
<p>Reviving the &#8220;You&#8217;ve Got Mail!&#8221; motto?</p>
<p>Or: &#8220;The Future. Now Available.&#8221;&#8211;set to music from &#8220;The Jetsons&#8221;?</p>
<p>What about: &#8220;So easy to use, no wonder it&#8217;s #1!&#8221;</p>
<p>Or maybe, it should just use a nice <em>loooooooong</em> busy signal as its calling card again?</p>
<p>Well, it could happen, now that new CEO Tim Armstrong has fallen prey to the siren call of the AOL moniker, as have many&#8211;way too many&#8211;before him. </p>
<p>After years of seeing the company wander in the anything-but-the-AOL wilderness, Armstrong has decided to try to welcome the prodigal brand back home, even as he prepares to spin it off in November from Time Warner (TWX), trading on the New York Stock Exchange once again under the AOL stock ticker.</p>
<p>Thus, he has renamed the Platform A advertising unit AOL Advertising; changed its <a href="http://kara.allthingsd.com/20080519/long-live-aols-people-networks-or-better-red-than-dead">unfortunately named People Networks</a>&#8211;which is made up of the communications and community properties&#8211;to AOL Communications; and done the same for its <a href="http://kara.allthingsd.com/20090112/mediaglow-aol-glow-heres-the-entire-press-release-too">MediaGlow</a>, which is now under AOL Media.</p>
<p>There is also in the new AOL-centric universe: <a href="http://kara.allthingsd.com/20090611/back-to-the-future-aol-adds-local-with-two-acquisitions-including-ceos-start-up/">AOL Local &#038; Mapping</a> and <a href="http://kara.allthingsd.com/20090717/exclusive-patch-media-ceo-brod-now-heading-aols-venture-unit">AOL Ventures</a>, where all the bad acquisitions&#8211;like the Bebo social networking service&#8211;go to die.</p>
<p><a href="http://kara.allthingsd.com/files/2009/07/christine-dvd-coverjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/christine-dvd-coverjpg-210x300.jpg" alt="christine-dvd-coverjpg" title="christine-dvd-coverjpg" width="210" height="300" class="alignleft size-medium wp-image-16514" /></a></p>
<p>While BoomTown admires Armstrong&#8217;s moxie, there is some dicey past history related to the AOL brand&#8211;which I lovingly call the &#8220;Christine&#8221; of the Internet industry&#8211;that he might want to be aware of:</p>
<p>* The start-up from which AOL first sprung was named Control Video Corp., which was founded to create a device that would allow users of the Atari 2600 videogame machine to download games over telephone lines.</p>
<p>* After it tanked, CVC was reborn in 1985 as Quantum Computer Services, which had offerings with names like Q-Link for Commodore computers and AppleLink for Apple (AAPL) Macintosh computers.</p>
<p>* In October 1989, the-AOL CEO, Steve Case, announced a company contest: What should Quantum rename its main online service?</p>
<p>The suggestions that came in—Crossroads, Explore and Infinity—sounded like drug treatment programs or new car brands.</p>
<p>Dismissing them all, Case offered a bland creation of his own: America Online, with a second option of Online America.</p>
<p>Other staffers understandably derided it as hokey, but Case essentially stuffed the ballot box and voted his suggestion the winner anyway.</p>
<p>Later, he would change it to just its initials, AOL.</p>
<p>* Case also hit on the idea of attaching voice files to the software with cheery little sound bites that would make the service feel homey.</p>
<p>The team settled on four phrases: &#8220;Welcome,&#8221; &#8220;You&#8217;ve got mail,&#8221; &#8220;File&#8217;s done,&#8221; and &#8220;Goodbye.&#8221;</p>
<p>A customer service representative named Karen Edwards had mentioned that her husband, Elwood, was a professional broadcaster, so for testing purposes, Case asked if Elwood might read those four phrases into a cassette tape.</p>
<p>The test tape was put into use, and Elwood Edwards, quite by chance, ended up having one of the most listened-to voices on the planet.</p>
<p><a href="http://kara.allthingsd.com/files/2009/07/aol_s397m4_diskjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/aol_s397m4_diskjpg-250x265.jpg" alt="aol_s397m4_diskjpg" title="aol_s397m4_diskjpg" width="250" height="265" class="alignright size-medium wp-image-16515" /></a></p>
<p>* In July 1993, AOL marketing chief Jan Brandt supersized the AOL brand by asking Case for permission to spend $250,000 on a direct-mail campaign.</p>
<p>She recalls him telling her it wouldn’t work. He told me in an interview he did no such thing.</p>
<p>Whatever the case, she got permission, and thus began the very low-tech marketing blitz of hundreds of millions of disks that would make AOL a household name—and annoyance.</p>
<p>There were even AOL disks flash-frozen in Omaha Steaks.</p>
<p>* In a 1993 meeting between Case and then-Microsoft (MSFT) CEO Bill Gates, annoyed by the innovative start-up, Gates famously told Case, &#8220;I can buy 20 percent of you or I can buy all of you. Or I can go into business myself and bury you.&#8221;</p>
<p>None of those ever came to pass, which is a reason to cheer the AOL brand. But&#8211;given Microsoft&#8217;s weak record in the online business&#8211;this is also not saying much.</p>
<p>* AOL&#8217;s brand has gone through a lot of name-calling, some of it quite deserved. Here are some: &#8220;The Online K-mart,&#8221; &#8220;America On Hold,&#8221; &#8220;The Giant Sucking Sound.&#8221;</p>
<p>But this one from its earliest days is my favorite: &#8220;The Cockroach of Cyberspace.&#8221;</p>
<p>* AOL did a lot of television commercials to hype the service, some of which you can see below. In one especially weird one, AOL hired Adam West of the goofy &#8220;Batman&#8221; television series.</p>
<p>* When AOL and Time Warner announced their merger on January 10, 2000, and renamed the company AOL Time Warner, AOL owned 55 percent and the combined market valuation was thought to be in the hundreds of billions.</p>
<p>Today, with Google (GOOG) <a href="http://digitaldaily.allthingsd.com/20090727/google-got-fail/">selling back its five percent stake in AOL</a>, AOL&#8217;s value has plummeted to about $6 billion. Time Warner is currently worth just over $33 billion.</p>
<p><a href="http://kara.allthingsd.com/files/2009/07/towtruckcarsjpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/07/towtruckcarsjpg-250x176.jpg" alt="towtruckcarsjpg" title="towtruckcarsjpg" width="250" height="176" class="alignleft size-medium wp-image-16516" /></a></p>
<p>* When Jon Miller&#8211;now digital head at News Corp. (NWS)  took over at AOL in mid-2002, after said merger failed miserably and the brand was taken off the corporate name, he spent some time visiting the company’s other divisions, and related an anecdote to me that he’d told them, to try to help move the relationships forward.</p>
<p>“Have you ever had your car towed in New York?” he said he’d ask executives in other divisions. “When your car gets towed, there’s a sign at the place where you go to pick it up that says, ‘The person behind this window did not tow your car. If you cooperate with them, you will get your car back quicker.’”</p>
<p>Tim, Time Warner is still waiting for Christine to be returned, so good luck with that rebranding!</p>
<p>And, while we await the turnaround, here is a little video I did for Tim about my (lack of) AOL branding expertise with my assistant Ed, and also some of the better AOL television commercials:</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=DFA2B43F-D6ED-4877-B266-1DD7A809FD19&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={DFA2B43F-D6ED-4877-B266-1DD7A809FD19}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/xItCBJhKYwE&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/xItCBJhKYwE&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/XFb6Uwkdgzw&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/XFb6Uwkdgzw&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/_SVXqvrFtOM&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/_SVXqvrFtOM&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/ccirHBOavaE&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/ccirHBOavaE&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
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		<title>Google Names Company Veteran Dennis Woodside to Replace Tim Armstrong as Ad Lead</title>
		<link>http://kara.allthingsd.com/20090317/google-names-company-vet-dennis-woodside-to-replace-tim-armstrong-as-ad-lead/</link>
		<comments>http://kara.allthingsd.com/20090317/google-names-company-vet-dennis-woodside-to-replace-tim-armstrong-as-ad-lead/#comments</comments>
		<pubDate>Tue, 17 Mar 2009 23:16:09 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[Google]]></category>
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		<category><![CDATA[Kara Swisher]]></category>
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		<category><![CDATA[David Rosenblatt]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=11028</guid>
		<description><![CDATA[That was fast. 

Longtime--well, five years, which is a dog's age at the search giant--Google sales exec Dennis Woodside will become VP, Americas Operations, replacing outgoing exec Tim Armstrong, who was named chairman and CEO of Time Warner online unit AOL last week.

Woodside will start in the next few weeks, said Google in an internal communication about the appointment, as Armstrong transitions from Google to AOL.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/03/dennis_woodside2.jpg"><img src="http://kara.allthingsd.com/files/2009/03/dennis_woodside2-240x300.jpg" alt="dennis_woodside2" title="dennis_woodside2" width="240" height="300" class="alignright size-medium wp-image-11033" /></a></p>
<p>That was fast. </p>
<p>Longtime&#8211;well, five years, which is a dog&#8217;s age at the search giant&#8211;Google sales exec Dennis Woodside (pictured here) will become VP, Americas Operations, replacing outgoing exec Tim Armstrong, who was named chairman and CEO of Time Warner (TWX) online unit AOL last week.</p>
<p>Woodside, 40, will start in the next few weeks, said Google (GOOG) in an internal communication about the appointment, as Armstrong transitions from Google to AOL. It is the key advertising sales job at Google.</p>
<p>Armstrong has already been hard at work at AOL, in fact, <a href="http://kara.allthingsd.com/20090317/hes-baaaaaack-steve-case-reemerges-at-aol/">leading an employee rally today at its former HQ in Dulles, Viriginia</a>, which included former AOL execs Steve Case and Ted Leonsis.</p>
<p>(And he will hold a similar meeting at AOL&#8217;s New York office tomorrow, BoomTown has been told. But let&#8217;s hope he does not roll out, say, former Time Warner CEO Jerry Levin, which would be taking this old-home-week stuff too far!)</p>
<p>While Woodside is a well-known exec within Google, his name was not as prominent in the speculation about which internal Googler would be named by CEO Eric Schmidt to replace the well-known Armstrong. </p>
<p><a href="http://mediamemo.allthingsd.com/20090313/who-replaces-tim-armstrong-at-google-the-david-rosenblatt-fan-club-pipes-up">Wrote MediaMemo&#8217;s Peter Kafka last week</a>, for example, when the Armstrong departure was announced: </p>
<p>&#8220;According to a (very informal) flash poll of Googlers, ex-Googlers and Google competitors I conducted last night, the answer should be obvious: David Rosenblatt, the former Doubleclick CEO, who now runs Google’s display business.&#8221;</p>
<p>Woodside will also have a slightly lesser title than Armstrong, who was a corporate SVP, was president of the America Operations and was also on Google&#8217;s powerful operating committee.</p>
<p>But that&#8217;s part of the changes, mentioned in a long statement by even bigger sales boss Omid Kordestani, SVP, Global Sales &#038; Business Development, to whom Woodside will report (the key graph is the last one, although the golf dig is funny):</p>
<blockquote class="memo"><p>In the five and a half years that Dennis has been at Google (that&#8217;s over half our company&#8217;s lifetime) he&#8217;s brought incredible integrity and entrepreneurialism to everything he&#8217;s done. I remember Dennis setting off from Mountain View in 2005, a year and a half after he joined, to start our direct sales operations in Eastern Europe, which he quickly transformed into a substantial part of our business. He also set up our Inside Sales Operations in Dublin &#8211; again building it from scratch. In September 2006, he became our Vice President for the UK, Ireland and Benelux where he&#8217;s helped to create a first class team as well as establish very positive relationships with our big partners on both the advertiser and agency side, including 02, Marks &#038; Spencer, Amazon and Omnicom. </p>
<p>Ever since I met Dennis in 2003, I have been impressed by his combination of entrepreneurialism and operational excellence. He&#8217;s never afraid to try new things and always ready to roll up his sleeves and pitch in&#8211;whether it means moving his desk to sit with the UK DSO team to see the operations first hand, or being the customers&#8217; advocate internally to help product and engineering better understand market trends. Outside work he loves to do triathlons&#8211;though I would only recommend training with him if you don&#8217;t mind being out-run (if you are looking to beat him, try golf).  </p>
<p>While we are all sorry to see Tim move on, change always brings new opportunities.  We believe it&#8217;s now time not just to roll-out globally the best practices from the different regional sales teams&#8211;the Americas, EMEA and Asia Pacific&#8211;but also to tailor our business strategies more closely to the different situations we face in different countries (more mature versus less mature markets).</p></blockquote>
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		<title>He's Baaaaaack: Steve Case Reemerges at AOL</title>
		<link>http://kara.allthingsd.com/20090317/hes-baaaaaack-steve-case-reemerges-at-aol/</link>
		<comments>http://kara.allthingsd.com/20090317/hes-baaaaaack-steve-case-reemerges-at-aol/#comments</comments>
		<pubDate>Tue, 17 Mar 2009 16:10:17 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=11011</guid>
		<description><![CDATA[As BoomTown reported earlier today, AOL was abuzz with the rumors that former execs from the online service's glory days, including still controversial former CEO Steve Case, might make an appearance at a huge staff pep rally called by its new CEO Tim Armstrong. 

And so Case did show up in front of a cheering crowd this morning, along with former AOL vice chairman Ted Leonsis.

Considering that many at Time Warner, which owns AOL, still harbor resentment towards Case about the disastrous merger between it and AOL a half-decade ago, the move is groundbreaking for the troubled online service and perhaps a sign that it is finally time to move forward.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/03/6a00d83451c79e69e200e54f30a1528833-640wi.jpg"><img src="http://kara.allthingsd.com/files/2009/03/6a00d83451c79e69e200e54f30a1528833-640wi-300x199.jpg" alt="6a00d83451c79e69e200e54f30a1528833-640wi" title="6a00d83451c79e69e200e54f30a1528833-640wi" width="300" height="199" class="alignright size-medium wp-image-11018" /></a></p>
<p>As <a href="http://kara.allthingsd.com/20090316/how-to-juice-aol-a-spin-out-of-course-but-also-a-reunion-at-dulles-hq/">BoomTown reported earlier today</a>, AOL was abuzz with the rumors that former execs from the online service&#8217;s glory days, including still controversial former CEO Steve Case (pictured here), might make an appearance at a huge staff pep rally called by its new CEO Tim Armstrong. </p>
<p>And so Case did show up in front of a cheering crowd this morning, along with former AOL vice chairman Ted Leonsis.</p>
<p>Considering that many at Time Warner (TWX), which owns AOL, still harbor resentment towards Case about the disastrous merger between it and AOL a half-decade ago, the move is groundbreaking for the troubled online service and perhaps a sign that it is finally time to move forward.</p>
<p>In related news, Sasquatch will appear on the Time Warner-owned CNN&#8217;s &#8220;Larry King Live&#8221; show tonight.</p>
<p>The appearance by Case took place on AOL&#8217;s former HQ in Dulles, Virginia, on the tented lawn of the sprawling campus for the company, which only a decade ago was the dominant online powerhouse.</p>
<p>The event was broadcast to the AOL empire worldwide, reaching thousands of employees, and included all of AOL&#8217;s top execs and several from Time Warner, such as General Counsel Paul Cappuccio and CFO John Martin. </p>
<p>Leonsis, who gave a &#8220;lucky&#8221; green tie to Armstrong, engendered cheers as he spoke of the importance of change.</p>
<p>But it was Case&#8217;s entry that was a shock to the standing-room only audience of 1,000. He told the crowd that he would be a &#8220;cheerleader on the sidelines&#8221; for AOL. </p>
<p>Both Case and Leonsis talked about putting the past behind the service&#8211;and there is a lot of past to put behind, I might add, between AOL and the media giant&#8211;and were very supportive of Armstrong.</p>
<p>Armstrong, who was a key advertising exec at Google (GOOG), made the point of joking that Case and Leonsis were &#8220;on the payroll&#8221; at AOL again. </p>
<p>Armstrong focused mostly on AOL products, rather than its troubled history, employee morale and the importance of reviving the famous but tarnished brand.</p>
<p>And to get AOLers jazzed again about reviving the service, Armstrong asked rhetorically: &#8220;Are you committed to putting America <em>back</em> online?&#8221;</p>
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		<title>How to Juice AOL: A Spin-Out, Of Course, But Also a Reunion at Dulles HQ?</title>
		<link>http://kara.allthingsd.com/20090316/how-to-juice-aol-a-spin-out-of-course-but-also-a-reunion-at-dulles-hq/</link>
		<comments>http://kara.allthingsd.com/20090316/how-to-juice-aol-a-spin-out-of-course-but-also-a-reunion-at-dulles-hq/#comments</comments>
		<pubDate>Tue, 17 Mar 2009 01:32:45 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=10997</guid>
		<description><![CDATA[First came the go-go hello email, and now new AOL Chairman and CEO Tim Armstrong will address all the troops tomorrow at 11 am EST and has chosen to do so from, of all places, AOL's old center of power in Dulles, Virginia.

Many at AOL hope that Armstrong will quickly and transparently lay out plans for a spin-out of the Time Warner online unit from the media conglomerate, where it has languished for years. 

And sources said Armstrong could further up the ante and help raise the layoff-weary morale by having some former AOL execs from its glory days as the top online player in person at the event.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/03/spinout-lp.jpg"><img src="http://kara.allthingsd.com/files/2009/03/spinout-lp.jpg" alt="spinout-lp" title="spinout-lp" width="275" height="275" class="alignright size-full wp-image-10999" /></a></p>
<p>As soon as he got his new job last week, new AOL Chairman and CEO Tim Armstrong sent out a <a href="http://kara.allthingsd.com/20090315/youve-got-tim-armstrong-his-entire-first-email-to-aol-staff/">rather hopeful email to the troops</a>&#8211;his first communication as the latest leader of the ragtag online service.</p>
<p>&#8220;I’m really looking forward to seeing you and would love to hear your thoughts and suggestions,&#8221; wrote the former Google (GOOG) exec Friday (who alarmingly kind of resembles this Elvis image), &#8220;on how to make AOL and its sister properties the most powerful brands on the Internet.&#8221;</p>
<p>Well, one can hope!</p>
<p>To goose that dream, although he still does not officially start in the job until April 7, Armstrong is also addressing all the troops tomorrow at 11 am EST and has chosen to do so from, of all places, AOL&#8217;s old center of power in Dulles, Virginia.</p>
<p>AOL staffers I spoke to also hope most of all that Armstrong will quickly and transparently lay out plans for a spin-out of the Time Warner (TWX) online unit from the media conglomerate, where it has languished for years. </p>
<p>&#8220;Armstrong would not have taken the job if the plans for a spin out of AOL were not in place and it&#8217;s in everyone&#8217;s interests to signal that it&#8217;s a go right away,&#8221; said one source close to the situation. &#8220;The only catch is the poor economy, but even that should not prevent Time Warner from doing what&#8217;s right to finally fix AOL.&#8221;</p>
<p>And sources said Armstrong could further up the ante tomorrow and help raise the layoff-weary morale by having some former AOL execs from its glory days as the top online player in person at the event. </p>
<p><a href="http://kara.allthingsd.com/files/2009/03/ted_leonsis.jpg"><img src="http://kara.allthingsd.com/files/2009/03/ted_leonsis-207x300.jpg" alt="ted_leonsis" title="ted_leonsis" width="207" height="300" class="alignleft size-medium wp-image-11000" /></a></p>
<p>Several sources said one exec most likely to make an appearance is Ted Leonsis (pictured here), one of AOL&#8217;s most colorful top early execs and a longtime inspirational figure within its ranks.</p>
<p>Unlike most AOL execs from those days, many of whom were eventually run out on a rail, Leonsis also stayed on through its disastrous merger with Time Warner and beyond.</p>
<p>But, like all of the Dulles complex&#8211;which was once the bustling worldwide HQ for AOL&#8211;Leonsis finally left the company, after a falling out with the management regime that Armstrong just hipchecked out of power. He is now AOL&#8217;s vice chairman emeritus.</p>
<p>Both CEO Randy Falco and President Ron Grant moved AOL&#8217;s locus largely to New York, and minimized the staff and influence at Dulles, where most of AOL&#8217;s products have been made since its origins in the early 1990s.</p>
<p>&#8220;It&#8217;s a smart move to go to [the Dulles staff] directly first&#8230;the last regime pretty much shut them out&#8230;and that created bitterness, when we need to be unified,&#8221; wrote one AOL insider to me in an email.</p>
<p>(Sidenote: As the AOL beat reporter at the Washington Post back then, I actually went with then-PR head Jean Case to look over what became the Dulles facility, to see if it would be a good place to expand to; previously, AOL was located in nearby Vienna, behind a car dealership.)</p>
<p>A Leonsis visit at AOL will be like old home week, although some are hoping too that former AOL CEO Steve Case could also make an appearance. He and Leonsis still make online investments together.</p>
<p>But that might still be deeply controversial within Time Warner, where Case and also former Time Warner CEO Jerry Levin are widely blamed for situation that the company found itself in when the Web 1.0 bubble burst and AOL&#8217;s once vaunted valuation collapsed. </p>
<p>Although Case and Time Warner CEO Jeff Bewkes have since moved on, bygones have not been bygones within Time Warner.</p>
<p>And, while it is often denied by top execs, AOL has suffered because of ill-hidden grudges, which have partly prevented it from being revived, even as other Internet giants have been born in the interim.</p>
<p>Ironically, many of the current crop of shooting stars owe a lot to the pioneering and innovative AOL products, including: its AIM and ICQ instant messaging services, which echo an early version of Twitter; the &#8220;Buddy List,&#8221; which was all about friending; and its deep social networking roots, with chat rooms and profiles that were the Facebook of its day.</p>
<p>The question for Armstrong is: Can AOL go home again?</p>
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		<title>AOL International Head Out: Rejiggering Commences!</title>
		<link>http://kara.allthingsd.com/20090226/aol-international-head-out-rejiggering-commences/</link>
		<comments>http://kara.allthingsd.com/20090226/aol-international-head-out-rejiggering-commences/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 10:44:47 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[Bill Wilson]]></category>
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		<category><![CDATA[Maneesh Dhir]]></category>
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		<category><![CDATA[memo]]></category>
		<category><![CDATA[Netscape]]></category>
		<category><![CDATA[Randy Falco]]></category>
		<category><![CDATA[Ron Grant]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=10362</guid>
		<description><![CDATA[Yahoo's not the only place BoomTown gets internal memos from!

Here's two corporate missive about big changes in AOL's international--such that it is--unit, as the head--Maneesh Dhir (pictured here)--moves on.

The longtime staffer at the Time Warner unit will "return to his entrepreneurial roots," according to a memo from AOL CEO Randy Falco below.]]></description>
			<content:encoded><![CDATA[<p>Yahoo&#8217;s not the only place BoomTown gets internal corporate memos from!</p>
<p><a href="http://kara.allthingsd.com/files/2009/02/dhir_maneesh.jpg"><img src="http://kara.allthingsd.com/files/2009/02/dhir_maneesh.jpg" alt="dhir_maneesh" title="dhir_maneesh" width="75" height="75" class="alignright size-full wp-image-10363" /></a></p>
<p>Here&#8217;s two about big changes in AOL&#8217;s international&#8211;such that it is&#8211;unit, as the head of it&#8211;<a href="http://corp.aol.com/about-aol/maneesh-dhir">Maneesh Dhir</a> (pictured here)&#8211;moves on.</p>
<p>A longtime staffer at the Time Warner (TWX) unit will &#8220;return to his entrepreneurial roots,&#8221; according to a memo from AOL CEO Randy Falco below. </p>
<p>Dhir has been based in India since his appointment several years ago. He came to AOL from its acquisition of Netscape in 1999.</p>
<p>And, in another memo from AOL President Ron Grant (also below), it looks like MediaGlow President Bill Wilson will get most of the goodies from Dhir, with all of international publishing reporting to him now, such as AOL Europe&#8217;s Dana Dunne.</p>
<p>(I could tell you endless stories about when AOL first entered the European market&#8211;former head Steve Case tried and failed to get to get the Europe Online moniker&#8211;but that would make you realize just what a digital antique I am.)</p>
<p>Here are the Falco and Grant memos:</p>
<blockquote class="memo"><p><strong>From: Randy Falco<br />
To: ADTECH Global; Platform-A Europe; Intl Employees; US Employees<br />
Sent: Wednesday, February 25, 2009 9:01:13 PM<br />
Subject: Organizational Announcement</strong></p>
<p>Dear AOL colleague,</p>
<p>I’m writing to tell you that Maneesh Dhir, head of our international efforts, has decided that after 10 long and fruitful years with AOL, it’s time to start the next chapter in his career.</p>
<p>Since coming to the company in 1999 as part of AOL’s Netscape acquisition, Maneesh has made many important contributions to AOL. Most recently, of course, he was instrumental in the growth of AOL’s presence worldwide. Under his leadership, AOL went from a company with a consumer presence in just four countries outside the U.S. to one that is now in 38 countries&#8211;including India&#8211;in less than two years. Maneesh was also a key advocate for the rebuilding of our product development efforts so we could more effectively and efficiently launch products worldwide.</p>
<p>Just as important, Maneesh helped us learn the benefits of tapping into a worldwide pool of talent. It was his idea to open an AOL call center in Bangalore in 2002, which quickly became our largest. Two years later, he pushed for the creation of the Bangalore Development Center and the Bangalore Knowledge Center&#8211;important centers for technology, finance, analytics and shared services that are now part of the AOL India operations.</p>
<p>Thanks to these and many other accomplishments, we are now well positioned for global growth in all three of our key businesses&#8211;MediaGlow, Platform-A and People Networks&#8211;as well as our Products &#038; Technologies division.</p>
<p>Having done all this, Maneesh told me he’s ready to return to his entrepreneurial roots. He’ll be staying on for a couple of months to help ensure a smooth transition. There will be subsequent information outlining organizational changes coming shortly.</p>
<p>Please join me in thanking Maneesh for all he’s done for AOL and wishing him the very best on his future endeavors.</p>
<p>Randy</p></blockquote>
<blockquote class="memo"><p><strong>From: Ron Grant<br />
To: ADTECH Global; Platform-A Europe; Intl Employees; US Employees<br />
Sent: Wednesday, February 25, 2009 9:05:37 PM<br />
Subject: Organization Update</strong></p>
<p>Dear AOL colleague,</p>
<p>I want to join Randy in thanking Maneesh Dhir for his outstanding contributions to AOL. I’ve known Maneesh for years, and he’s always been a tireless champion of AOL and of our global ambitions. I’m proud of all that he and his team have accomplished.</p>
<p>With Maneesh’s decision to return to his entrepreneurial roots, we’re taking the opportunity to make organizational changes that will build on the progress he and our international team have achieved.</p>
<p>Our next step is to more closely align and centralize our global publishing efforts under the newly formed MediaGlow business unit, headed by Bill Wilson. Over the last year, we have grown the MediaGlow audience dramatically through our highly efficient content development model. We believe that a more centralized infrastructure will enable us to accelerate MediaGlow’s global growth.</p>
<p>As a result, Dana Dunne, who oversees our European publishing business, will now report directly to Bill. In addition, our publishing businesses in India, Australia, New Zealand, Japan and Canada will all report in to MediaGlow.</p>
<p>We are also aligning our global technologies and search organizations under Ted Cahall. With this move, our AOL India operations led by Philip Nelson will now report in to Ted, as will Bill McGrath, who heads our ASA team and also oversees the International development team in Bangalore. Ponnapa PG will now report to Phil, who will be working with his team to finalize the India realignment over the next few weeks. Lastly, Joe Arcuri is leaving AOL Canada and his direct reports will be aligned with their counterparts in New York and Dulles.</p>
<p>Please join me in thanking Maneesh for his many contributions and wishing him well.</p>
<p>Ron</p></blockquote>
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		<title>The "Billionaires' Dinner" at TED: Readjusted for the 2009 Econalyspe</title>
		<link>http://kara.allthingsd.com/20090209/the-billionaires-dinner-at-ted-readjusted-for-the-2009-econalyspe/</link>
		<comments>http://kara.allthingsd.com/20090209/the-billionaires-dinner-at-ted-readjusted-for-the-2009-econalyspe/#comments</comments>
		<pubDate>Mon, 09 Feb 2009 10:13:43 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
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		<category><![CDATA[Millionaires' Dinner]]></category>
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		<category><![CDATA[Web 1.0]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=9492</guid>
		<description><![CDATA[Many years ago in the midst of the Web 1.0 boom, when working as a reporter for The Wall Street Journal, BoomTown redubbed an annual dinner that book agent John Brockman threw at the TED conference.

It was jokingly called the "Millionaires' Dinner," but I renamed it the "Billionaires' Dinner."

That was due to the frothy fortunes that had been made at the time by the Internet pioneers, from Amazon to AOL to eBay. Get it?!?

Well, despite the economic meltdown, there were still a lot of billionaires in attendance at Brockman's most recent dinner last Thursday in Long Beach. But he recounted to me that the proceedings were a lot more focused on the serious times we are in, as was the whole digerati-packed conference held last week.]]></description>
			<content:encoded><![CDATA[<p>Many years ago in the midst of the Web 1.0 boom, when working as a reporter for The Wall Street Journal, BoomTown redubbed an annual dinner that book agent John Brockman threw at the TED conference.</p>
<p>It was jokingly called the &#8220;Millionaires&#8217; Dinner,&#8221; but I renamed it the &#8220;Billionaires&#8217; Dinner.&#8221;</p>
<p>That was due to the frothy fortunes that had been made at the time by the Internet pioneers, from Amazon to AOL to eBay. <em>Get it?!?</em></p>
<p>Well, despite the economic meltdown, there were still a lot of billionaires in attendance at Brockman&#8217;s most recent dinner last Thursday in Long Beach. But he recounted to me that the proceedings were a lot more focused on the serious times we are in, as was the <a href="http://kara.allthingsd.com/20090202/a-new-location-for-an-iconic-conference-and-here-come-the-ted-fellows/">whole digerati-packed conference</a> held last week.</p>
<p>Indeed, Brockman now calls the event the &#8220;Edge Dinner,&#8221; after his lively <a href="http://www.edge.org">Edge</a> Web site, where he presides over a variety of eclectic online debates and discussions (in January, for example, the topic was: &#8220;DOES THE EMPIRICAL NATURE OF SCIENCE CONTRADICT THE REVELATORY NATURE OF FAITH?&#8221;).</p>
<p>Since I managed to miss the fete entirely (embarrassing confession: I fell dead asleep at 7 p.m. and did not wake until the next morning) and could not chronicle it, Brockman allowed me to post some photos from the event taken by him and by former Microsoft research guru and current intellectual property mogul Nathan Myhrvold. </p>
<p>Here are some, and <a href="http://www.edge.org/documents/dinner2009/dinner09_index.html">you can see the rest here</a> (click on the images to make them larger):</p>
<p><strong>Google co-founder Larry Page and Applied Minds&#8217; Danny Hillis</strong></p>
<p><a href="http://kara.allthingsd.com/files/2009/02/58.jpg"><img src="http://kara.allthingsd.com/files/2009/02/58-300x222.jpg" alt="" title="58" width="300" height="222" class="aligncenter size-medium wp-image-9493" /></a></p>
<p><strong>Former AOL kingpin and Revolution Health&#8217;s Steve Case and Jean Case, Case Foundation</strong></p>
<p><a href="http://kara.allthingsd.com/files/2009/02/8-1.jpg"><img src="http://kara.allthingsd.com/files/2009/02/8-1-300x200.jpg" alt="" title="8-1" width="300" height="200" class="aligncenter size-medium wp-image-9494" /></a></p>
<p><strong>Twitter CEO Evan Williams and Neoteny&#8217;s Joi Ito</strong><br />
<a href="http://kara.allthingsd.com/files/2009/02/25.jpg"><img src="http://kara.allthingsd.com/files/2009/02/25-300x219.jpg" alt="" title="25" width="300" height="219" class="aligncenter size-medium wp-image-9495" /></a></p>
<p><strong>Nathan Myhrvold, Google&#8217;s Marissa Mayer and Nathan Wolfe of Stanford University</strong><br />
<a href="http://kara.allthingsd.com/files/2009/02/18.jpg"><img src="http://kara.allthingsd.com/files/2009/02/18.jpg" alt="" title="myhrvold.mayer.wolfe" width="240" height="160" class="aligncenter size-medium wp-image-9501" /></a></p>
<p><strong>Amazon Founder and CEO Jeff Bezos</strong></p>
<p><a href="http://kara.allthingsd.com/files/2009/02/bezos475.jpg"><img src="http://kara.allthingsd.com/files/2009/02/bezos475-300x200.jpg" alt="" title="bezos475" width="300" height="200" class="aligncenter size-medium wp-image-9500" /></a></p>
<p><strong>Microsoft Co-founder Bill Gates and DEKA&#8217;s Dean Kamen</strong> </p>
<p><a href="http://kara.allthingsd.com/files/2009/02/55.jpg"><img src="http://kara.allthingsd.com/files/2009/02/55.jpg" alt="" title="gates.kamen" width="240" height="140" class="aligncenter size-medium wp-image-9499" /></a></p>
<p><strong>New Media Nabobs Tim O&#8217;Reilly and Arianna Huffington</strong></p>
<p><a href="http://kara.allthingsd.com/files/2009/02/37.jpg"><img src="http://kara.allthingsd.com/files/2009/02/37.jpg" alt="" title="oreilly.huffington" width="237" height="240" class="aligncenter size-medium wp-image-9502" /></a></p>
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		<title>A Picture's Worth a Thousand Words&#8211;So What Does a Big Smile in a Layoff Story Mean?</title>
		<link>http://kara.allthingsd.com/20081027/a-pictures-worth-a-thousand-words-so-what-does-a-big-smile-in-a-layoff-story-mean/</link>
		<comments>http://kara.allthingsd.com/20081027/a-pictures-worth-a-thousand-words-so-what-does-a-big-smile-in-a-layoff-story-mean/#comments</comments>
		<pubDate>Mon, 27 Oct 2008 16:42:04 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=5653</guid>
		<description><![CDATA[Happy days aren't here again, it seems.

Still, I am not quite sure what to make of his big, happy smile on Seesmic founder Loïc Le Meur's face, which went with a story in the New York Times about start-ups cutting costs.

In fact, the whole Seesmic crew is grinning awfully hard, putting a very game face on recent layoffs that cut the staff at the video blog service by more than a third.]]></description>
			<content:encoded><![CDATA[<p>Maybe: Happy days <em>aren&#8217;t</em> here again?</p>
<p>BoomTown always enjoys chatting with the always sunny <a href="http://www.loiclemeur.com">Loïc Le Meur</a> of Seesmic (and will, in fact, be appearing at his Paris-based digital conference in December, called <a href="http://www.lewebparis.com/">Le Web</a>).</p>
<p><a href="http://kara.allthingsd.com/files/2008/10/27dotbomb190.jpg"><img src="http://kara.allthingsd.com/files/2008/10/27dotbomb190-300x171.jpg" alt="" title="27dotbomb190" width="330" height="200" class="aligncenter size-medium wp-image-5654" /></a></p>
<p>But I am not quite sure what to make of his big, happy smile that was in this picture above (click in the image to make it larger), which went with a <a href="http://www.nytimes.com/2008/10/27/technology/companies/27dotbomb.html">story in the New York Times about start-ups cutting costs</a>.</p>
<p>In fact, the whole <a href="http://www.seesmic.com">Seesmic</a> crew is grinning awfully hard, putting a very game face on recent layoffs that cut the staff at the video blog service by more than a third.</p>
<p>Money&#8211;or, more accurately, <em>non-money</em>&#8211;quote from the Times piece:</p>
<p>&#8220;To preserve cash, many tech start-ups are rushing to lay off employees and cut expenses. They are shelving their dreams of Google-size riches and getting small, humble and thrifty, all with the more modest goal of surviving the coming economic winter.&#8221;</p>
<p>In a less puritan mode, Seesmic raised $6 million in May from a bunch of high-profile angels, of $12 million total.</p>
<p><a href="http://kara.allthingsd.com/files/2008/10/seesmiclogo.jpg"><img src="http://kara.allthingsd.com/files/2008/10/seesmiclogo.jpg" alt="" title="seesmiclogo" width="200" height="83" class="alignright size-medium wp-image-5676" /></a></p>
<p>They include LinkedIn&#8217;s Reid Hoffman, former AOL head Steve Case, SoftTech VC Jeff Clavier, entrepreneur Mark Pincus, former Goldman Sachs analyst Michael Parekh, entrepreneur Ariel Poler, investor Ron Conway, FON founder Martin Varsavsky and an investment group called Atomico founded by Skype founders Niklas Zennström and Janus Friis. Tech bloggers Jeff Pulver, Michael Arrington and Dan Gillmor have also invested.</p>
<p>Now, Le Meur is trying to stretch his dollars in the economic downturn, <a href="http://kara.allthingsd.com/20081009/irony-alert-bubble-making-venture-capitalists-start-popping-them/">spurred by venture capitalists who have been pressing entrepreneurs like him to do so</a>.</p>
<p>&#8220;If I can&#8217;t make this work in three years it will be a failure,&#8221; Mr. Le Meur said to the Times. &#8220;If I can and I get through this, it will be much stronger.&#8221;</p>
<p>In other words, what doesn&#8217;t kill us &#8230;</p>
<p><em>C&#8217;est la vie in Silicon Valley!</em></p>
<p>But in more bon-vivant times, back in February, I did a <a href="http://kara.allthingsd.com/20080227/kara-visits-seesmic-and-chats-with-loic-le-meur/">video post on my happier visit to Seesmic&#8217;s San Francisco HQ</a>. </p>
<p>(Note: Many in the video are no longer at Seesmic and neither are the shows discussed, as well as the now-defunct Web 2.0 sentiments about growth without revenue.)</p>
<p>Here&#8217;s the video:</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1417324654}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p><em>Image Credit: Jim Wilson/New York Times</em></p>
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		<title>Clearspring Plus AddThis&#8211;But Does That Add Up to a Real Business?</title>
		<link>http://kara.allthingsd.com/20080930/clearspring-plus-addthis-but-does-that-add-up-to-a-real-business/</link>
		<comments>http://kara.allthingsd.com/20080930/clearspring-plus-addthis-but-does-that-add-up-to-a-real-business/#comments</comments>
		<pubDate>Tue, 30 Sep 2008 11:45:05 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[AddThis]]></category>
		<category><![CDATA[AOL]]></category>
		<category><![CDATA[bookmarking]]></category>
		<category><![CDATA[Clearspring Technologies]]></category>
		<category><![CDATA[content]]></category>
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		<category><![CDATA[Hooman Radfar]]></category>
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		<category><![CDATA[widget]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=4585</guid>
		<description><![CDATA[In a move to dramatically increase its traffic and give it more tools to offer publishers, Clearspring Technologies said it will acquire AddThis, the top bookmarking and content-sharing tool on the Web.

As with many social-networking start-ups, whether this disparate traffic can be easily translated into a revenue-generating business remains to be seen.

The McLean, Va.-based Clearspring--one of several widget networks seeking to connect publishers and advertisers with social tools by helping them embed small pieces of content across Web and monetize that content--would not disclose the price it paid for the Princeton, N.J.-based AddThis.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2008/09/2641577117_f4a13379c5.jpg"><img src="http://kara.allthingsd.com/files/2008/09/2641577117_f4a13379c5.jpg" alt="" title="2641577117_f4a13379c5" width="187" height="63" class="alignright size-medium wp-image-4588" /></a></p>
<p>In a move to dramatically increase its traffic and give it more tools to offer publishers, Clearspring Technologies said it will acquire AddThis, the top bookmarking and content-sharing tool on the Web.</p>
<p>As with many social-networking start-ups, whether this disparate traffic can be easily translated into a reliable revenue-generating business remains to be seen.</p>
<p>The McLean, Va.-based Clearspring&#8211;one of several widget networks seeking to connect publishers and advertisers with social tools by helping them embed small pieces of content across the Web and monetize that content&#8211;would not disclose the price it paid for the Princeton, N.J.-based AddThis.</p>
<p>My guess: A few million dollars in cash and maybe more in some kind of stock swap.</p>
<p>What exactly is Clearspring getting for this?</p>
<p>For starters, a tiny icon with a lot of popularity to help it toward its goal of being the universal sharing standard in the new socially-networked Web paradigm.</p>
<p>Clearspring claims the pair together will reach 20 billion views per month and more than 200 million unique visitors, noting it would now have a &#8220;worldwide audience comparable to the seventh largest Web property.&#8221;</p>
<p><a href="http://kara.allthingsd.com/files/2008/09/addthis.png"><img src="http://kara.allthingsd.com/files/2008/09/addthis-300x223.png" alt="" title="addthis" width="300" height="223" class="alignleft size-medium wp-image-4589" /></a></p>
<p>While adding up such piecemeal traffic is not quite the same to advertisers as a major central Web site like Yahoo (YHOO), for example, AddThis is the most used tool for sharing Web pages through email or from Web site to Web site.</p>
<p>Its main competitors are ShareThis and Yahoo&#8217;s Del.icio.us, even though it has only a handful of employees.</p>
<p>Of course, that viral success around universal sharing might not mean massive revenue generation, even if it is a popular consumer tool.</p>
<p>But Ted Leonsis, chairman of the board at Clearspring, and CEO Hooman Radfar said revenue would come via advertising and, eventually, valuable data analytics the services collect about Web behavior.</p>
<p>Currently, said Leonsis, AddThis has negligible revenue and Clearspring has about $10 million in annual sales. Neither is currently profitable.</p>
<p>Nonetheless, Radfar said, &#8220;AddThis is the biggest small thing on the Web,&#8221; referring to its tiny icon that expands to offer users a choice of Internet sharing services and updating tools to a variety of social networks.</p>
<p>And indeed, AddThis icons are widespread across the Web, seen mostly at the bottom of content items on big sites like Time.com and MySpace. </p>
<p>While some question whether a big business can be created through such a far-flung network, Leonsis&#8211;one of the early execs at AOL in its glory days&#8211;said it was how the Web is evolving.</p>
<p>&#8220;If you said to me 10 years ago that you were going to be successful by sending people away from your site, I would have said you were crazy,&#8221; said Leonsis. &#8220;But that is what the Web is about now, and having a central network that can track this is important for advertisers.&#8221;</p>
<p>Well, we&#8217;ll see about that, but Clearspring certainly has a lot of money to try.</p>
<p>The company has received more than $35 million in funding since it was founded in 2004. Investors include former AOL head Steve Case, as well as the venture firm New Enterprise Associates.</p>
<p>Clearspring has about 100 employees.</p>
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		<title>The $125 Million-Sweet DailyCandy Revenge of Bob "Pitchman"</title>
		<link>http://kara.allthingsd.com/20080806/the-125-million-sweet-dailycandy-revenge-of-bob-pitchman/</link>
		<comments>http://kara.allthingsd.com/20080806/the-125-million-sweet-dailycandy-revenge-of-bob-pitchman/#comments</comments>
		<pubDate>Wed, 06 Aug 2008 13:55:09 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Yahoo]]></category>
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		<category><![CDATA[media]]></category>
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		<category><![CDATA[AOL]]></category>
		<category><![CDATA[AOL Time Warner]]></category>
		<category><![CDATA[Bob Pittman]]></category>
		<category><![CDATA[Comcast]]></category>
		<category><![CDATA[DailyCandy]]></category>
		<category><![CDATA[David Kirkpatrick]]></category>
		<category><![CDATA[Dick Parsons]]></category>
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		<category><![CDATA[earnings]]></category>
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		<category><![CDATA[merger]]></category>
		<category><![CDATA[Michael Wolff]]></category>
		<category><![CDATA[Myer Berlow]]></category>
		<category><![CDATA[New York]]></category>
		<category><![CDATA[New York Times]]></category>
		<category><![CDATA[online service]]></category>
		<category><![CDATA[Pilot Group Ventures]]></category>
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		<category><![CDATA[Steve Case]]></category>
		<category><![CDATA[There Must Be a Pony In Here Somewhere]]></category>
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		<category><![CDATA[Time Warner]]></category>
		<category><![CDATA[Web 1.0]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=2514</guid>
		<description><![CDATA[Oh, there had to be much, much gnashing of teeth in the corporate offices at the Time Warner Center in New York yesterday with news of the sale of DailyCandy to Comcast for $125 million.

Why?

Maybe because that tasty payment is going right into the hands of Bob Pittman's Pilot Group Ventures, which bought the fashion and shopping newsletter business for $3 million in 2003.

This is certainly different from the situation almost exactly six years ago when Pittman--nicknamed "Pitchman" for his smooth business stylings--was driven out of then-AOL Time Warner on the proverbial rail. 

If you want a taste of those once-grim times for Pittman, here is an excerpt from my book, "There Must Be a Pony in Here Somewhere: The AOL Time Warner Debacle and the Quest for a Digital Future."]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2008/08/logo-regular.gif"><img src="http://kara.allthingsd.com/files/2008/08/logo-regular.gif" alt="" title="logo-regular" width="200" height="40" class="alignright size-medium wp-image-2517" /></a></p>
<p>Oh, there had to be much, <em>much</em> gnashing of teeth in the corporate offices of the Time Warner Center in New York yesterday with news of the <a href="http://www.alleyinsider.com/2008/8/comcast-buys-dailycandy-for-125-million-beats-out-viacom-for-newsletter-business">sale of DailyCandy to Comcast for $125 million.</a></p>
<p>Why?</p>
<p>Maybe because that tasty payment is going right into the hands of Bob Pittman&#8217;s Pilot Group Ventures, which bought the fashion and shopping newsletter business for $3 million in 2003.</p>
<p>Longtime media exec Pittman was the former star AOLer, whose nickname was Bob &#8220;Pitchman&#8221; for his smooth-as-silk selling and even more marked spinning skills. </p>
<p>But the Web 1.0 supernova fell quickly to earth, after the online service merged with Time Warner (TWX) in early 2001, in what is now considered one of the more significant world-class corporate disasters.</p>
<p><a href="http://kara.allthingsd.com/files/2008/08/bob_pittman_lo.jpg"><img src="http://kara.allthingsd.com/files/2008/08/bob_pittman_lo.jpg" alt="" title="bob_pittman_lo" width="168" height="243" class="alignleft size-medium wp-image-2516" /></a></p>
<p>After being tossed out of AOL Time Warner in mid-2002, Pittman (pictured here), along with AOL head Steve Case, was blamed for the stock decline and other woes at the media giant by the Time Warner side, whose deep bitterness toward him has never really faded away.</p>
<p>Now, with Time Warner trying to make a deal to sell the AOL unit for up to $10 billion to Yahoo or Microsoft&#8211;despite it being valued at $20 billion only a few years ago&#8211;Pittman&#8217;s small but impressive score has got to grate.</p>
<p>&#8220;I have been associated with the start-up, turnaround or acceleration of many companies and major brands, and rarely have I seen the kind of creativity, commitment and passion I&#8217;ve seen day in and day out at DailyCandy,&#8221; said Pittman in a letter to DailyCandy staff yesterday about the sale. &#8220;And the results speak for themselves: Since we made our investment in 2003, subscriptions have grown from just over 200,000 to over 2.5 million.&#8221; </p>
<p>In the letter, Pittman said the company&#8217;s EBITDA was over $10 million this year on revenues of $25 million.</p>
<p><a href="http://kara.allthingsd.com/files/2008/08/1400049636.jpg"><img src="http://kara.allthingsd.com/files/2008/08/1400049636.jpg" alt="" title="1400049636" width="140" height="212" class="alignright size-medium wp-image-2515" /></a></p>
<p>This is certainly different from the situation almost exactly six years ago when Pittman was driven out of the then-named AOL Time Warner on the proverbial rail. </p>
<p>If you want a taste of those once-grim times for Pittman, here is an excerpt from my book, &#8220;<a href="http://www.amazon.com/There-Must-Pony-Here-Somewhere/dp/1400049636">There Must Be a Pony in Here Somewhere: The AOL Time Warner Debacle and the Quest for a Digital Future</a>,&#8221; which was published in 2003.</p>
<p>The section comes from Chapter Six, &#8220;Way, Way After the Goldrush,&#8221; as the deal imploded:</p>
<p><span id="more-2514"></span></p>
<p><em><strong>THERE&#8217;S NO BUSINESS LIKE NO BUSINESS</strong></p>
<p>Despite the troubles, Pittman, Case and [former AOL Time Warner CEO Dick] Parsons grinned out from the June 2002 cover of AOL Time Warner&#8217;s internal magazine, called Keywords, under the headline &#8220;Lift Off!&#8221; Actually, &#8220;Grounded!&#8221; would have been a more accurate headline, given the problems that would mount over the summer.</p>
<p>That was especially true at AOL, where Pittman found that just about everything&#8211;from morale to ad sales to subscriber numbers&#8211;was trending downward at an accelerating pace.</p>
<p>He had grown weary of infighting at the company, exhausted from the traveling and worn down by the prospect that turning around AOL would take more work than he had ever imagined.</p>
<p>For three months, he&#8217;d been trying to revive AOL while still working as COO of the combined company. Pittman was stretched about as thin as he could go, and AOL was still sputtering.</p>
<p>&#8220;He had been getting a pounding and he did not see a way to turn it around,&#8221; said AOL marketing whiz Jan Brandt, whom Pittman had brought back into the top echelons of the company upon his return. &#8220;And there was no end in sight.&#8221;</p>
<p>Indeed, for Pittman, there was no end in sight for the time it might take to fix AOL, especially because of how badly he and his team had alienated the entire Time Warner management.</p>
<p>The New York Post even began running a regular &#8220;Pittman Meter,&#8221; an obnoxious graphic that offered assessments ranging from whether he was &#8220;toast&#8221; to &#8220;safe&#8221; on any given day.</p>
<p>Mostly, Pittman was burnt to a crisp.</p>
<p>With increasingly skepticism that he could fix the problems at AOL, Pittman went to Parsons before the July 4th holiday weekend and told him he wanted out.</p>
<p>&#8220;I can&#8217;t do this anymore,&#8221; said Pittman to Parsons, who urged him to think things through over the weekend.</p>
<p>But the weekend put him over the edge, when the New York Times&#8211;whose reporter, David Kirkpatrick, had become a favored outlet for disgruntled Time Warner executives to vent—ran a scathing piece detailing Pittman&#8217;s failure to turn things around at AOL and suggesting there was a target on his back.</p>
<p>&#8220;Executives and shareholders are united in more or less open revolt,&#8221; wrote Kirkpatrick. While the story referred to discomfort with the departed Levin too, it singled out Pittman explicitly.</p>
<p>&#8220;Most of all, Time Warner executives have turned their ire specifically at one man&#8211;Mr. Pittman, a former America Online executive who became chief operating officer after the merger,&#8221; it read. &#8220;He angered many Time Warner executives with what they called his brusque manner … he developed a reputation for brashness, ruthlessness and success at America Online, and he applied the same tactics at Time Warner on his return.&#8221;</p>
<p>As if channeling the Time Warner side&#8217;s anger, Kirkpatrick summed up their message: &#8220;Now many executives from the former Time Warner wish the merger would go away, and, barring that, they wish that Mr. Pittman would.&#8221;</p>
<p>In the article, Parsons was quoted offering a rather tepid defense of Pittman: &#8220;People get angry and that anger has to be attached to something or someone,&#8221; he was quoted as saying. &#8220;Some of it has been attached to Bob and I am not sure if it is entirely fair.&#8221;</p>
<p>Well, <em>not entirely</em>, Parsons&#8217;s quote seemed to indicate to me&#8211;but maybe it&#8217;s a little fair! This deft response definitely did not look good for Pittman.</p>
<p>And with Parsons firmly ensconced in the CEO position and no place higher up on the ladder for Pittman to go, what sense did it make for him to keep fighting what was, for the foreseeable future, a losing battle in which he would probably end up getting tossed out anyway?</p>
<p>With the executive ranks blaming him and the board losing faith that he could turn AOL around, Pittman had no chance of regaining any credibility as COO.</p>
<p>&#8220;Pittman left on own steam, but he knew what was coming,&#8221; said one board member, who actually admired Pittman.</p>
<p>Pittman wanted to announce he was leaving, but Parsons asked him to delay the news until the board could approve a new management structure in mid-July.</p>
<p>His plan was to promote Time Inc.&#8217;s Don Logan and HBO&#8217;s Jeff Bewkes to the top of the AOL Time Warner structure, effectively splitting Pittman&#8217;s duties into two positions, both of which would report directly to Parsons.</p>
<p>Logan would head the Media and Communications Group, the subscription and ad businesses that would include Time Inc., Time Warner Cable, the Interactive Video Unit, Time Warner Books and AOL. </p>
<p>And Bewkes would run the Entertainment and Networks Group, made up of HBO, New Line Cinema, The WB, Turner Networks, Warner Bros. and Warner Music.</p>
<p>Getting the pair interested in the arrangement would be difficult, given the recalcitrance both had felt toward the merger in the first place.</p>
<p>But it was critical for Parsons to pull this off, since Logan and Bewkes were considered the best and most successful operators in the company, though they were vastly different in personality and style. </p>
<p>Logan, who had been the CEO of Time Inc. since 1994, was one of the most admired managers in the company, especially within his division, where he was openly revered for turning around the fortunes of the magazine publishing house.</p>
<p>An Alabama native, he was the son of a housewife and a welder for the state highway department. Logan went to Auburn University as a math major, and worked his way through school as a computer programmer for NASA in Huntsville. He continued his studies&#8211;specializing in abstract math&#8211;at Clemson University, and went on to pursue a doctorate part-time the University of Houston.</p>
<p>While in Texas, he worked for Shell Oil, creating research tools in the search for oil, but he found big-company life too slow. </p>
<p>Answering an ad for a Birmingham, Ala., publishing company called Progressive Farmer, later renamed Southern Progress, Logan worked first in data processing and fulfillment and later in direct marketing.</p>
<p>Time Inc. bought Southern Progress in 1985, and Logan was running it by 1986.</p>
<p>Admiring Logan&#8217;s reputation for consistent results, [former Time Warner CEO Jerry] Levin brought him to New York in 1992 as Time Inc.&#8217;s president and COO. Logan got the CEO spot two years later.</p>
<p>Logan fulfilled Levin&#8217;s expectations by goosing the magazine division&#8217;s results dramatically, turning in 41 consecutive quarters of earnings growth and tripling its cash flow.</p>
<p>Logan managed all this while affecting a folksy Southern image as a good old boy who just loved to go fishing. (He had even appeared on the cover of Field &#038; Stream in a feature about jungle fish.) </p>
<p>Pretty much everyone I asked about Logan felt the need to mention his fishing, as if it were mysterious and complex part of his nature&#8211;imagine that, a fishing math major!</p>
<p>In the company newsletter, Logan was quoted as noting that business was a lot like fishing, in that they both require &#8220;persistence and patience.&#8221; </p>
<p>The burly Logan might have had true &#8220;down home&#8221; bona fides, but he was as smooth as any city slicker in leading the potentially divisive troops at Time Inc.</p>
<p>His greatest strength appeared to be in leaving people alone, yet demanding performance as a price for that independence.</p>
<p>&#8220;He was a straight talker in a culture of bullshit and platitudes,&#8221; said former Pathfinder executive Linda McCutcheon. &#8220;And he believed you grew incrementally to greatness.&#8221;</p>
<p>The very qualities that were so admired at Time Warner were derided by AOL&#8217;s top brass, who considered Logan a typical Time Warner corporate timeserver and not much of a risk taker.</p>
<p>&#8220;He thought growing at five percent a year was a great accomplishment,&#8221; said the voluble [AOL ad exec] Myer Berlow. &#8220;He was not exactly the kind of person who welcomed us.&#8221;</p>
<p>The AOLers expected more rapport with Jeff Bewkes, the glib and good-looking head of HBO.</p>
<p>Much as everyone mentioned Logan&#8217;s interest in fishing, the word Time Warner people invariably used to describe Bewkes was &#8220;handsome.&#8221; </p>
<p>And he is indeed a handsome man, slim and tall with a curious mix of Hollywood glamour and vague preppiness that suited the more conservative elements of the company.</p>
<p>&#8220;Golden boy&#8221; had long been a defining image for Bewkes, who was a graduate of Yale University and Stanford Business School (again, that heady mix of traditional East Coast and trendy California).</p>
<p>The impact he made was a strong one&#8211;an executive comfortable with both Hollywood talent and deal makers alike. </p>
<p>Bewkes came to HBO many years previously, and worked in the finance and marketing departments. He was considered a winner even in his earliest days.</p>
<p>&#8220;We all used to assume he would eventually be the boss,&#8221; said a former AOL executive Mark Walsh, who worked with Bewkes at HBO. &#8220;He had this air of the inevitable about him that was very appealing.&#8221; </p>
<p>His star rose quickly and he eventually became the chairman and CEO of HBO, building a close-knit team around him that was responsible for burnishing the somewhat dull image of the pay-cable channel to an edgy sheen with such huge hits as &#8220;The Sopranos&#8221; and &#8220;Sex and the City.&#8221;</p>
<p>This conspicuous success quickly attracted AOLers, who identified with Bewkes&#8217;s more outgoing style and considered his passionate, entrepreneurial nature akin to their own.</p>
<p>They could not have been more wrong about his regard for AOL, though&#8211;Bewkes was one of the first executives to complain internally and loudly about the idiocy of the merger deal.</p>
<p>He wasn&#8217;t shy about challenging Steve Case&#8217;s dreamy ideas of convergence in company meetings, and he could pull it off because his HBO success gave him such credibility.</p>
<p>Bewkes&#8217;s ability to move with comfort through all parts of the company made everyone assume that he was headed for bigger things.</p>
<p>That included AOL, which Bewkes was asked to fix in early 2002. It was a position he&#8217;d quite smartly turned down, obviously aware that grabbing onto that sticky situation would hurt him. </p>
<p>Pittman really had no choice in being the one to take on AOL&#8211;although I joked to him when he went back to Dulles that he&#8217;d just been handed a tar baby that he&#8217;d have a hard time pulling away from without damage.</p>
<p>That was finally clear when the company announced his departure&#8211;which had been widely leaked in newspapers&#8211;on July 18.</p>
<p>As usual, his public statement had an odd mixture of spin and truth to it.</p>
<p>&#8220;I&#8217;ve decided that after a new CEO is in place at AOL, I won&#8217;t return to AOL Time Warner as chief operating officer,&#8221; he said. &#8220;Having worked so hard to build the AOL service and brand, and after then going through the merger and the last 18 months, it&#8217;s time to take a break.&#8221;</p>
<p>Managers and staff at other company divisions greeted the news of Pittman&#8217;s departure and the ascension of Logan and Bewkes with joy.</p>
<p>&#8220;The Taliban have been routed,&#8221; joked irrepressible Time Inc. Editorial Director John Huey, in what was a common sentiment.</p>
<p>Finally, Time Warner had taken back the company from the horrible invaders. The gloating ran rampant.</p>
<p>Media pundit and New York columnist Michael Wolff, who had worked with Time Warner on its various failed Internet efforts, took a dim view of the glee in his &#8220;This Media Life&#8221; column.</p>
<p>Wolff correctly asked: What had Time Warner really won by purging Pittman&#8211;who walked away with a fortune&#8211;and where would that leave the company?</p>
<p>&#8220;Of course, taking it out on the guy who outsmarted you does not, in turn, make you smart,&#8221; he wrote in his slap-down style. &#8220;[Pittman] doesn&#8217;t hang around a disaster area. This is show business. If the show flops, you close it. Onward and upward.&#8221;</p>
<p>AOL&#8217;s early CEO Jim Kimsey, who had long been enjoying his retirement, was even more direct, dialing Pittman up on the phone.</p>
<p>&#8220;Is this the unemployed Mr. Pittman? Because this is the unemployed Mr. Kimsey,&#8221; he greeted Pittman. &#8220;Congratulations&#8211;you moved Osama Bin Laden off the front page!&#8221;</p>
<p>But while Time Warnerites rejoiced in their hope that the merger turmoil was finally over, the company&#8217;s troubles wouldn&#8217;t leave the front pages for a long time to come.</em> </p>
<p>We&#8217;ll see if that has changed at all, after <a href="http://ir.timewarner.com/results.cfm">Time Warner announces its second quarter earnings</a> later today.</p>
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		<title>BoomTown Plea to Jeff Bewkes: Free Jon Miller!</title>
		<link>http://kara.allthingsd.com/20080801/boomtown-plea-to-jeff-bewkes-free-jon-miller/</link>
		<comments>http://kara.allthingsd.com/20080801/boomtown-plea-to-jeff-bewkes-free-jon-miller/#comments</comments>
		<pubDate>Fri, 01 Aug 2008 23:41:43 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=2484</guid>
		<description><![CDATA[Yesterday, in what feels to BoomTown to be a deeply petty move, Time Warner said that it had blocked former AOL head Jon Miller from being considered as a possible Yahoo board member.

The reason is a noncompete Miller signed, part of a severance agreement he reached with the media giant after it unceremoniously tossed him out in late 2006. 

A Time Warner spokesman said Miller was barred from working "for a variety of competitors, including Yahoo, until March of 2009."

Like it matters.]]></description>
			<content:encoded><![CDATA[<p>Yesterday, in what feels to BoomTown to be a deeply petty move, Time Warner said that it had blocked former AOL head Jon Miller from being considered as a possible Yahoo board member.</p>
<p><a href="http://kara.allthingsd.com/files/2008/07/jonathan_miller_aol.jpg"><img src="http://kara.allthingsd.com/files/2008/07/jonathan_miller_aol.jpg" alt="" title="jonathan_miller_aol" width="145" height="190" class="alignright size-medium wp-image-2423" /></a></p>
<p>The reason is a noncompete Miller (pictured here) signed, part of a severance agreement he reached with the media giant after it unceremoniously tossed him out in late 2006. </p>
<p>A <a href="http://www.alleyinsider.com/2008/8/time-warner-killled-jon-miller-yahoo-board-deal">Time Warner spokesman said Miller was barred</a> from working &#8220;for a variety of competitors, including Yahoo, until March of 2009.&#8221;</p>
<p><em>Like it matters</em>. </p>
<p>According to sources at Time Warner (TWX), the decision came from on high at corporate and not from the AOL unit. And it is not due to jealousy over attention Miller has received of late&#8211;<a href="http://kara.allthingsd.com/20080724/who-will-be-microsofts-next-online-chief-mcandrews-miller-boomtown/">Microsoft was also interested in hiring him</a> to take over for departing exec Kevin Johnson.</p>
<p><a href="http://kara.allthingsd.com/files/2008/07/303164142_24xkp-th.jpg"><img src="http://kara.allthingsd.com/files/2008/07/303164142_24xkp-th.jpg" alt="" title="303164142_24xkp-th" width="150" height="150" class="alignleft size-medium wp-image-2426" /></a></p>
<p>Miller, sources said, was called by Time Warner CEO Jeff Bewkes (pictured here) last night and told by him, &#8220;We&#8217;ve changed our mind.&#8221;</p>
<p>Why? </p>
<p>Well, to be sure, Miller is no Time Warner favorite, even after being gone for almost two years.</p>
<p>But Miller, whom Time Warner and AOL execs never miss an opportunity to bash, off the record, is also no threat to AOL, which he actually helped revive from the ruins of the disastrous AOL-Time Warner merger.</p>
<p><span id="more-2484"></span></p>
<p>While working on my second book about AOL in 2002, I will always remember visiting Miller at AOL HQ in Dulles, Va.&#8211;where he took up residence in former AOL exec Bob Pittman&#8217;s office&#8211;and finding him unusually calm after he got the thankless job of following Pittman and  AOL icon Steve Case.</p>
<p>Time Warner forces, in the form of new CEO Dick Parsons, had finally managed to take back control of the company and&#8211;in a fit of misguided pique&#8211;brought holy hell down on the AOL unit.</p>
<p>It was a profoundly emotional reaction, which cost Time Warner precious years and much, much money, as the Internet business revived itself and AOL largely sat on the sidelines. </p>
<p>Miller was in the unenviable position of cleaning up the mess, while also having to listen to endless griping from his bosses. </p>
<p>And, despite the line being put out by Time Warner, he did a pretty good job.</p>
<p>While he might have dumped the dial-up business sooner and been more of an organized manager (the two big complaints about him), Miller did strike AOL&#8217;s lucrative Google search ad deal and also bought Advertising.com. (He also tried to buy YouTube, to no avail.)</p>
<p>That purchase should be reason enough for Time Warner to erect a small altar to him, given that it is one of AOL&#8217;s only truly valuable assets and the reason Microsoft (MSFT) and Yahoo (YHOO) have been interested in possibly buying the unit.</p>
<p><em>But no</em>.</p>
<p>Instead, there is the usual he-said-she-said wrangling about whether Miller got approval for being let out of the noncompete clause.</p>
<p>Time Warner apparently claims Miller never got an official waiver, and Miller forces say Bewkes okayed the issue weeks ago, when it was first announced that Miller was one of the board picks being put forth by activist investor Carl Icahn.</p>
<p>It defies belief to go with Time Warner version, given everyone and their mother&#8217;s mother knew <a href="http://kara.allthingsd.com/20080728/yahoo-annual-meeting-countdown-4-days-to-go-who-will-be-the-new-board-members/">Miller was the likely pick</a> of both Icahn and, especially, Yahoo CEO Jerry Yang.</p>
<p>More interesting is why Time Warner would choose to speak now, especially on the <a href="http://kara.allthingsd.com/20080801/yahoo-shareholder-vote-old-board-stays-put/">day of Yahoo&#8217;s board meeting</a>. </p>
<p>At the meeting, the Yahoo board approved expanding its number of directors from 9 to 11 and formally voted to let Icahn take over the seat being vacated by Robert Kotick.</p>
<p>Miller was the shoo-in, with other likely choices. including former Nextel (S) exec John Chapple, media exec Frank Biondi and former Grey Global Advertising head Edward Meyer.</p>
<p>Perhaps Bewkes imagines somehow that Miller will be a leverage point in talks Time Warner has been having with Yahoo to be acquired. But the smooth exec is an expert negotiator and that seems unlikely.</p>
<p>More likely is that those talks, like AOL&#8217;s talks with Microsoft, have gone a little cold of late as everyone shuts up and stops making ill-conceived moves, to show Wall Street that they have their forward-leaning Internet strategies figured out. </p>
<p><a href="http://kara.allthingsd.com/files/2008/08/sharing_is_caring.jpg"><img src="http://kara.allthingsd.com/files/2008/08/sharing_is_caring-300x286.jpg" alt="" title="sharing_is_caring" width="200" height="186" class="alignright size-medium wp-image-2485" /></a></p>
<p>No one does. Not Yahoo. Not Microsoft. And, most definitely, not Time Warner&#8217;s AOL.</p>
<p>That&#8217;s why Bewkes should stop the saber-rattling and free Miller to serve on the Yahoo board. </p>
<p>Yahoo could benefit and, as it stands now, Time Warner just looks silly&#8211;it does not want Miller, but it doesn&#8217;t want anyone else to have him.</p>
<p>My three-year-old knows how to share better than that.</p>
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		<title>Rumors of Jerry Yang's Dethroning Are Greatly Exaggerated</title>
		<link>http://kara.allthingsd.com/20080507/rumors-of-jerry-yangs-dethroning-are-greatly-exaggerated/</link>
		<comments>http://kara.allthingsd.com/20080507/rumors-of-jerry-yangs-dethroning-are-greatly-exaggerated/#comments</comments>
		<pubDate>Wed, 07 May 2008 07:38:51 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/20080507/rumors-of-jerry-yangs-dethroning-are-greatly-exaggerated/</guid>
		<description><![CDATA[Off with the Yahoo CEO&#8217;s head!
OK, maybe not so much, at least today.
Indeed, according to many sources, Jerry Yang&#8217;s head still sits squarely on his neck.
And, moreover, his job as CEO has not been usurped by Yahoo (YHOO) Chairman Roy Bostock, who was allegedly&#8211;as one rumor went&#8211;authorized by Yahoo&#8217;s board, instead of Yang, to restart [...]]]></description>
			<content:encoded><![CDATA[<p><img src='http://kara.allthingsd.com/files/2008/05/guillotine.gif' class='190' height='200' alt='guillotine' /></p>
<p>Off with the Yahoo CEO&#8217;s head!</p>
<p>OK, maybe not so much, at least today.</p>
<p>Indeed, according to many sources, Jerry Yang&#8217;s head still sits squarely on his neck.</p>
<p>And, moreover, his job as CEO has not been usurped by Yahoo (YHOO) Chairman Roy Bostock, who was allegedly&#8211;as one rumor went&#8211;authorized by Yahoo&#8217;s board, instead of Yang, to restart negotiations with Microsoft (MSFT).</p>
<p>(Which is kind of obvious when you actually think about it, given that Bostock is mired in this takeover collapse mess up to his own at-risk neck along with Yang. Bostock has been deeply involved all along and will likely continue to be.)</p>
<p>Thus, lots of smoke and little fire, contrary to <a href="http://www.techcrunch.com/2008/05/06/is-yang-still-in-control-at-yahoo/">rumor-based reports, like this one from TechCrunch</a>&#8211;most of which seem to hang on the thinnest of threads (<em>Where in the world is Yahoo board member Eric Hippeau?</em>).</p>
<p>More importantly, even though they move share price, these rumors show almost no knowledge of how public company boards actually operate, which is to say with slug-like speed, even when under fire as Yahoo clearly is.</p>
<p>And if Yang were to go, I would guess it would be under his own steam or he&#8217;d be run out with Yahoo&#8217;s directors on a rail by angry shareholders.</p>
<p>Still, as a <a href="http://kara.allthingsd.com/20080506/a-history-lesson-for-jerry-yang-it-sticks-in-my-crawford/">post yesterday of BoomTown&#8217;s book excerpt on the AOL Time Warner (TWX) debacle</a> illustrates, even shoving aside a much-pilloried exec like former Chairman Steve Case, who presided over the merger disaster of all time, it took months and months and months and months and finally came well after the wheels fell off the bus there in a move made by Case and not his detractors.</p>
<p>And such a move to denude Yang, in the midst of the most trying time for the company, would make Yahoo&#8217;s board seem like particularly thickheaded morons&#8211;backing Yang strongly one day and throwing him overboard the next.</p>
<p><img src='http://kara.allthingsd.com/files/2008/05/thumbs-down.jpg' width='190' height='190' alt='thumbsdown' class='alignleft'/></p>
<p>That is not to say Yang has not lost a mountain of credibility with Wall Street, investors, his own employees and in the industry in general, over the way he has handled the situation with Microsoft. The fallout from the debacle has damaged him badly.</p>
<p>The reviews are in and it is pretty much one million angry thumbs down.</p>
<p>Unfortunately, Yahoo&#8217;s leadership team has not exactly distinguished itself in the aftermath with their public statements, whether it be Bostock&#8217;s fanciful musings that Yahoo had the support of shareholders or President Sue Decker&#8217;s ungracious dissing of disgruntled Yahoo employees or pretty much the bulk of <a href="http://digitaldaily.allthingsd.com/20080505/yang-to-ballmer-wait-dont-go-come-back/">the backpedaling Yang has done</a>.</p>
<p><img src='http://kara.allthingsd.com/files/2008/05/grghost.jpg' alt='nearlyheadlessnick' /></p>
<p>And I don&#8217;t even know what to say about <a href="http://digitaldaily.allthingsd.com/20080505/der-umm-what-33-per-share-offer/">the excuse about the $33 offer not being written down</a> as a problem by Yahoo execs, which makes them all move a little closer to Nearly Headless Nick in &#8220;Harry Potter,&#8221; in my estimation.</p>
<p>I do get their fervent need to explain themselves, especially in the face of such ferocious criticism.</p>
<p>But it has been so cringe-inducing to watch, that part of me wishes they would slink back into that cave Yang and his team have been living in all year long.</p>
<p>Obviously, Yang cannot and must now take the heat and find a way to clearly articulate a really good vision of what lies ahead for Yahoo. </p>
<p>That does not mean dangling the possibility of another deal with Microsoft to placate critics or pretending Yahoo wanted such a merger.</p>
<p>The very fact that Yang brought the painfully terse Yahoo Co-Founder and tech guru David Filo&#8211;who has fervently  opposed a lot of Yahoo hookups in the past, like with eBay (EBAY) many years ago&#8211;with him to the key meeting last weekend with Microsoft CEO Steve Ballmer was all I needed to know to determine that the company did not want to sell.</p>
<p>So, Yang and the board got what they wanted&#8211;for now, at least&#8211;which is a very painful dose of independence. </p>
<p>If they want that to mean going back to talk with Microsoft, Yahoo should stop playing games and do so with a minimal amount of jockeying.</p>
<p>If it means making a series of bold moves to focus and define its business, then Yahoo should do that and quickly.</p>
<p>And if Yang can&#8217;t lead or is still lonely&#8211;he said last year of the CEO job, &#8220;It is a lonely job in the sense that you have to make some of the tough calls&#8221;&#8211;he needs to step aside for a new leader of Yahoo.</p>
<p><img src='http://kara.allthingsd.com/files/2008/05/double_secret_probation2.gif' alt='doublesecretprobation' class='alignleft' /></p>
<p>Because, even if Yang lives to fight another day, this much is clear: The clock is running down for him and his stewardship of Yahoo.</p>
<p>Yang is, as Dean Vernon Wormer of &#8220;Animal House&#8221; said so eloquently, on double secret probation.</p>
<p>So, if I were to predict, I would say six months without meaningful change is all he has. </p>
<p>And after that, I would imagine, is when the blade really starts <em>really</em> falling.</p>
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		<title>A History Lesson for Jerry Yang: It Sticks in My Craw(ford)</title>
		<link>http://kara.allthingsd.com/20080506/a-history-lesson-for-jerry-yang-it-sticks-in-my-crawford/</link>
		<comments>http://kara.allthingsd.com/20080506/a-history-lesson-for-jerry-yang-it-sticks-in-my-crawford/#comments</comments>
		<pubDate>Tue, 06 May 2008 09:34:41 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<description><![CDATA[Yesterday, the powerful portfolio manager at Yahoo's largest investor, Gordon Crawford of Capital Research Global Investors, a division of Capital Research &#38; Management Co., made some very public and very harsh remarks directed at Yahoo CEO Jerry Yang for blowing the Microsoft deal.]]></description>
			<content:encoded><![CDATA[<p><img src='http://kara.allthingsd.com/files/2008/05/crawford.jpg' alt='gordoncrawford' class="alignleft"/></p>
<p>Yesterday, the powerful portfolio manager at Yahoo&#8217;s largest investor, Gordon Crawford (pictured here) of Capital Research Global Investors, a division of Capital Research &#038; Management Co., made some very public and very harsh remarks directed at Yahoo (YHOO) CEO Jerry Yang for blowing the Microsoft (MSFT) deal.</p>
<p>All told, between two funds, Capital Research owns 16% of Yahoo. The fund run by Crawford, a legendary money manager and media power broker, holds 6% of that total. No surprise, then, that those funds took a big hit yesterday after the Microsoft takeover bid for Yahoo collapsed.</p>
<p><img src='http://kara.allthingsd.com/files/2008/05/jerryyang-788356.jpg' width='190' height='156' alt='yangyahoo' /></p>
<p>So a lot of people paid attention yesterday when Crawford, in a <a href="http://online.wsj.com/article_email/SB120999265277067343-lMyQjAxMDI4MDA5NTkwOTUyWj.html">high-profile interview with The Wall Street Journal</a>, laid into Yang (pictured here) in such an in-your-face manner.</p>
<p>Said Crawford: &#8220;I&#8217;m extremely disappointed in Jerry Yang. I think he overplayed a weak hand.&#8221;</p>
<p>Crawford was <a href="http://www.nytimes.com/2008/05/06/technology/06yang.html?partner=rssuserland&#038;emc=rss&#038;pagewanted=all">fuming even more to the New York Times</a> yesterday:</p>
<p>&#8220;I am extremely angry at Jerry Yang and at the so-called independent board. &#8230; I&#8217;m hoping that there is such an outpouring of outrage that the board is embarrassed into revisiting this thing, but I&#8217;m not optimistic about that.&#8221;</p>
<p><em>Uh-oh,</em> because BoomTown has seen this story before.</p>
<p><img src='http://kara.allthingsd.com/files/2008/05/aol_steve_case_660.jpg' width='190' height='200' alt='stevecase' class='alignleft'/></p>
<p>It was back in 2002 and the exec under Crawford&#8217;s withering gaze then was former AOL Time Warner (TWX) Chairman Steve Case (pictured here).</p>
<p>Jerry Yang might want to take notes, as the situations are a little too familiar to ignore.</p>
<p>Thus, here is a longish excerpt from my book, &#8220;<a href="http://www.amazon.com/There-Must-Pony-Here-Somewhere/dp/1400049636">There Must Be a Pony In Here Somewhere</a>,&#8221; which shows just how active and relentless Crawford can be as an investor when he gets irked by execs who disappoint him:</p>
<p><img src='http://kara.allthingsd.com/files/2008/05/swisher.jpg' alt='pony' /></p>
<p><em>Gordon Crawford was still very, very angry.</p>
<p>Still piqued over the deteriorating situation at AOL Time Warner, he was now annoyed at himself too.</p>
<p>After laying into AOL Time Warner CFO Wayne Pace in early 2002 over what he perceived was dissembling by COO Bob Pittman and former CFO Mike Kelly in 2001, the powerful media investor at Capital Research and Management had decided over the spring to continue investing in the company. </p>
<p>He had visited the online unit and been heartened that executives were hard at work on a solution, even as the other divisions of the company were excelling and new CEO Dick Parsons had boosted morale.</p>
<p>Crawford calculated that the stock price had fallen well below the potential breakup value of the various parts of the company, and he had decided the stock of AOL Time Warner was being beaten down unnecessarily.</p>
<p>It now seemed a good buy. After all, how much worse could things get? </p>
<p>A lot, actually, as the online unit continued its downward spiral with new accounting allegations revealed over the summer and more signs that both subscriber numbers and ad revenue were in trouble.</p>
<p>Crawford would later kick himself for ignoring the signs he had flagged earlier. </p>
<p>&#8220;When there was one cockroach, one should always assume there are others,&#8221; said Crawford to me in 2003. &#8220;It was a stupid mistake.&#8221;</p>
<p>And Crawford wasn&#8217;t going to make another one, especially after he began hearing more and more angry voices from his network of sources across the divisions of AOL Time Warner.</p>
<p>Almost all the complaints were centered on one person: Steve Case.</p>
<p>After Levin and Pittman had left, it seemed, Case had begun to reassert himself at the company, visiting various divisions and doling out guidance on how to better achieve synergies.</p>
<p>It was advice that few divisional executives welcomed, especially coming from the man they held most responsible for the huge declines in the company fortunes, and who was also a constant reminder of how Time Warner had been snookered.</p>
<p>&#8220;To have to sit there and listen to him was unbearable for them,&#8221; said Crawford. &#8220;His continued presence was taking a terrible toll on morale.&#8221;</p>
<p>As the protests mounted, Crawford took it upon himself to gather key allies among the big shareholders&#8211;beginning with Ted Turner, who had now soured on Case much in the same way he had on Levin.</p>
<p>Crawford then contacted Malone, who had wanted to stay neutral but agreed to hear them out in an August visit to Denver. There, Crawford and Turner made their argument to Malone. </p>
<p>&#8220;Their view was that it was a disaster and no one could stand to have Case around,&#8221; recalled Malone. &#8220;The numbers lost were just too big, so he had to go.&#8221;</p>
<p>Lingering in the background, noted Malone, was the sense that Case had outsmarted everyone at Time Warner, a fact that further grated on them.</p>
<p>Since Crawford was headed east to New York for a series of meetings at various media concerns, including AOL Time Warner, the trio decided that he would be the one to deliver the news that Case should go.</p>
<p>He first met with Dick Parsons and Wayne Pace on on other topics at the company&#8217;s Rockefeller Center headquarters. During the meeting, Case joined the group and invited Crawford to his office when he was done for a private talk.</p>
<p>Case might have reconsidered the invitation when he heard Crawford&#8217;s definitive message: Resign. </p>
<p>Outlining his feedback from employees, Crawford explained that neither he nor other major shareholders thought Case could be an effective chairman any longer.</p>
<p>Case, sources familiar with the conversation said, was shocked by Crawford&#8217;s frank assessment and began immediately to argue with him.</p>
<p>Crawford was stunned when Case told him AOL was fine before the merger announcement and that he had no responsibility at the company after the deal was done.</p>
<p>It was not his fault that the economy had tanked. It was not his fault that both Levin and Pittman had proved to be unsuccessful leaders. It was not his fault that the Internet boom had turned to bust.</p>
<p>Case told Crawford he was not leaving.</p>
<p>The meeting ended with Crawford deeply troubled over Case&#8217;s finger pointing at everyone but himself, and the casting of himself as victim.</p>
<p>The gall of it rankled the longtime investor, who expected people to take responsibility for their errors. Yet Case hadn’t made even a slight effort at any kind of apology, claiming he either was not in control or not responsible.</p>
<p>What Crawford couldn&#8217;t grasp was that Case had no intention of saying he was sorry when he was not. To Case, offering a mea culpa would have been dishonest.</p>
<p>In addition, he felt it was more useful to figure out what to do next than wallow in blame. This was vintage Case, a behavior of moving on and compartmentalizing failure that had served him well for so long.</p>
<p>Case felt he had little authority to do anything, but a lot of responsibility to get it right.</p>
<p>Case called Crawford soon after he returned to his California office. &#8220;How can we patch things up,&#8221; asked Case.</p>
<p>But Crawford&#8217;s message was the same: &#8220;We can&#8217;t.&#8221;</p>
<p>Still, in the same conversation, Case asked Crawford to discuss the situation further in person when he&#8217;d be in Los Angeles on a visit to Warner Bros. in September. </p>
<p>He and Crawford, along with AOL&#8217;s Donn Davis and Capital Research and Management&#8217;s David Siminoff, decided to have lunch at a private executive dining room at the film studio in Burbank. </p>
<p>Case was nervous as they sat down, and he quickly said that he wanted to find a way to return to a productive relationship with Crawford. </p>
<p>&#8220;What do I have to do to become friends again?&#8221; Case joked. </p>
<p>He noted that he cared deeply about AOL Time Warner and wanted to rebuild value. </p>
<p>But then he again asserted that the blame for the failed merger was not his, since he wasn&#8217;t the one running the show at either AOL or AOL Time Warner.</p>
<p>To Case, this made sense&#8211;there were a lot of mistakes to go around, but all that mattered was where the company was now and what it should do to fix matters.</p>
<p>Case had no idea how badly he had misread Crawford, who wanted neither a friend nor excuses about leadership deficiencies nor lessons about the here and now.</p>
<p>Crawford understood that executives made mistakes, and he even thought it was OK to miss numbers—as long as you had the guts to admit that it was your fault and you didn’t point fingers.</p>
<p>Crawford told Case that he didn’t hate him and didn&#8217;t want to be accused of going behind Case&#8217;s back to get what he wanted as a major investor, as he began to talk to AOL Time Warner board members and shareholders about his concerns.</p>
<p>Crawford didn&#8217;t have a whole lot to add to what he had previously said. </p>
<p>And that was: Resign. </p>
<p>Case didn’t have much to add to his prior response, either: He would not.</p>
<p>&#8230;Crawford had been calling major investors since the late summer. Already, Crawford had Turner, Malone and many others on his side, including some AOL Time Warner board members. </p>
<p>As 2003 dawned, he was not going away in his quest to unseat Case and he probably held sway of at least one-third of AOL Time Warner shareholders.</p>
<p>&#8220;Case was an irritant, especially in a managerial role,&#8221; said Crawford. &#8220;He hurt the esprit de corps&#8211;you can&#8217;t be the general when your troops want to shoot you in the back.&#8221; </p>
<p>Another person close to Crawford offered a more descriptive take on the media investor&#8217;s motivations.</p>
<p>&#8220;He did not do it to embarrass Steve,&#8221; said this person. &#8220;Steve was just a festering boil at AOL that needed to be cauterized and removed.&#8221;</em></p>
<p>Note: Case resigned on Jan. 12, 2003.</p>
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		<title>Twitter Down! Scoble's Knickers in Knots!</title>
		<link>http://kara.allthingsd.com/20080422/twitter-down-scobles-knickers-in-knots/</link>
		<comments>http://kara.allthingsd.com/20080422/twitter-down-scobles-knickers-in-knots/#comments</comments>
		<pubDate>Tue, 22 Apr 2008 07:42:00 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<description><![CDATA[OK, I like Twitter a lot, but what is up with all this tech news coverage of its outages? 
With the Twitter service being glitchy all weekend, for example, the jump-to-the-next-big-thing champ Robert Scoble wrote another piece yesterday smacking his old amour and praising his new love: FriendFeed.
You know, the new pretty young thing in [...]]]></description>
			<content:encoded><![CDATA[<p><img src='http://kara.allthingsd.com/files/2008/04/messagelg.jpg' width='350' height='290' alt='aoloutage' class='centered'/></p>
<p>OK, I like Twitter a lot, but what is <em>up</em> with all this tech news coverage of its outages? </p>
<p>With the Twitter service being glitchy all weekend, for example, the jump-to-the-next-big-thing champ <a href="http://scobleizer.com/2008/04/21/twitter-grabbing-defeat-from-the-jaws-of-success/">Robert Scoble wrote another piece yesterday smacking his old amour</a> and praising his new love: FriendFeed.</p>
<p>You know, the new pretty young thing in Silicon Valley (ex-Googlers involved make it hotter still!).</p>
<p>You <em>don&#8217;t</em> know?</p>
<p>Neither does most of the human race, in truth, which is just getting around to noticing Facebook and maybe, just maybe, figuring out how to properly use a SuperPoke (my advice: never ever!).</p>
<p>And, while Twitter is amazing in many ways, its tech glitches don&#8217;t deserve this level of emergency alarms.</p>
<p>But that has not stopped the echo chamber of Silicon Valley from making a lot of really noisy noise about the indignity of it all.</p>
<p>Isn&#8217;t there a recent Sarah Lacy interview with some random Web 2.0 player <a href="http://kara.allthingsd.com/20080311/free-sarah-lacy/">they could egregiously overreact to</a> instead?</p>
<p>In a weird way, though, this reminds me of the outrage when AOL (TWX) went down for 19 hours in August of 1996. (To date myself, I was actually at AOL HQ in Virginia at that very time with CEO Steve Case, working on my first book.)</p>
<p>At the time, AOL&#8217;s 6.3 million users had their first collective digital nervous breakdown and the outage resulted in national headlines&#8211;as well as later governmental investigations&#8211;across the nation.</p>
<p>&#8220;If this (outage) is a sign that AOL can&#8217;t handle its growth, that&#8217;s a very bad message for the professionals that use it,&#8221; Gary Arlen, president of Arlen Communications, said ominously to CNN at the time. </p>
<p>Now, 6.3 million users over a decade ago in today&#8217;s terms is a lot more in comparison to Twitter&#8217;s current users. </p>
<p>But the difference: Today, one single person like Scoble can tweet louder than millions can complain and it sounds like it is exactly the same thing.</p>
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